Mitchell Volvo Cars of the Litchfield Hills

Reviews

Average Ratings

5.0
37 lifetime reviews.
  • Great Dealer

    I have purchased multiple Volvo's and had them all serviced at Mitchell Volvo of both Simsbury & Torrington, CT. Mitchell is a "World Class" organ...

    Dealer Response

    We truly appreciate the time taken to share your experiences, Lonnie, but moreover for your loyal patronage to us and to Volvo. We certainly look ...


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    I have purchased multiple Volvo's and had them all serviced at Mitchell Volvo of both Simsbury & Torrington, CT. Mitchell is a "World Class" organization provided both great service and sales. The service department has a skill set second to none while providing friendly yet professional customer service. The sales department is very knowledgeable about all Volvo's, financing packages, while providing a friendly environment to shop for your new or pre-owned Volvo. Both Brandon & Jeff make the purchase seamless while Steve spends time discussing the service needs of my Volvo. Lonnie Gross

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We truly appreciate the time taken to share your experiences, Lonnie, but moreover for your loyal patronage to us and to Volvo. We certainly look forward to decades of continued relationship, and mutual love of the Volvo brand!


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  • Business owner

    The sales men where friendly and willing to answer any questions. The whole process was easy and quick. Our salesperson Bill was awesome and very ...


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    The sales men where friendly and willing to answer any questions. The whole process was easy and quick. Our salesperson Bill was awesome and very knowledgeable and patient. I have wanted a Volvo for many years and now I am able to drive one and I love it. Thank you again

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A jewel!

    Best car dealership EVER!!! Everyone is super professional, courteous, helpful and competent. Great service, sales team is excellent and not p...


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    Best car dealership EVER!!! Everyone is super professional, courteous, helpful and competent. Great service, sales team is excellent and not pushy but very

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchased a XC 90 in 2016

    Had a great experience in purchasing my 2016 XC 90 - I have had many Volvos - this is my first XC90 - always had the XC70 Wagon This was my fir...


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    Had a great experience in purchasing my 2016 XC 90 - I have had many Volvos - this is my first XC90 - always had the XC70 Wagon This was my first experience with Mitchell in Torrington and it was GREAT !! I have recommended them to my friends - I have dealt with other dealers and have not been very happy with their willingness to help me find what I wanted in a car. I am all about Customer Service. And Steve in the Service Department is INCREDIBLE

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Superior Dealership!!!

    By far the best new car purchasing and service experiences I've ever had. I've purchased three new Volvos from Mitchell Volvo of Litchfield Hills ...


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    By far the best new car purchasing and service experiences I've ever had. I've purchased three new Volvos from Mitchell Volvo of Litchfield Hills and I'm a customer for life!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Sales and Service!

    We purchased our current Volvo S80 from Mitchell. It is our third Volvo, this is the best dealer we have done business with. Service is exception...


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    We purchased our current Volvo S80 from Mitchell. It is our third Volvo, this is the best dealer we have done business with. Service is exceptional, they always go out of their way to make the process easy for a busy customer. A #10 all around!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Best service ever

    I have had my 2011 C30 R Design services by Mitchell Volvo of Litchfield Hills for more than three years. Steve, the service manager has provided ...

    Dealer Response

    Thank you for sharing your experiences with us! Steve is the "unsung hero" in our service department, and we wholeheartedly agree with praising hi...


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    I have had my 2011 C30 R Design services by Mitchell Volvo of Litchfield Hills for more than three years. Steve, the service manager has provided excellent advice and his team the highest level of service and consideration I have ever experienced at a car dealer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for sharing your experiences with us! Steve is the "unsung hero" in our service department, and we wholeheartedly agree with praising his professionalism.


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  • Wonderful experience

    Great hometown dealer !!!!!! Bill was wonderful and helped us start to finish. The new Xc90 is exceptional and the service department is always to...

    Dealer Response

    Thank you for entrusting us to help find your newest SUV, James. We're always "down the hill" if and when you need us!


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    Great hometown dealer !!!!!! Bill was wonderful and helped us start to finish. The new Xc90 is exceptional and the service department is always top notch. Highly recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for entrusting us to help find your newest SUV, James. We're always "down the hill" if and when you need us!


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  • On time and under the estimate!

    I always trust that although a few dollars more than an independent garage, my Volvo repair will be ready when promised. If the repair appears on ...

    Dealer Response

    All excellent points to note, and we're thrilled that we were able to mark off each and every one for you, Father. Drive safely!


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    I always trust that although a few dollars more than an independent garage, my Volvo repair will be ready when promised. If the repair appears on the invoice, it got done to the car. Further, the service manager will give me options. And it's right the first time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    All excellent points to note, and we're thrilled that we were able to mark off each and every one for you, Father. Drive safely!


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  • Friendly, great service

    Was able to get an appointment on short notice. In addition I was provided with a 2015! loaner car so I could do errands while my vehicle was bein...

    Dealer Response

    We're so pleased to hear that Steve and the team took such good care of you -- and your Volvo -- no matter how short notice that might have given ...


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    Was able to get an appointment on short notice. In addition I was provided with a 2015! loaner car so I could do errands while my vehicle was being serviced. Steve in customer service was very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so pleased to hear that Steve and the team took such good care of you -- and your Volvo -- no matter how short notice that might have given them! Any time you need assistance, don't hesitate to give us a call.


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