Chevrolet Of Goldsboro

Reviews

4.9 out of 5 4.9
146 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 15, 2018

    I was looking for a new vehicle after mine quit on me. I looked at several dealerships and finally ended up at Chevrolet of Goldsboro. I am glad that I... stopped there. I did not feel pressured into buying a vehicle, like I was at many other dealerships. Paul worked with me and I had an excellent buying experience. I had looked online for a specific vehicle and the closet match was in Maryland. Paul was able to locate the vehicle that I wanted in Greenville, NC and I was able to take delivery the next day. My next vehicle will be found by Chevy of Goldsboro, without me spending weeks searching by myself.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you're ever in need of more help,... please let us know!

  • 5.0 out of 5
    October 14, 2018

    Great care and attention to detail was given to my vehicle during the repair process. I was updated weekly as to the progress of my car and I am very pleased... with the outcome. Josh H and his staff are top notch.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service... to our guests. Please come see us for any future needs. We're looking forward to your next visit with us!

  • March 8, 2016

    Appointments happen on time, staff are professional and knowledgeable and the facilities include complimentary drinks and snacks. Waiting rooms include... TV, books, magazines and several computers with internet access. Plus if you just like to wander around and look at new or used vehicles that's fine too. When they want to contact you they can call your cell or use the PA system. If you are in the waiting room, they will actually come there to talk with you. I have three vehicles; one of which is not a GM product and they provide most services for it as well. I am usually reluctant to recommend businesses to family or friends since expectations are often different but do not hesitate to recommend Chevrolet of Goldsboro. I am confident that the expectations of family or friends will be met.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review. We appreciate your business. We will continue to work diligently on providing the best service possible and hopefully ...exceed the expectations of any friends and family you send our way.

  • 5.0 out of 5
    October 13, 2018

    Josh and the guys in your shop handled the work on my charger better than any shop that's touched my vehicle. I scheduled the repairs for my bumber... thinking I would be without my vehicle for a week and was pleasantly surprised when I got the call for pickup only two days after I originally brought it in. Your staff went the extra mile and washed and vacuumed the inside interior. I can't say the say for the guys across the street, so I will be having Cheverlet of Goldsboro handle any future repairs. The shop across the street really is sub pair in comparison and they don't deserve to be named in this review, but you know who I mean. I apologize for the delayed gratitude and I hope you guys are getting the business you deserve. Keep up the good work and thanks again!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    September 23, 2018

    I was very pleased with the sales staff customer service friendly attitude. What impressed me was their concern for what my desires were in a new vehicle.... I didn't feel I was just another sale. Thank You Mr. Carter

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    September 21, 2018

    I was very pleased with the expertise work that was done on my car. The repairs and paint job looked very professional! The employees were also very kind... to both myself and my wife.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of Goldsboro and we hope to see you again soon!

  • 5.0 out of 5
    September 13, 2018

    Service was great and I was kept informed on what was going on! They definitely made this a smooth process. Will certainly use them again

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Chevrolet of Goldsboro! If you're ever in need o...f more help, please let us know!

  • 5.0 out of 5
    September 8, 2018

    Jimmy in the body/Pait department in the person we worked directly with. He was very helpful and kept me informed on the repair process along the way.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Chevrolet of Goldsboro and we hope to see y...ou again.

  • 5.0 out of 5
    September 7, 2018

    A young lady hit my car and we were concerned that it would not look as it did when we first got it. Your company did a great job on my vehicle and your... staff was professional in their dealings with us.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

  • 5.0 out of 5
    September 6, 2018

    Took my vehicle to body shop for small collision repair. Received excellent service and repair work was completed as promised. I highly recommend their... service and the person I dealt with was super.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Chevrolet of Goldsboro! Please let us know if there i...s anything else we can do for you; we are more than happy to help!

View More Reviews