Clear Lake Nissan

3.2 out of 5 3.2

Reviews

3.2 out of 5 3.2
67 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 7, 2019

    SCAM ALERT!!! Watch out for $1700 Apex GPS add on. The advertised car sales prices look good, but they hit you with unscrupulous add-ons and fees. The... worst is a $1,699 fee for an "Apex GPS security system." Apex is an inventory management system created for car dealerships. They've just figured out a way to pass the cost onto unsuspecting buyers by packaging it as a high tech anti-theft system. What's worse is that Apex is used for target marketing. After you drive your car home, Apex tracks and sends mileage and other info to the dealer so their service department can send you advertising and coupons at just the right moment. They tried to sell this to me on two different occasions. The first time, I told the salesman to take it off. He responded by offering me a "great deal." Since I didn't want it, he would take off $1,000 and just not activate the security monitoring. What a great deal - I'll pay you an extra $699 for an inactive GPS security system! What a joke. The second time I tried to buy a car (different car, different salespeople) they tried to charge me $1500. I was willing to pay the sales price of the car plus taxes, title, license, and even doc fees. But they wouldn't drop the $1500 Apex fee. The used car sales manager straight up told me that the low advertised prices are necessary to get people in the door in this internet marketing age. He said all the dealers do it with an expectation that they will make money with a big addendum. So there it is... Clear Lake Nissan's modus operandi. They advertise a low price to hook you, but they won't sell you the car unless you agree to the dealer fees and add-ons. Save yourself the frustration; buy your car somewhere else.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 6, 2018

    If I could give them a 0 I would. They lie and try to get over on you. They add in fees, etc. That shouldn't be included. We were told we were buying... a Nissan warranty, they put a 3rd party warranty company in the paperwork. They would not honor the internet price. When we asked to speak to the owner who was there, he wouldn't speak with us. We had to make 4 trips to the dealership to try and get paperwork right. RIDICULOUS! We live in Louisiana too. I would not even buy a cup from them because I'd be afraid it would leak. Also, their sales manager treated me as if I was stupid. I loved/love the car...that's why I bought it...but should have left when they said vehicle was more than msrp.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2018

    Bought a 2017 Maxima there yesterday. The process was pretty seamless. Got what I consider to be a good deal. Every individual I met was very customer... /service oriented. My salesman Ray was great. This is the 3rd car we have bought there. Their service department is good.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2018

    Enjoying working with Patrick B. We did a lot of negotiating, but came to a deal that everyone was happy with. Come check out Clear Lake Nissan

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 5, 2017

    I purchased a nissan murano back in October 2017. Keith was my salesman. He was very professional and knowledgeable of the car that I was interested in... purchasing. He made my experience very easy and less stressful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 15, 2017

    Troy is as very patient with my car. The problem kept happening and he helped me get it going again. You guys are awesome

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2017

    I contacted"E" Ebuka Okolie at Clear Lake Nissan to test drive an Altima. When I first came to test drive the Altima there were no 2012 models available.... I am physically disabled and E was attentive to my needs for comfort. E was professional, knowledgeable and courteous during the purchase process from start to finish. He promised to look for a 2012 model and when one was traded in he called immediately. I purchased a certified Nissan Altima in excellent condition at a good price. I highly recommend Clear Lake Nissan and E for your next car purchase. With E on the purchase process, you will certainly have an excellent buying experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 7, 2017

    Today I bought a car from a amazing salesman named Esteban Saldana at clear lake Nissan. He was very knowledgeable about the car we purchased. The entire... the entire process went smooth and walked us through the buying process. I would definitely buy another car from him.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 11, 2017

    For starters I couldn't have asked for a better Salesman! Malachi was AMAZING and made my buying process so easy! I couldn't thank him enough for his patients... ! Thank you a million' I left there feeling like I gained a friend ! Y'all are truly the best!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 9, 2017

    Emmanuel Dixon sold me a Nissan Togue Sport. His service was exceptional! I'm a Mossan customer for life. Thanks, Emmanuel.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews