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Reviews

Average Ratings

4.0
21 lifetime reviews.
  • Excellent Service!

    Patriot in Charlton made me so happy tonight! My car broke down last week and was not worth being fixed and I really needed a car. With it being s...

    Dealer Response

    Lynne - Thank you so much for your kind words. We are glad to hear that you had such a wonderful experience here at Patriot Buick GMC and hope tha...


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    Patriot in Charlton made me so happy tonight! My car broke down last week and was not worth being fixed and I really needed a car. With it being so close to the holidays I was concerned that I wouldn't be able to get a car right away. I called Patric Saad, the floor manager, this afternoon and made an appointment for tonight with Dan Curboy. Patric took some information from me over the phone and my name was already in the system when we sat down with Dan. My husband and I sat down with Dan, I got the exact car I wanted, did not have to come up with any cash and drove home in my new car!!! Dan spent a lot of time with me, we went for a test drive, he showed me and set up my onstar and bluetooth. Set up some stations on my radio and showed me where all the bells and whistles were and what they do. I can't say how happy I was when he said to get your plate off of your car which was not on the premises as it does not run, my husband went and got my plate, because Dan said you can drive your car home tonight! He also put gas in my car! Paulette, the business manager was awesome too. She explained all of the paperwork, said they will do all the running around for the insurance and change of registration and explained the different warranty packages, which we did purchase one. Thank You so much and I will recommend you to anyone. No pressure, just very nice and helpful to exactly what I wanted.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Lynne - Thank you so much for your kind words. We are glad to hear that you had such a wonderful experience here at Patriot Buick GMC and hope that you continue to enjoy your new Impala. It is great to hear that Dan, Patric, and Paulette were able to assit in your new car buying experience and took such great care of you. If there is anything we can do to assist you in the future please do not hesitate to contact us.


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  • Used Car Purchase

    Dan Curboy and the Patriot team made purchasing my new Yukon a breeze. Dan is a knowledgeable sales person who helped us find the right vehic...


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    Dan Curboy and the Patriot team made purchasing my new Yukon a breeze. Dan is a knowledgeable sales person who helped us find the right vehicle. He was polite and answered all our questions. The team handled all of our paperwork! I would strongly recommend visiting Patriot GMC if you are looking for a used or new car Thanks to all.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • by mark

    worst experience ever buying a car. would not recommend this dealership.


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    worst experience ever buying a car. would not recommend this dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good dealer experience

    Was looking for a used Malibu and went to several dealer before Patriot. I heard a commercial on the radio and decided to look at their website. T...


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    Was looking for a used Malibu and went to several dealer before Patriot. I heard a commercial on the radio and decided to look at their website. They had a very nice Malibu, so I went down to look at it. After a test drive I decided I would see what type of deal they would give. The price on the 2013 Malibu was $50.00 less than a large Chevy dealer in Auburn had for a 2011 with 3 times the miles. They also gave me 2 times the amount on my trade in. I was out of the dealership within a couple hours with a new vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service, pleasant staff and happy customers

    Found Dan Curboy and staff pleasant to deal with and willing to deal. All reasonable expectations were met and drove away the same day with our ne...


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    Found Dan Curboy and staff pleasant to deal with and willing to deal. All reasonable expectations were met and drove away the same day with our new 2015 GMC Acadia Thank you Tom & Kathy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Cassie, Chris, Kevin & Patrick were great!!

    I came from NY to buy from Patriot. Cassie, Chris & Kevin were great through the whole experience. And to even get my 14 year old daughter have fu...


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    I came from NY to buy from Patriot. Cassie, Chris & Kevin were great through the whole experience. And to even get my 14 year old daughter have fun buying a truck now that takes some work! Everyone was wonderful to us and that's why we didn't buy a truck in NY. Thank you so much for a wonderful experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    The service department were prompt, efficient, and professional. I was taken care of immediately. The entire experience was very pleasant.

    Dealer Response

    Thank You for the 5 star rating and positive feedback regarding your service experience here at Patriot Buick GMC!


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    The service department were prompt, efficient, and professional. I was taken care of immediately. The entire experience was very pleasant.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank You for the 5 star rating and positive feedback regarding your service experience here at Patriot Buick GMC!


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  • Service

    The service department at Patriot has been excellent with customer satisfaction as well as quality of the service provided their primary focus. I ...

    Dealer Response

    This feedback is awesome! I am so glad we were able to give you such a great experience during your last 5 years of service. We look forward to se...


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    The service department at Patriot has been excellent with customer satisfaction as well as quality of the service provided their primary focus. I have been going to them for over 5 years and the few times I have had an issue, either with the Patriot service or the GM car they have unequivocally always made the issue right for me. I may buy the car somewhere else but the service will always be at Patriot.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    This feedback is awesome! I am so glad we were able to give you such a great experience during your last 5 years of service. We look forward to seeing you at your next service visit.


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  • service

    I really love going here for service. I have yet to leave disappointed. Great job to service staff...

    Dealer Response

    We appreciate the positive feedback! I am glad to you are always completely satisfied with your experiences at Patriot Buick GMC. We hope to see y...


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    I really love going here for service. I have yet to leave disappointed. Great job to service staff...

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate the positive feedback! I am glad to you are always completely satisfied with your experiences at Patriot Buick GMC. We hope to see you back again.


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  • Great to do Business with

    Love my new GMC, I cannot say enough good things about Patriot and Brian O'Keefe! There was no stress involved in purchasing my new vehicle, they ...

    Dealer Response

    Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Patriot Buick GMC during your new ve...


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    Love my new GMC, I cannot say enough good things about Patriot and Brian O'Keefe! There was no stress involved in purchasing my new vehicle, they made it very easy to do business with. Thanks to Brian for going over ALL the new features that my new vehicle has. It was a lot of fun. I would recommend Patriot to all my friends and family, stop in and see Brian!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Patriot Buick GMC during your new vehicle purchase. We hope to see you back for your first service visit. Congrats on your new vehicle!!


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