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Don Franklin Burkesville Chevrolet

(49 reviews)

Reviews

(49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Franklin Burkesville Chevrolet from DealerRater.

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Quick and friendly service.

Quick and friendly service. Dealership is always neat and clean. I never have to wait for service.

Quick and friendly service.

Quick and friendly service. Dealership is always neat and clean. I never have to wait for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was good Seth was very thorough.

Service was good Seth was very thorough. But the price for work could be better

Service was good Seth was very thorough.

Service was good Seth was very thorough. But the price for work could be better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great sales person.

Great sales person. Scotty Young was the best. If your in need of a new car go to him. He is awesome. Don Franklin of Burkesville ky is the very best place to buy a new car. Giving them 10 stars.

Great sales person.

Great sales person. Scotty Young was the best. If your in need of a new car go to him. He is awesome. Don Franklin of Burkesville ky is the very best place to buy a new car. Giving them 10 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service very knowledgeable are really interested in

Great service very knowledgeable are really interested in taking care of their customers very happy with this dealership

Great service very knowledgeable are really interested in

Great service very knowledgeable are really interested in taking care of their customers very happy with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone at this dealership is pleasant, courteous and

Everyone at this dealership is pleasant, courteous and professional to deal with for service, parts or other accommodations.

Everyone at this dealership is pleasant, courteous and

Everyone at this dealership is pleasant, courteous and professional to deal with for service, parts or other accommodations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Not exactly satisfied.

Love Don Franklin Burkesville. Still my dealership....bought a few cars/trucks there. But my last two experiences have left me with a bad feeling. Both times I went in with squeaky front brakes and both times I've left there with squeaky front brakes. Problem is still not resolved. Very hard for me since I live a ways away and need someone to follow me there and take me back when the car is done. To this point I've been thrilled with DF but I'm not sure what to do at this point. Still have a brake problem but not sure third time will be a charm.

Not exactly satisfied.

Love Don Franklin Burkesville. Still my dealership....bought a few cars/trucks there. But my last two experiences have left me with a bad feeling. Both times I went in with squeaky front brakes and both times I've left there with squeaky front brakes. Problem is still not resolved. Very hard for me since I live a ways away and need someone to follow me there and take me back when the car is done. To this point I've been thrilled with DF but I'm not sure what to do at this point. Still have a brake problem but not sure third time will be a charm.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cathy, we regret to hear that your experience with us was not a more positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to Seth Steele at (270) 433-5885 so we can work towards a resolution.

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Great dealership

Great dealership overall with great service and workers . They made my experience super easy and fast and communicated effectively throughout the entire process.

Great dealership

Great dealership overall with great service and workers . They made my experience super easy and fast and communicated effectively throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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Great dealership overall with great service and workers .

Great dealership overall with great service and workers . They made my experience super easy and fast and communicated effectively throughout the entire process.

Great dealership overall with great service and workers .

Great dealership overall with great service and workers . They made my experience super easy and fast and communicated effectively throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service.

Excellent service. Always prompt and quick service. Friendly and knowledgeable staff. They go above and beyond

Excellent service.

Excellent service. Always prompt and quick service. Friendly and knowledgeable staff. They go above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Outstanding professionals!

Outstanding professionals! Thanks to Seth for his thorough service and integrity! It's great to have your on our team!

Outstanding professionals!

Outstanding professionals! Thanks to Seth for his thorough service and integrity! It's great to have your on our team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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