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Landers McLarty Toyota

(633 reviews)
Visit Landers McLarty Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
2017 state dealer award
View 2 awards
2017 state dealer award
2017 consumer dealer award
New (931) 563-4233 (931) 563-4233
Used (931) 563-0603 (931) 563-0603
Service (931) 563-4120 (931) 563-4120

Reviews

(633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landers McLarty Toyota from DealerRater.

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Robert jeans is my kind of salesmen...no pressure and...

Robert jeans is my kind of salesmen...no pressure and just wants to get you the best deal he can get you! I'll be back for my third car same dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everything went very smooth and we were in and out in a...

Everything went very smooth and we were in and out in a couple of hours. Keith made everything quick and easy, and he was well informed about the vehicle we bought! Thanks to everyone that helped us out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

My experience with Landers McLarty Toyota, located in Fayetteville, TN., was perfect! The staff was polite and informative. Jason Crabtree was the service Dept .personnel that I spoke with, he made sure to write down all my concerns about my vehicle and addressed each and every issue. They were quick with their service and I am happy to have my vehicle repaired and running again. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Jason Crabtree was excellent to work with. Requiring the review to be 25 words long is stupid. It's said and done. Nothing left to say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rough running vehicle.

Analyze rough running vehicle and replace ignition coil number 4 in about 2 - 3 hours. Problem solved and vehicle back on the road within one day.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jojo was the best, I will use him for future purchases...

Jojo was the best, I will use him for future purchases and refinancing of my current purchase, they did everything they could to get me in the truck I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words Mr. Paschall! I hope you enjoy it as much as we enjoyed working with you.

Doc was a pleasure to do business with. He was funny,...

Doc was a pleasure to do business with. He was funny, very attentive and honest. This was the best car buying experience I’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went in for a service and walked out with a New 2020

I went to get my Highlander serviced and walked out with a new 4Runner. JJ showed me one and I fell in love it. JJ was able to get me out the door in time to make it to work and my payment in my price range. I’m very happy with the service in all areas at Landers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Smooth Upgrade

Doc was great to work with. I was helping my mom out and drove her to the dealership when she was purchasing her new car from Doc. While waiting I mentioned to Doc that I may be interested in an upgrade from my 08 Scion. Doc showed me the Rav4's available and within a few days I was set up to take home a new car! Doc was great to work with and very easy going. This is my second purchase from Landers McClarty in Fayetteville, TN and I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Better Than Serra Toyota of Decatur

For the entire time I was at the dealership, I was treated with the utmost respect. I never felt pressured to hurry up & buy. The sales person, Keith Young, demonstrated top-notch professionalism, knowledge, & character. If he didn’t know an answer to my question, he was humble & honest enough to admit to it but, he made it a point to seek out the answer for me. The managers were unlike any managers I’ve ever met at any other dealership. They didn’t give the impression of “I don’t need you to buy this truck because you’re just another number”. Honestly, I doubt that I’ll ever go to a different dealership to get my next Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.