Jaguar-Land Rover Lakeside

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
139 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 12, 2020

    I reached out to Jaguar-Land Rover Lakeside after finding a specific used car online and they returned my inquiry within 5 minutes. Jhin Hur drove the... car all the way to my house for a test drive (before the stay-at-home order began) and provided complete service records and detailed maintenance performed by his service department. Once lockdown began, Jhin stayed in contact with me to provide updates. Once they were able to re-open in a limited capacity, Jhin coordinated the collection of all of the dealer paperwork and guided me through the purchase process on the phone, via text and using email. I'm sure adapting to working from home, coordinating with all of the sales departments and wrangling documents from the Secretary of State was a lot of work, but Jhin made it all feel very easy. He delivered my car to my home and we wrapped up the paperwork in just a few minutes. Jhin and his team wore masks and took special care to be safe during the COVID-19 crisis. I appreciate the caring, personal approach that Jhin and everyone at Jaguar-Land Rover Lakeside demonstrated. It shows that buying a car is about more than just the car... it's about the people you buy the car from as well.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Thank you and we're glad you had such a wonderful experience with Jhin!

  • 5.0 out of 5
    May 3, 2020

    Jhin Hur was our awesome salesman. He was in constant contact with us with updates on the vehicle. Jhin's personality made a great impact on my husband... and I. Everything went with such ease.

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    Shopped for a used car
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    Dealer Response

    Thank you and we're glad you had such a wonderful experience with Jhin!

  • October 1, 2018

    This was my best buying experience of all vehicles I've purchased. Very friendly, helpful, and quick support. I was in and out in 5 hours.

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    Shopped for a used car
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  • 5.0 out of 5
    March 9, 2020

    All I can say is William Scandalis!!!! He is the best.. the most caring and knowledgeable salesman I’ve ever worked with... he was very patient with me,... I didn’t have a clue as to what I really wanted but he helped me get the job done. I highly recommend him to everyone....

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    Shopped for a new car
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    Dealer Response

    Thank you and we're glad you had such a wonderful experience with William!

  • 5.0 out of 5
    February 21, 2020

    Quality new and preowned veh. Looking forward to seeing the remodel of the new showroom. Bought two vehicles within one year from Land Rover lakeside.... Staff has taken care of every request. Follow up is top notch above and beyond over any other local dealers we have dealt with in the past.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Thank you! We're glad you've had such a good experience.

  • 5.0 out of 5
    December 25, 2019

    William our salesman was the best! Thank you for an incredible experience. I love my new E-Pace from Lakeside Jaguar in Michigan. Great car and great... team.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Thank you! We're glad William was able to help you so well.

  • 5.0 out of 5
    December 10, 2019

    I found the vehicle I wanted online and when I reached out to the dealership, they were great. I worked with William and he was fantastic. Everything... he said he was going to do he did. Often times that just isn’t the case. If you are in the market for a car, I highly recommend you call William at Land Rover Macomb, he will not disappoint. I traveled farther that I would have liked to buy the vehicle there, but the service was excellent. Thank you William! A job well done.

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    Shopped for a used car
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    Dealer Response

    Thank you!

  • 5.0 out of 5
    December 2, 2019

    William was my salesman - had a great buying experience - would recommend to my friends and family The 2020 Range Rover Evoque is stunning

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    Dealer Response

    Thank you! We're glad William was able to help you so well.

  • 5.0 out of 5
    December 2, 2019

    Thanks William S and Steve for the painless process. William was an awesome salesman; very helpful and willing to go that extra mile to find my perfect... vehicle! The service from everyone was so professional. I would definitely recommend this Jaguar dealer to anyone. Well worth the 3 hour trip across the state. Thanks Jaguar of Lakeside!

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    Shopped for a used car
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    Dealer Response

    Thank you! We're glad we were able to help you!

  • 5.0 out of 5
    November 16, 2019

    My sales consultant, William S. , and the business manager, Steve F. , were excellent at finding me the right vehicle and getting me the best financing.... I am very happy with my new Range Rover Convertible that replaced the Mercedes I traded in.

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