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Landers Toyota of Northwest Arkansas

(7,924 reviews)
Visit Landers Toyota of Northwest Arkansas
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 13 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 282-9003 (866) 282-9003
Used (866) 271-5733 (866) 271-5733
Service (866) 280-3506 (866) 280-3506

Reviews

(7,924 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landers Toyota of Northwest Arkansas from DealerRater.

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I received Great service for tire rotations bf alignment....

I received Great service for tire rotations bf alignment. Service was faster than expected. The waiting room was well kept to wait on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Josh was friendly, informative service advisor. Would...

Josh was friendly, informative service advisor. Would definitely recommend Steve Landers Toyota and I will return ! The dealership was clean and everyone was friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

From beginning to end great customer service kept...

From beginning to end great customer service kept informed Every one very friendly Place was clean offered help if needed I will be back soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

Great place for sure!!! I will return. Thank you

Courteous, professional people. I had looked at a vehicle...

Courteous, professional people. I had looked at a vehicle which I had searching for. After checking it might have had some expensive issues. Juan worked with me to find an excellent Landcruiser.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! Congratulations on your Landcruiser!

This is our 6th vehicle in 12 months sold to us by Eric...

This is our 6th vehicle in 12 months sold to us by Eric Perkins! We are more than happy with our experience, Eric’s willingness to get us what we were wanting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Eric is awesome, and we're so lucky to have him on our team! We appreciate you taking a few minutes to leave a review, and we hope to see you next time. Enjoy your purchase!

Excellent all round service great attitude and attention...

Excellent all round service great attitude and attention to detail wait time was minimal waiting area was clean and comfortable will see you in near future with my other Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We're glad to hear you had a good overall experience with our service department. If there is anything else we can help with, give us a call!

Every time I take my truck in to see Josh and the service...

Every time I take my truck in to see Josh and the service team, I leave happy with all of my concerns taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're thrilled to hear that Josh and the service team could help you out! If there is anything else we can help with, give us a call.

They were the only dealership willing to help with my...

They were the only dealership willing to help with my order of a new tacoma. I highly recommend Kenny to anyone for new care sales

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Kenny and our team! We appreciate you taking the time to share your experience, and we're thrilled that Kenny could help you out. Congratulations on your Tacoma!

Routinely advise of unnecessary maintenance. Pricing for...

Routinely advise of unnecessary maintenance. Pricing for an oil change and tire rotation is now 400% of the billed price from two years ago. Would not recommend the dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re disappointed to hear how you feel about your experience. We’re glad that we could provide you with high quality of work, but we regret that with the current market conditions some prices have fluctuated these past few years. If you would like to discuss this further, please give us a call. Thank you.

I really enjoyed my experience both buying and selling my...

I really enjoyed my experience both buying and selling my car here! Everyone was friendly, helpful, and they made the transaction was quick. Thanks, everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for doing business with us! We appreciate you taking the time to leave a review, and we hope to see you again next time!