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Haselwood Chevrolet Buick GMC

(1,161 reviews)
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award

Reviews

(1,161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haselwood Chevrolet Buick GMC from DealerRater.

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My experience working with Keowa and Haselwood was...

My experience working with Keowa and Haselwood was fantastic. I never felt pressured and everyone was really respectful on getting a deal worked out. I appreciate Will helping and especially Tyler in the finance department. Being military and an Alaska resident makes titling a car difficult at times, but Tyler took his time and dotted the i's and crossed the t's! Thanks again to Keowa, Tyler, and Will for a great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Haselwood Chevrolet Buick GMC and what we offer.

John was friendly and professional and answered all of...

John was friendly and professional and answered all of our questions. He referred us to other departments as needed. We will refer others to Haselwood Auto Group to shop for vehicles. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Haselwood Chevrolet Buick GMC.

I went in kind of Late and had a great time . Happy with...

I went in kind of Late and had a great time . Happy with trade in, treated me like a king, young salesman was just great . The manager that was present was a no pressure , respectful gentleman.Finance gentleman explained to me a few things and gave me great options for warranty.. All and all a pleasant experience. And best of all I love the new Denali !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Raymond. We appreciate your kind review of Haselwood Chevrolet Buick GMC and hope you will visit again soon. As a valued customer, we look forward to taking care of your needs in the future. Until we see you, take care!

John Souza my sales representative was professional and...

John Souza my sales representative was professional and took a genuine interest in my desires and needs in finding the right vehicle for me. I appreciate his knowledge and flexibility in my schedule. Im a no nonsense type of buyer. I am also a disabled veteran. I want what I want and do not like to shop. Had some confusion at the finance end of things although a cash buyer. Reflected in my 4 stars for the dealership

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had an awesome time with us at Haselwood Chevrolet Buick GMC! Thanks for sharing your experience. We hope you stop by and see us again soon.

I had a great experience buying my used car a couple days...

I had a great experience buying my used car a couple days ago! Evan did a wonderful job with the test drive and got it washed up and filled with gas so I had no worries leaving once the deal was done! Reggie was so helpful in getting me the best deal possible! Tyler in finance was very informative and I appreciate his patience as I bought it outright! I will definitely be spreading the word to all my friends and family that Haselwood is the dealership to go to for great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review. The Haselwood Chevrolet Buick GMC team is delighted we could serve you so well.

John Souza, Will and Tyler (finance) and the entire...

John Souza, Will and Tyler (finance) and the entire Haselwood Chevrolet staff were extremely cordial and pleasant to work with. Together they made the new car buying experience easy and straight forward. Although it seemed to take bit longer than we expected to get final deliver on the Tahoe that we ordered in December, we were (are) extremely pleased with the Tahoe and happy that it exceeded all our expectations in quality, appearance and performance. We have been Chevrolet owners for over 50 years and are happy to now own the latest Chevrolet/GM Tahoe model. Even when we found a minor defect in the paint just a day or two after acceptance, John Souza and Will were very accommodating in taking the Tahoe back in to have the defect addressed. Kudos to the Haselwood team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Robert. We appreciate your kind review of Haselwood Chevrolet Buick GMC and hope you will visit again soon. Take care.

Chris is a great salesman he met me at the door and...

Chris is a great salesman he met me at the door and showed me all the details all the way through my buying experience at Hazelwood Buick GMC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks, Bruce, for the wonderful review of Haselwood Chevrolet Buick GMC. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

My experience working with Christian at Haselwood was...

My experience working with Christian at Haselwood was incredibly positive! He was knowledgeable and made sure my families needs were met, found us the PERFECT car, in the right price range. There were tons of options, but he helped simplify everything. The process was quick and easy and we definitely recommend coming here to purchase your next vehicle. Everyone was honest and upfront and made sure we got what we needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the five stars! Thank you for rating Haselwood Chevrolet Buick GMC and have a great day.

Keowa Sablan was wonderful. He was polite and helpful. He...

Keowa Sablan was wonderful. He was polite and helpful. He listen to what we had to say and had given us clear answers we needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We hope to see you again soon at Haselwood Chevrolet Buick GMC. Until then, take care!

John was very helpful and energetic throughout my time...

John was very helpful and energetic throughout my time looking for a car. He has left a lasting impression on how car salesman should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review of Haselwood Chevrolet Buick GMC! We truly appreciate the feedback and hope to hear from you again.