Al Cerrone Chevrolet Buick GMC

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Reviews

Average Ratings

4.9
52 lifetime reviews.
  • Return Buyer 13 Times Since 1985

    That's right, I purchased 12 cars from Cerrone; 9 new cars between myself and wife plus 3 used "Program" cars for my kids when they started Colleg...

    Dealer Response

    Wow, what a great testimonial! We thank you for all your past business and referrals as well as your recent purchase. Sometimes things happen that...


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    That's right, I purchased 12 cars from Cerrone; 9 new cars between myself and wife plus 3 used "Program" cars for my kids when they started College ten years ago. (Other purchases, over the years, were made by extended family members once they heard about my positive past buying and excellent service experiences at Cerrone's.). Every one knows that buying a used car comes with some risks, so, the "TRUST FACTOR" plays a very important part when choosing where to buy. That is why Cerrone was the first Dealership I thought of, and recommended, when my son needed a car to replace his ten year old Buick (an excellent, dependable "Program" car) which was purchased from Al Cerrone in 2004. On the latest visit to Cerrone, in June, we told our salesman, Danny Jamgochian, that we were interested in "Program" cars because of the positive experiences with the 3 "Program" cars purchased in the past. Danny was very accommodating, pleasant, patient, low-keyed and friendly. After test driving a couple of "Program" cars, the 13th purchase was made; another low mileage (14k miles) 2014 "Program" Chevrolet Impala. It drove beautifully. We found it was very quiet, solid feeling, smooth, comfortable. The interior was immaculate with no signs of wear. Now, I don't know if the number '13' (smile) had anything to do with it or the "Law of Averages" came into play but shortly after the car was purchased it was ascertained, after closer scrutiny of the body and a history search, that the car had been in an accident (the history report stated the car had been hit by a deer) approximately 2 months after it was purchased new by the fleet rental company and months BEFORE Cerrone bought it. It became apparent to me, and later to all, that the fleet company had "fixed" the car "on the cheap" before selling it. When I brought the damage report to the attention of Cerrone's Sales Manager, Gil, he could not have been any more helpful, understanding, apologetic or forthright. He made immediate arrangements to have the car brought back to have all the rental company's "repairs" done correctly which included replacing the aftermarket hood with a new GM OEM hood as well as having the other affected areas repainted. The finish product results? ----Like it never happened!!!! Whether looking for a new or used car It is without any reservation or hesitation that I will continue to recommend Cerrone Chevrolet/Buick to anyone who is looking for a reputable, stand-up auto dealership with stand-up personnel like Gil and Danny!. They stand behind their products. They treat the customer with respect and they don't "forget" who you are after the purchase!!!!!! When it is time to order another new Buick for myself or my wife I will be heading back to Cerrone Chevrolet/Buick. Since 1985 I've bought from Cerrone's many new cars ranging from Oldsmobile, Cadillac and Buick. I can truly say that I'm been glad I did!!!!!!!! "You'll be glad you did!" isn't just a slogan---It's how you WILL feel after the sale!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wow, what a great testimonial! We thank you for all your past business and referrals as well as your recent purchase. Sometimes things happen that we are unaware of so it is great to hear that everything was taken care of to your satisfaction. Gil and Danny were thrilled to see the comments! If you need anything else down the road, don't hesitate to let us know, "You'll be glad you did!"


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  • Best buying experience

    Very friendly and up front and they listened to my needs and work with me step by step, couldn't ask for a better shopping experience


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    Very friendly and up front and they listened to my needs and work with me step by step, couldn't ask for a better shopping experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Oil change and detail

    The service is great. Super friendly, and respectful technicians. I can't even hear my Equinox start up, and it looks new again.


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    The service is great. Super friendly, and respectful technicians. I can't even hear my Equinox start up, and it looks new again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Prompt, professional, friendly. Appointment was handled as scheduled. Serviceman kept me informed of what was being done and provided an accurate ...


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    Prompt, professional, friendly. Appointment was handled as scheduled. Serviceman kept me informed of what was being done and provided an accurate estimate of completion.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Volt service but not available every day

    No cost repairs and high voltage system replacement parts still under warranty. Only issue is Volt tech not on site every day. Other Chevy dealer...


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    No cost repairs and high voltage system replacement parts still under warranty. Only issue is Volt tech not on site every day. Other Chevy dealers told me they only service Volts they sell. I got mine used and not at Cerrone.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great expirence

    Customer service, Danny was the greatest he treated me like royalty. very satisfied with your procedures. Cerrone will be recommended to all my...


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    Customer service, Danny was the greatest he treated me like royalty. very satisfied with your procedures. Cerrone will be recommended to all my Friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service and clean facility.

    It was quick and the service man was courteous. The waiting area was clean and comfortable. There were plenty of free refreshments available as we...


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    It was quick and the service man was courteous. The waiting area was clean and comfortable. There were plenty of free refreshments available as well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • FAST Service

    I was able to make my Appt. in a speedy fashion, AND as I kept the Appt. time, they too brought my Truck RIGHT in!!


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    I was able to make my Appt. in a speedy fashion, AND as I kept the Appt. time, they too brought my Truck RIGHT in!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good service, minor glitches

    Friendly and courteous sales staff. Service dept the same as above. Just minor issues with condition of vehicle. Everything fixed when brought in...


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    Friendly and courteous sales staff. Service dept the same as above. Just minor issues with condition of vehicle. Everything fixed when brought in for service but issues should been addressed before vehicle left the lot.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Cerrone Service Department

    Everyone is so easy to deal with. Great Service. The place is always clean. Emp0loyees are very helpful. Plan on Buying our next car at this deale...


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    Everyone is so easy to deal with. Great Service. The place is always clean. Emp0loyees are very helpful. Plan on Buying our next car at this dealership. EXCELLENT

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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