I can't say enough about this dealership. In my lifetime of purchasing vehicles I have never dealt with such a wonderful, experienced, professional te...am as I have at Lance Buick. Robert Cappelletti, the salesman, was top-notch! He was very patient in helping me understand everything about the Lacrosse Touring vehicle I purchased. Without him I would have been overwhelmed with trying to learn all the "extras" this car provided. He took the time to sit with me or drive with me when I would return because I still didn't understand how everything worked. He never made me feel like I was putting him out or a bother. In fact, he would call me and see how things were going! If Robert wasn't there - Stew the GM was always willing and helpful. The financing went smoother than any other dealership I've dealt with. I highly recommend this dealership for sales and service. Ask for Robert, you'll never find a better salesman!
The personal assistance and customer service are great. Any questions I ask and problems or concerns I have with my vehicle are answered promptly and ...taken care of.
I would and have already recommended other people to go to Lance GMC Buick for their vehicles and service. Our family has purchased several vehicles ...from them before and found them easy to work with, knowledgeable of their product and don't tie you up with hours of paperwork. Having had other brands of cars and trucks I can say that GM vehicles have been Very good and very reliable to own and operate. Lance has had the cars,trucks and crossover suv's in stock that we were looking for and we really like having a Local dealer to work with. Thanks again to the staff at Lance.
Hi Steve B, Thank you for your positive feedback and your family's loyalty to Lance Buick GMC. Without customers like you, we wouldn't be in busines...s. Enjoy your new vehicle and thank you for your purchase.