Gross Chevrolet Buick GMC Inc.

Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:00 AM - 5:30 PM

Gross Chevrolet Buick GMC Inc. Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

7:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2009

The Gross Motors Automotive Group has been serving Central Wisconsin's automotive needs since 1956. We continue to be GM

...

's number one ranked dealer per their rankings in the state of Wisconsin. Our Business continues to grow on the foundations of trust, good service, and great prices.

""Home of the no hassle price""

Service

Tire Rotation

Complimentary

Oil, Filter Change

$39.95 and up*

Oil, Filter Change (Premium)

$61.95 and up*

Coolant System Service

$19.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
48 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    January 10, 2018

    Worst service I've ever had! Honestly I think I could train a monkey to do better work than these guys! Just terrible if your thinking about getting your... vehicle worked on here DONT! You'll be better off going to the zoo

    1.0 out of 5
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    3.0 out of 5
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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Joe, We hope that the negative issue that you had with our store has been resolved. If not, please contact us at your earliest convenience at 715-284-...5425.

  • 5.0 out of 5
    April 18, 2017

    Friendly personal service. Great to be back home and away from big city dealers. Work was done promptly and professionally.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Max, Thank you for the great review, and moreover, thank you for your business! We strive for complete customer satisfaction, and are happy to hear th...at you had a great experience at our Black River Falls service department. Thank you again for stopping in, and let us know if we can be of any other assistance. Drive Safely!

  • February 9, 2016

    The Service Department is always willing to do whatever I ask. They do it very well and fast. We have two Gross vehicles and we always appreciate the... service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marion, Thank you for your recent visit! We certainly appreciate your business. Our service department takes great pride in maintaining a clean and p...rofessional environment, as well as timely service of your vehicle. We are glad that our facilities met your expectations. Please come and visit us again soon!

  • 5.0 out of 5
    April 9, 2017

    The staff at Gross Auto is always friendly and helpful. I have always received great service and this time was no exception. Love the Service Shop.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Amanda, Thank you for the compliments, and thank you for your business! We are so glad that you have been satisfied with the service you've received, ...and we hope that if we can be of assistance in the future, you will let us know. Drive safely!

  • 5.0 out of 5
    April 5, 2017

    it's like you belong their. they want you to come back,like you are important, we wil be here for you

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joe, Thank you for your business, and we certainly appreciate the recommendation. If we can be of assistance in the future, please stop in and see us ...again!

  • 5.0 out of 5
    March 8, 2017

    This was the best experience I've ever had car shopping, I'm glad we took a 2 hour road trip to visit Gross Chevrolet! Jon took the time to answer all... my questions, even had the car washed off after a recent snowstorm and brought in the shop to show it before a test drive. Amanda and Courtney took care of all the financing with zero issues, Paul handled the purchase agreement paperwork quickly and easily, and Steve took plenty of time to explain how to use/program the car's features and get OnStar/Sirius set up when I took delivery. Everyone did everything they said they would do and I felt that they appreciated my business -- a big thanks to all of you, I'll be sharing my experience with others!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike, We're so happy to hear that you had a great experience at our dealership. It sounds as though all of your needs and expectations were met, and w...e hope that you are as happy with your purchase today as the day you drove it home. We look forward to working with you again in the future. In the mean time if you have any questions or concerns, please let us know right away. Thank you again, and safe travels!

  • 4.0 out of 5
    January 27, 2017

    I am a,transplant from Western Pa only by 10 years, and have dealt with them on 3 vehicles, my 4th is less than a year away. Rocky and company... , Steve and John are all, Super people.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, and thank you for your business! We hope to see you again soon!

  • 5.0 out of 5
    December 14, 2016

    The whole buying process went well from finding the right vehicle to completeing all the paperword; Truelly a Great Experience!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Spencer, We're glad that you gave us a chance to earn your business and that we were able to help you find your new vehicle! Thank you for the recomme...ndation and we look forward to working with you, your friends, and your family in the future!

  • 5.0 out of 5
    November 5, 2016

    The staff is always pleasant and willing to help no matter what you need. They are always on top of things.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, and thank you for your business! We hope to see you again soon!

  • 5.0 out of 5
    July 27, 2016

    The dealership was professional and courteous. The salesman had a clear understanding of the GM trucks and how the best one would fit into my situation.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, and thank you for your business! We hope to see you again soon!

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Gross Chevrolet Buick GMC Inc.

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