Cadillac of South Charlotte

4.6 out of 5 (4.6) 237 reviews

Dealer on Cars.com since March 2018

Currently in stock!

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Today's Hours

Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 4:00 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.6 out of 5 4.6
237 lifetime reviews.
  • March 16, 2016

    We have never had such an awesome experience in buying a car! This is largely due to the wonderful group of people at Cadillac of South Charlotte -- P...eyton Byrd, Ron Kirby, and Alden Frostad -- not only were they helpful, they were also friendly, courteous, generous, and not pushy. They went above and beyond in every way, insuring that we were happy and satisfied. We highly recommend Cadillac of South Charlotte, not only for its beautiful cars (like our new SRX) but also for the opportunity it will give you to make car buying the experience of working with a team of people who will not disappoint you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    May 13, 2018

    They caused thousands in damage to my vehicle and then blamed me for it! Vehicle had warranty work done, same part failed less than 70 miles later. ... Then they tried to blame me for failure said i was 'abusing' vehicle! Stay far away from here.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    A, we are sorry that you had a negative experience with us. This is never the way we want our customers to feel about us. Please contact our GM, Steve...n Bell, at 704-556-7400, so that we can discuss this issue in more detail. - Your Cadillac of South Charlotte Team


  • 5.0 out of 5
    December 13, 2017

    Steve Heston and Steve C,was great taking care of my concerns and made it right.Really a great place to buy a car,honest guys.wendi s

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wendi S, we are very happy we could provide you with a positive experience! Come by and see us anytime. Have a wonderful day!


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Tire Rotation

    $24.95

    Fuel Filter Replacement

    $89.95

    Wiper Blade Replacement

    $24.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since March 2018

At Cadillac of South Charlotte, a Sonic Automotive Experience, we've eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable negotiations. Sonic Price is your assurance that you are getting a fair and transparent price right up front. Plus, you work with one non-commissioned guide whose sole purpose is to help you find the vehicle that's right for you. In fact, we've streamlined the process so much that you can be in and out in less than an hour if you wish. We did all of this for you, our guests, because we believe that every car deserves a happy owner.

"Let us Impress You!!!"
Cadillac of South Charlotte
10725 Pineville Rd Pineville, NC 28134
New (877) 750-9954
Used (888) 293-0813
Service (888) 241-8144
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