Reviews

3.8 out of 5 3.8
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 19, 2017

    This is an outstanding dealership. Forthright, professional, willing and capable to meet every need in the car buying process. We were buyers from out... of state. We purchased a one-owner Lexus SUV Hybrid. It was such a great deal- it was worth it to come to Louisiana to pick it up!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi K & M! Thank you guys so much for trusting our Internet Sales Team to assist you with your vehicle search. It was a pleasure doing business with ...you and an honor to actually get to meet you beings you are from out of state. Thanks for taking the time out of your busy day to leave feedback about your experience. We appreciate you! Merry Christmas From our Team at Courtesy Toyota (South)

  • 5.0 out of 5
    September 21, 2017

    Ms. Dawn and Ms. Kitty are both friendly and knowledgeable about Toyota vehicles and service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Herbie! Thanks for choosing to do business with us and for taking the time out of your busy day to leave such positive feedback for our Service De...pt. We appreciate you! Merry Christmas From our Team at Courtesy Toyota (South)

  • November 29, 2017

    I’ve dealt with many other dealerships over the past but Courtesy continues to get my business. Their Internet Sales Manager, Crystal, went above and beyond... to answer all of my questions and concerns before I even made an appointment to come in. And I had ALOT of questions. I don’t care for pushy salesman, sugar coated details and I got neither of those there. I’ve used them the past 6 years and will continue to do so. Their staff is the reason they are the best!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Katherine! Thank you so much for choosing to do business with us again and for taking the time out of your busy day to leave such positive feedbac...k about your experience with our Internet Sales Dept. We really do appreciate you. Merry Christmas From our Team at Courtesy Toyota (South)

  • 5.0 out of 5
    September 21, 2017

    This was my second purchase from this dealership and once again, I was astounded by their willingness to please. By far this dealership has been the very... best I have ever dealt with. I have always bought out of town because other dealerships would not consider, nor entertain my willingness to purchase a vehicle. But thanks to the friendly people at Courtsey Toyota, I have stayed in town for my purchases and have been more than willing to refer this dealership to my friends and family. Awesome dealership!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Fire Captain! Thank you so much for taking the time out of your busy day to leave such positive feedback for us. We really do appreciate it and d...o pride ourselves in providing the best possible customer service.... Merry Christmas From our Team at Courtesy Toyota (South)

  • 2.0 out of 5
    January 11, 2017

    I am very unhappy that you would not install a hood protected at no charge after all the money I spent buying a truck from you. Very unhappy, your... shop sells it for 125.00, I don't think that was to much to ask for.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Mr. Johnny thank you for taking the time to leave us feedback. I am sorry to hear that we did not meet or excede your expectations. I've already ...forwarded your feedback to the Sales Managers & our GM. We take customer service VERY seriously. Sincerely, Crystal H. Internet Sales Manager

  • 1.0 out of 5
    January 11, 2017

    From the minute we entered the facility at Courtesy South, all of the staff were friendly and welcoming. Mr. Gautier was our sales rep. He listened patiently... to what we had in mind. Since he didn't have a 2016 Corolla in Silver in stock, he negotiated with a dealer elsewhere and got us what we wanted. Kevin Madise worked diligently with us to purchase the vehicle that we wanted. No one pressured us into anything we didn't want. I would recommend this dealership to all of our friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Larry & Nedra, thank you so much for leaving such positive feedback for us. I'm delighted to hear that you had such a positive experience with us.... I'll definitely pass this along... Thanks for choosing to do business with us. Sincerely, Crystal H. Internet Sales Manager

  • 5.0 out of 5
    November 8, 2016

    LaShonda was awesome! She made sure I got the best deal possible. If you are looking for a reliable new or used car go and see LaShonda; she will definitely... take care of you!

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    Shopped for a new car
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    Dealer Response

    Hi Melissa, Thank you so much for taking the time out of your busy day to leave such positive feedback. I'll be sure to get with your Sales Consultan...t, Lashonda, I know she'll be pleased as well. Don't hesitate to let us know if you ever need anything else. Sincerely, Crystal H. Internet Sales Manager

  • 5.0 out of 5
    October 12, 2016

    SHE WAS VERY NICE AND HELPFUL FROM BEGINNING TO END OF MY TIME THERE.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Laurie, thank you soooo much for taking the time out of your busy day to leave us valuable feedback. We are pleased to see that you were taken car...e of from the beginning to the end of your visit. Being personally recommended by our satisfied customers is a huge deal, that means ALOT!!! I'll be sure to pass this along to our Service Manager, Ms. Dawn... I see that you had not purchased from us, whick is fine, I'd like to personlly invite you to get with our Sales Staff when you are in the market at whatever point that may be. :) Regards, Crystal Hoksbergen Internet Sales Manager

  • 5.0 out of 5
    October 10, 2016

    I always have a great experience at Toyota! All of the employees are very friendly!

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    Came in for service or repair
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    Dealer Response

    Hi Tiffany, thanks soooo much for your valuable feedback. It's always great to hear about positive experiences from customers. & it's great to know t...hat our staff is meeting or exceeding your expectations. I'll be sure to pass this along to our Service Manager, Ms. Dawn Zeringue. We look forward to forging a very long business relationship with you & help you keep your vehicles running in tip top shape... Regards, Crystal Hoksbergen Internet Sales Manager

  • 5.0 out of 5
    October 10, 2016

    Shelia was great! She was worried about me on the purchase day. She was thoughtful enough to send me out to have a quick lunch while they did everything... they needed to do and I didn't have to wait. She also has telephoned me several times to check on me to see if I needed anything. This is what customer service is about. Thanks.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Donnie, thank you soooo much for your valued feedback. You are so right being thoughtful before, during and after the sale IS what customer service... is about! I'm not surprised to see that Ms. Sheila has met your expectations. She works very hard to give the best possible shopping experience around. Again, thank you for trusting our staff to assist your with your vehicle search and for taking the time out of your busy day to leave feedback. We really do appreciate it! PS I'll pass this along to our Management staff & Sales Staff... Crystal Hoksbergen Internet Sales Manager

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