New 413-568-9555
Used 413-568-9555 Email Dealer

Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun 12:00 PM - 4:00 PM
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
{{currentIndex + 1}} of 9 Video

Reviews

4.2
128 lifetime reviews. Includes reviews of Patriot Buick GMC from DealerRater.com
  • Excellent Service!

    Patriot in Charlton made me so happy tonight! My car broke down last week and was not worth being fixed and I really needed a car. With it being s...

    Dealer Response

    Lynne - Thank you so much for your kind words. We are glad to hear that you had such a wonderful experience here at Patriot Buick GMC and hope tha...


    Show Full Review

    Patriot in Charlton made me so happy tonight! My car broke down last week and was not worth being fixed and I really needed a car. With it being so close to the holidays I was concerned that I wouldn't be able to get a car right away. I called Patric Saad, the floor manager, this afternoon and made an appointment for tonight with Dan Curboy. Patric took some information from me over the phone and my name was already in the system when we sat down with Dan. My husband and I sat down with Dan, I got the exact car I wanted, did not have to come up with any cash and drove home in my new car!!! Dan spent a lot of time with me, we went for a test drive, he showed me and set up my onstar and bluetooth. Set up some stations on my radio and showed me where all the bells and whistles were and what they do. I can't say how happy I was when he said to get your plate off of your car which was not on the premises as it does not run, my husband went and got my plate, because Dan said you can drive your car home tonight! He also put gas in my car! Paulette, the business manager was awesome too. She explained all of the paperwork, said they will do all the running around for the insurance and change of registration and explained the different warranty packages, which we did purchase one. Thank You so much and I will recommend you to anyone. No pressure, just very nice and helpful to exactly what I wanted.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lynne - Thank you so much for your kind words. We are glad to hear that you had such a wonderful experience here at Patriot Buick GMC and hope that you continue to enjoy your new Impala. It is great to hear that Dan, Patric, and Paulette were able to assit in your new car buying experience and took such great care of you. If there is anything we can do to assist you in the future please do not hesitate to contact us.


    Hide Full Review
  • Looking for bigger vehicle
    March 8, 2017

    Dan curboy and Doug Freeman helped us out so much getting into our bigger vehicle for our growing family. I would recommend patriot buick gmc to e...

    Patriot Buick GMC

    Thank you very much for your feedback and for choosing Patriot Buick GMC, we hope you enjoy your car!


    Show Full Review

    Dan curboy and Doug Freeman helped us out so much getting into our bigger vehicle for our growing family. I would recommend patriot buick gmc to everyone for there next buying experience.

    Does recommend this dealer
    Patriot Buick GMC

    Thank you very much for your feedback and for choosing Patriot Buick GMC, we hope you enjoy your car!


    Hide Full Review
  • Worst service department ever dealt with
    January 28, 2017

    Purchased a used GMC truck with only 47,000 miles on it. Immediately noticed a vibration issue at highway speeds, The truck should have been fixed...

    Patriot Buick GMC

    Thank you so much for your feedback and for speaking to us about your issues that you are unfortunately experiencing with your truck. We hope that...


    Show Full Review

    Purchased a used GMC truck with only 47,000 miles on it. Immediately noticed a vibration issue at highway speeds, The truck should have been fixed before it was offered for sale. Took the truck back to service (under dealership warranty). Stated they rebalanced the tires, technician states it is fixed. On way home, vibration at highway speed. Told to bring truck back next weekend. Another trip back to dealership, took tires to get road force balanced at another location. Waited 4 hours. On way home vibration issue still there. Technician stated all fixed. Spoke to service manager. Was told he needed it for a day or two. Brought Truck in for third time. Took service writer out for a ride. Agreed the truck has a vibration issue. No loaner vehicle in mass so service called for a rental car that they stated they would take care of. Two days later was told they don't know how to fix truck. 30 days later, I was charged for the rental car. Beware, "buy somewhere else"

    Does not recommend this dealer
    Patriot Buick GMC

    Thank you so much for your feedback and for speaking to us about your issues that you are unfortunately experiencing with your truck. We hope that you have since received your reimbursement for the rental car expenses, as they should not have been charged to you and we apologize for that. We also look forward to hearing from you once you have been able to get a second opinion with regards to the issues that your truck is experiencing. Please feel free to contact our customer service representative at Melanie at 413-517-3835.


    Hide Full Review
Read All Reviews

About Our Dealership

Dealer on Cars.com since November 2007

We hand pick each member of the Patriot Buick GMC team for their high level of competency, vast knowledge, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Patriot Buick GMC a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough. Of course the best way to see for yourself the distinct experience you'll have at Patriot Buick GMC is to explore our used cars; service department ; financing ; certified car parts and, of course, our showroom.

"Come see why you should buy at Patriot Buick GMC!"