Reviews
The service department is quite competent.
The service department is quite competent. I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was never notified and when I called the service department between 4-5pm (using three different numbers), no one picked up. I'm so glad I didn't leave anything in the car that I'd want that night or need for work the following day. The sales dept. is very nice. My salesman was wonderful and always available and happy to answer questions after the sale. I would recommend Long Cadillac for both sales and service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The staff at Long Cadillac exceptional.
The staff at Long Cadillac exceptional. The were very accommodating and attentive during my visit to the service dept.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had the car for two weeks couldn’t fix it just kept
I had the car for two weeks couldn’t fix it just kept adding parts. I finally gave up.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good morning, Thank you very much for your feedback on your recent visit. I spoke with our service manager and he told me that your most recent visit went well and that your comments are from a previous visit. If you would like to discuss this matter further, please reach out to me at 508-683-1157 and I will be happy to discuss.
Had a wonderful experience at this dealership.
Had a wonderful experience at this dealership. Everyone i dealt with was very helpfull, courteous, and professional. I would highly recommend any one looking to purchase a vehicle visit this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice and clean, very professional.
Nice and clean, very professional. Love the service. Great people and very easy to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional, honest, knowledgeable and accommodating
Professional, honest, knowledgeable and accommodating dealership. I experienced calls and Follow-up during all buying aspects.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very happy with the sales team and the way they handles
Very happy with the sales team and the way they handles the sale and delivery
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service!
Excellent service! Jodi is always friendly and answers our questions and fixes our car. Car is washed after servicing. And everything is explained so we know what’s going on
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service and care.
Excellent customer service and care. Bought my 2009 Hummer brand new off the floor and always had. Excellent service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, timely finish.
Friendly, timely finish. Service adviser was informative. Quiet atmosphere with adequate coffee, water, and refreshments
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
