Steve Landers Toyota of Northwest Arkansas

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Reviews

Average Ratings

4.8
155 lifetime reviews.
  • Place of excellence

    I haven't bought yet but so far experience with Steve Landers of NWA had been great. Friendly helpful staff. Great selection. Fast email response...


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    I haven't bought yet but so far experience with Steve Landers of NWA had been great. Friendly helpful staff. Great selection. Fast email response. Awesome showroom.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Don't make the same miskate I did with this dealer

    I bought my car a year ago from there and shame on me.. They pretty much held my car for ransom while they let me test drive one.. went back-and...


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    I bought my car a year ago from there and shame on me.. They pretty much held my car for ransom while they let me test drive one.. went back-and-forth the whole day was not happy at all then I brought somebody with me because I wanted to have my car back.. they said well you verbally agreed with a handshake I was livid at this point we talk to everybody from the managers on up.. pretty much after hours and hours and hours I was stupid enough to sign the contract so I could finally leave and out I went haven't heard or seen they since.. will never go back... by the way I love Toyota but I'll never buy again from this place.....

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Lacking customer service

    I had an awesome experience during the purchase process but the customer service after the deal is seriously lacking. I have questions and I get r...


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    I had an awesome experience during the purchase process but the customer service after the deal is seriously lacking. I have questions and I get ride answers, I got told that they were going to try to work it a deal to get my husband into a car and two months later when I ask about it I get a very rude reply of no, I have sent two people up there and they were put into beans new cars, they have worse credit than me and less income, but I was told I could only get a used car. And I never received my referral bonus for one of them. I date not call and ask about it for fear if the rude and disrespectful responses I will receive. I found it from others that I could have added a maintenance package to my vehicle but was never told by my sales person that anything extra was an option. After the fact it seems to me that he was just trying to get me in a car and be done with me

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • From 1-10 I give Johnny 20 in service was happy

    Johnny in service was so careing they changed my OIL and did all mantance center in a timely Manor even washed it on a scale from 1 to 10 I gave ...


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    Johnny in service was so careing they changed my OIL and did all mantance center in a timely Manor even washed it on a scale from 1 to 10 I gave Johnny m in service and the others 20 thank you service department at Toyota in Roger's Johnny is going to be my go to guy

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • T.K. Is the best salesman

    This was my first time purchasing a new vehicle. I had been to several other dealerships in the NWA area, all of which were not very willing to wo...


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    This was my first time purchasing a new vehicle. I had been to several other dealerships in the NWA area, all of which were not very willing to work with me in the purchase of the 2016 Tacoma I wanted, all except the model salesman Tyler Klingensmith, he put me in the truck I wanted, for a price I could afford. I would reccomend him to anyone who is in the process of buying a brand new Toyota.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New car owner

    Great place to do business, very professional and accomodating, David Hasting best sales person ever, be sure and ask for him if you are shopping ...


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    Great place to do business, very professional and accomodating, David Hasting best sales person ever, be sure and ask for him if you are shopping for a car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Gary Treat , QA manager, George's Inc.

    I have been a satisfied customer with NWA Toyota for several years, but have been very impressed with a young man that sold me my 2015 Toyota Tund...


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    I have been a satisfied customer with NWA Toyota for several years, but have been very impressed with a young man that sold me my 2015 Toyota Tundra. Kameron Fruchtl met my wife and I on the sales lot when we were "just looking " and made an very positive impression - this first impression made us return to the dealership and look up Kameron when we decided to purchase a new Tundra - Kameron was once again very attentive and made the purchase a good experience - we will continue to look him up as we purchase new Toyota vehicles in the future. NWA Toyota has a Gem in this young man , because of him I rate the dealership a 5 +.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Joe Bass Rocks!

    Landers Toyota is awesome. They always give you unbeatable prices. Joe Bass is an excellent salesman and someone you can trust. Go see Joe-you ...


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    Landers Toyota is awesome. They always give you unbeatable prices. Joe Bass is an excellent salesman and someone you can trust. Go see Joe-you won't be sorry!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    Our Landers experience was excellent. David was informative and fun. As an ex marine, he had personality providing a great buying experience. When...


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    Our Landers experience was excellent. David was informative and fun. As an ex marine, he had personality providing a great buying experience. When we said we needed to go home and think about it. He asked if he could give us his best deal and then said, please take your time. The showroom was under construction, hence, the 4 star on facilities.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • purchasing a new vehicle

    I want to thank Michael Roche for hrlping me with my purchase of my 2015 Prius. He was not pushy but very helpful with the info I needed and consi...


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    I want to thank Michael Roche for hrlping me with my purchase of my 2015 Prius. He was not pushy but very helpful with the info I needed and considerate of my time when I had to leave. I appreciate the lady that did my financial papers was very helpful and cheerful. Toyota is very clean and neat. I appreciate the drinks and snacks.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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