Reviews

Average Ratings

3.7
66 lifetime reviews.
  • Excellent service! A+++

    I was shopping online and came across a newer model BMW that was at RoadRunner Motors. Decided to go check it out in person. Sales people not push...


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    I was shopping online and came across a newer model BMW that was at RoadRunner Motors. Decided to go check it out in person. Sales people not pushy at all. Car was everything it said online and more! Took if for test drive and fell in love. They were able to get me lower payments than I was expecting. Couldn't be more happy with this car buying experience! Definetly will refer all my friends and family to RoadRunner Motors when they are shopping for a new vehicle. Thank you RoadRunner

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Smelly Csrs.

    Didn't feel like the cars were clean and had not been checked out. The a/c did not work in one vehicle I drove and the smell inside was not good.


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    Didn't feel like the cars were clean and had not been checked out. The a/c did not work in one vehicle I drove and the smell inside was not good.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • repairs

    I recently purchased a used 2008 model lexus automobile from your dealer roadrunner motors on kingston pike in Knoxville tenn. There was dashboar...


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    I recently purchased a used 2008 model lexus automobile from your dealer roadrunner motors on kingston pike in Knoxville tenn. There was dashboard damage to the vehicle, but I was told by the salesman that it would be replaced by a lexus recall. The local lexus dealer said the recall had expired and would not be honored. My salesman told me that Roadrunner motors would make the necessary repairs themselves. I am now waiting for the parts and repairs. will submit recommendation when repair is completed. thanks george smith

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Looked at nissonz350. Never called me back.

    Looked at nissan 350z made offer. Said they would get back to me .never heard from them. Bought car elsewhere. Bad customer service.


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    Looked at nissan 350z made offer. Said they would get back to me .never heard from them. Bought car elsewhere. Bad customer service.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great selection and service

    They always have a great selection and I have bought two vehicles from them in the past. Courteous salesman but take the time to help you understa...


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    They always have a great selection and I have bought two vehicles from them in the past. Courteous salesman but take the time to help you understand the vehicles and the selection. We take our cars there for routine maintenance.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Didn't care about us after they had their money...

    We had bought a BMW from this dealer a few years ago. We went back because they had a car my husband liked. From the beginning, we told them it ha...


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    We had bought a BMW from this dealer a few years ago. We went back because they had a car my husband liked. From the beginning, we told them it had a knocking sound when driving and the air didn't work. They front under bumper was missing too. We were told they would fix all of the above. Once they had their downpayment, they offered to help us get the parts at cost. Will not do business with again.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Customer

    We drove from Nashville to look at a used Jeep for my daughter. We bought the Jeep which ended up needing brakes all around and rotors immediate...


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    We drove from Nashville to look at a used Jeep for my daughter. We bought the Jeep which ended up needing brakes all around and rotors immediately. Do NOT buy a TAPP warranty from them! We have had 2 issues with the Jeep - the first one took 2 weeks to get partial payment for the repairs. The second issue took 8 days to tell us it isn't covered. Who has all this time to waste with a broken down car??

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very pleased

    Thank you Adam Fletcher for making it so pleasant and a no brainer buying my new car!! Had a great experience! I will be back when I am ready to t...


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    Thank you Adam Fletcher for making it so pleasant and a no brainer buying my new car!! Had a great experience! I will be back when I am ready to trade up!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Got the car I wanted

    It's been a while since I bought a car so having to consider the doc fee at the last minute was not fun, but I feel the dealer and salesperson wer...


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    It's been a while since I bought a car so having to consider the doc fee at the last minute was not fun, but I feel the dealer and salesperson were fair and we came to an agreement on price. Our salesperson really worked with us.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Phenomenal Experience

    So, I am writing this review as a former car salesman myself. This past week, I purchased a 2011 Toyota Prius from Roadrunner Motors. By a lo...


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    So, I am writing this review as a former car salesman myself. This past week, I purchased a 2011 Toyota Prius from Roadrunner Motors. By a long shot, it was the most pleasant car buying experience I have had from a dealer. First of all, there was no pressure from the salesman, Adam. Any concerns I had about the car, he took care of including getting a wheel alignment before the purchase was finalized. There were no slick salesman tricks and they genuinely appreciate it my business. The finance guy, John was superb. He was very forthcoming and my financing options and made sure I clearly understood my options and his recommendations. This business totally shatters the stereotype of the shady used car dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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