Reviews
Purchasing my vehicle was a very enjoyable experience.
Purchasing my vehicle was a very enjoyable experience. It was a pleasure working with Tohm and Hank.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I absolutely love Long Cadillac.
I absolutely love Long Cadillac. The services guys are awesome and very helpful! Brian has always been amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealership.
Excellent dealership. They go above and beyond to help the costumer. Scott Barry is great at helping us with our Escalade!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GreT relationship with all who work there.
GreT relationship with all who work there. Nothing but the best from serive and sales!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After Long Cadillac failed to find the source of water in
After Long Cadillac failed to find the source of water in the car after a week, they called and said "you have to come get the car." This car is under factory warranty and they just refused to fix it. I have to run a shop vac in the car every night now. THEY SOLD ME THIS LEMON. Now I'm taking to another Cadillac dealer in hopes that they honor Cadillac factory warranties.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jim, Thank you for your feedback and I am sorry to see that you are disappointed and experiencing problems. We are very familiar with your car as we sold and serviced the car since it was brand new with no complaints from the previous owner. As you are aware, we had your car for over a week, and performed several water leak tests over different days, pressurized the cabin and left the car out in heavy rain and there were no detectable leaks or musty smells that tend accompany water leaks. If you would like to discuss this matter further, please give us a call. Scott Barry Dealer Principal 508-683-1157
Took a week to fix my car.
Took a week to fix my car. Replaced wrong part. Tried to charge me for both.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I had a great experience with Long Cadillac.
I had a great experience with Long Cadillac. Their services were very excellent. I definitely recommend them for car purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
Long Cadillac as always treated me well.
Long Cadillac as always treated me well. This my sixth Cadillac I've purchased from Long. Thom, Hank, et. al. Have been great.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Brian Wilcox as super professional took the car right in
Brian Wilcox as super professional took the car right in got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car was wash and vac. They are the best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased with latest service.
Very pleased with latest service. As always, all requested work was performed in a timely manner and car returned in excellent condition with repairs and maintenance completed. Have been completely satisfied with service and sales at this location for 22 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair