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Reviews

Average Ratings

4.8
505 lifetime reviews.
  • Steve Moore review

    Buying a car can be a very intimidating process. Not at Steve Moore Chevrolet! Ginny walked us through the entire process with no problems at all...


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    Buying a car can be a very intimidating process. Not at Steve Moore Chevrolet! Ginny walked us through the entire process with no problems at all. She was very knowledgeable as she explained our options and helped guide us to the right car. Dave helped with all the paperwork, and there was a lot because we were finishing a lease and purchasing as well. The entire process was handled quickly and very efficiently from beginning to end. Great customer service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought 2 new trucks in 3 months

    I have been to Steve Moore Chevrolet many, many times over the years. It is apparent to me that they have made a commitment to strive for the high...


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    I have been to Steve Moore Chevrolet many, many times over the years. It is apparent to me that they have made a commitment to strive for the highest level of customer service possible! Great experience on both occasions buying a new truck for myself and my son.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Slow and Inconsistent

    I came to get an oil change on 4-13-17 and we scheduled more work to be completed on 4-18-17 at 7:30am. I must admit that arrived late at about 7:...


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    I came to get an oil change on 4-13-17 and we scheduled more work to be completed on 4-18-17 at 7:30am. I must admit that arrived late at about 7:40am only to hear that my appointment was never scheduled. My service provider has to be new because he forgot what work had to be done, forgot how much he quoted me, and quoted me a different time frame from last week. My last couple times I've been here have not really been a good experience.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Chevy Malibu 2016

    I bought a car from Randy. He was very professional. I would tell everyone about him and he gets you in and out in a quick manner. (Chris Mullis)


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    I bought a car from Randy. He was very professional. I would tell everyone about him and he gets you in and out in a quick manner. (Chris Mullis)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Steve moore chevy

    Went out of there way and helped make a dream come true great service and freindly staff will go there again and will be the first place i go, tha...


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    Went out of there way and helped make a dream come true great service and freindly staff will go there again and will be the first place i go, thanx randy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome service!

    The staff at Steve Moore Chevrolet was so helpful. I was able to get the truck I wanted, very reasonably priced, and in a timely manner. I had sho...


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    The staff at Steve Moore Chevrolet was so helpful. I was able to get the truck I wanted, very reasonably priced, and in a timely manner. I had shopped almost all of the other Chevy dealerships in Charlotte, but I didn't receive nearly the same customer service as I received at Steve Moore Chevrolet.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent customer service

    Great customer service found a truck I liked the sales man went above and beyond to help me get into the vehicle thanks Randy aka rando


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    Great customer service found a truck I liked the sales man went above and beyond to help me get into the vehicle thanks Randy aka rando

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Salesman Randy Adams

    Randy did an outstanding job assisting me in buying a new Silverado truck and trading in my car. We had some challenges in getting the truck with ...


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    Randy did an outstanding job assisting me in buying a new Silverado truck and trading in my car. We had some challenges in getting the truck with the features I wanted. However Randy was very persistent and customer focused in getting it accomplished. Will was also very helpful. Additionally Phil did a good job walking me through the truck features. Good job by the Steve Moore team. Very satisfied customer!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • GMC SEIRREA 2500

    Randy was very helpful with making this sell. Works well with the public and has a good perfessional work ethic. I will recommend this dealership ...


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    Randy was very helpful with making this sell. Works well with the public and has a good perfessional work ethic. I will recommend this dealership to all my friends and family and thanks once again for this experience ! I never have drove three hours before to get a truck but I sure am glade I did (Thanks Randy/ and staff).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great truck buying experience

    Really enjoyed my vehicle trading experience from this past weekend. Raysi did a great job securing an excellent trade for us from your old truck ...

    Dealer Response

    Ashli, Thank you so very much for your kind words and praise. We strive everyday to meet and exceed our guest's expectations. We are so glad to h...


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    Really enjoyed my vehicle trading experience from this past weekend. Raysi did a great job securing an excellent trade for us from your old truck to our new diesel truck. Was amazing the amount of time that was spent to secure the deal that worked for us and I appreciate the finance manager, sales manager, and especially Raysi for all that was done. Really enjoyed this btrading vehicle experience. Will definitely return to do business with them again and have already referred a friend to them as well! Great job!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ashli, Thank you so very much for your kind words and praise. We strive everyday to meet and exceed our guest's expectations. We are so glad to hear that we were on target! We look forward to you allowing us to be your dealership of choice from now on! Steve Moore Chevrolet, Customer Relations Team


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