[{"id":604407,"firstName":"Rockie","lastName":"Bowman","titleText":"Service Manager","emailTxt":"rockiebowman@grossbrf.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":104547,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":604408,"firstName":"Sean","lastName":"Olstad","titleText":"Service Consultant","shortBioText":"","emailTxt":"seanolstad@grossbrf.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/104547/employees/ae246f009ee2.jpg","drDealerId":104547,"dealerEmpStartDtUtc":"1430485020","certifiedEmployee":true,"deptDscrp":"Service"},{"id":604393,"firstName":"Courtney","lastName":"Pierce","titleText":"Business 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Gross Chevrolet Buick GMC Inc.

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:00 AM - 5:30 PM

Gross Chevrolet Buick GMC Inc. Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

7:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2009

The Gross Motors Automotive Group has been serving Central Wisconsin's automotive needs since 1956. We continue to be GM

...

's number one ranked dealer per their rankings in the state of Wisconsin. Our Business continues to grow on the foundations of trust, good service, and great prices.

""Home of the no hassle price""

Service

Tire Rotation

Complimentary

Oil, Filter Change

$39.95 and up*

Oil, Filter Change (Premium)

$61.95 and up*

Coolant System Service

$19.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
138 lifetime reviews. Includes reviews of Gross Chevrolet Buick GMC Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    March 10, 2020

    Steve L. was excellent showing me the features on the Blazer. Helped me with getting my contacts from my phone in the car and with setting up on star.... Service after the sale means a lot to me also. Gross service dept. is the best.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Courtney Pierce

    Business Manager

    (4.9) 18 reviews

    Steve Ladsten

    Vehicle Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    March 5, 2020

    Quality service, the service department has a friendly staff. The repairs were made in a reasonable time. The parts department found the parts I need... for my Ford even though this a GM dealership

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rockie Bowman

    Service Manager

    (5.0) 47 reviews

    Sean Olstad

    Service Consultant

    (4.9) 52 reviews

    Glen Goldsmith

    Parts Manager

    NOT RATED

  • February 9, 2016

    The Service Department is always willing to do whatever I ask. They do it very well and fast. We have two Gross vehicles and we always appreciate the... service.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marion, Thank you for your recent visit! We certainly appreciate your business. Our service department takes great pride in maintaining a clean and p...rofessional environment, as well as timely service of your vehicle. We are glad that our facilities met your expectations. Please come and visit us again soon!

  • 5.0 out of 5
    March 4, 2020

    Another perfect visit - my list of concerns was fully addressed, a loaner vehicle was offered, all repairs were performed correctly and at a (relatively)... fair price.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2020

    it was done as promised. a loaner was provided total satisfaction ! Me and my two girls have feel comfortable and confident in the advice and service... given from the salesman to the mechanic

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rockie Bowman

    Service Manager

    (5.0) 47 reviews

    Sean Olstad

    Service Consultant

    (4.9) 52 reviews

  • 5.0 out of 5
    February 25, 2020

    We have been very happy with Gross Motors every time. This visit, our truck brakes were noisy and needed fixing. They were able to do it very efficiently... and called us when they were done. The key drop off makes it easy to drop it off. We hadn't scheduled an appointment ahead of time but they were able to work us in. Thanks Gross Motors.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sean Olstad

    Service Consultant

    (4.9) 52 reviews

  • 5.0 out of 5
    February 19, 2020

    Recently had some work done on my daughter's Cadillac SRX exhaust. It was done on a timely manner. Rockie and the rest of the service crew always seem... to have a smile on their faces. I enjoy going in the door when I am in need of service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rockie Bowman

    Service Manager

    (5.0) 47 reviews

    Sean Olstad

    Service Consultant

    (4.9) 52 reviews

  • 5.0 out of 5
    February 17, 2020

    Jamie and Zach did a great job. Both were extremely professional and went out of their way to make sure our needs were met. Definitely recommend Gross... BRF.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    Gross CDPJ is fantastic. Excellent workmanship, relatively fair prices, honest and fair employees. The store is new, and is clean and the waiting area... is nice.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2020

    Always a good experience at the service center. I have been going there for 10 years and never had a bad experience. How do they get such quality work... done so fast?

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rockie Bowman

    Service Manager

    (5.0) 47 reviews

    Sean Olstad

    Service Consultant

    (4.9) 52 reviews

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