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Steve Norton is considered a trusted adviser. Steve has been caring for my cars for years and I was extremely happy to see him at the new location when... Mitchell closed the local branch. Having to drive 30 miles for service instead of 5 is tough, but knowing there is someone there I can trust makes it manageable.
I would not think about buying a new or used vehicle anywhere else. This my fourth new one since 2005. The service department is excellent also. Steve... and his mechanics have always taken care of my cars needs.....
I have purchased multiple Volvo's and had them all serviced at Mitchell Volvo of both Simsbury & Torrington, CT. Mitchell is a "World Class" organization... provided both great service and sales. The service department has a skill set second to none while providing friendly yet professional customer service. The sales department is very knowledgeable about all Volvo's, financing packages, while providing a friendly environment to shop for your new or pre-owned Volvo. Both Brandon & Jeff make the purchase seamless while Steve spends time discussing the service needs of my Volvo. Lonnie Gross
We truly appreciate the time taken to share your experiences, Lonnie, but moreover for your loyal patronage to us and to Volvo. We certainly look forw...ard to decades of continued relationship, and mutual love of the Volvo brand!
The staff is great. They work with me and my schedule to make getting service the least intrusive to my day as possible. Thanks folks!
Jeff was by far the most helpful salesperson I’ve ever had the pleasure of working with! After owning BMWs for +25 years, it was great to discover the... world of Volvo! The difference is like night and day. If you’re thinking about a Volvo I highly recommend reaching out to Jeff Schmahl you won’t regret it!
The sales men where friendly and willing to answer any questions. The whole process was easy and quick. Our salesperson Bill was awesome and very knowledgeable... and patient. I have wanted a Volvo for many years and now I am able to drive one and I love it. Thank you again
Best car dealership EVER!!! Everyone is super professional, courteous, helpful and competent. Great service, sales team is excellent and not pushy... but very
Had a great experience in purchasing my 2016 XC 90 - I have had many Volvos - this is my first XC90 - always had the XC70 Wagon This was my first experience... with Mitchell in Torrington and it was GREAT !! I have recommended them to my friends - I have dealt with other dealers and have not been very happy with their willingness to help me find what I wanted in a car. I am all about Customer Service. And Steve in the Service Department is INCREDIBLE
By far the best new car purchasing and service experiences I've ever had. I've purchased three new Volvos from Mitchell Volvo of Litchfield Hills and I'm... a customer for life!
We purchased our current Volvo S80 from Mitchell. It is our third Volvo, this is the best dealer we have done business with. Service is exceptional, they... always go out of their way to make the process easy for a busy customer. A #10 all around!