Chris Auffenberg Of Carbondale

Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

Chris Auffenberg Of Carbondale Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2012

At Auffenberg of Carbondale in Carbondale, IL. We have been providing quality Buick, GMC, & Cadillac vehicles to our cus

...

tomers in Cape Girardeau, Marion, and all the surrounding cities in Southern Illinois. You can count on Auffenberg of Carbondale to offer you the latest incentives and financing programs. We also have a fantastic service department waiting and ready to help any of your vehicle needs. Browse our giant inventory of GM vehicles today and contact us with any questions or with a request for a quote.

"We do business the right way every day. Advantage Auffenberg!"

Service

Tire Rotation

$22.5

Fuel Injector Service

$149.95

New Brake Pads/Shoes (Front)

$89.95

Coolant System Service

$134.99

RepairPal Certified
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Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
71 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 12, 2018

    Since 2005... this particular dealership has had our family business for new vehicle needs... and they've never given less than 100% throughout the... research, buying, and after sale process... Bending over backwards for their customers' needs seems to be a deeply rooted business model at their Carbondale dealership. We expect 100% from a new car dealership, and thankfully, Auffenburg of Carbondale continually goes far above our expectations....

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Auffenberg of Carbondale as your first choice for all your automotive needs! Our entire team works hard to earn and keep our cl...ients business. We know you have a choice and we are grateful you choose us. We're always here with the same great service whenever you need. If you have further needs or questions, please reach out! Thank you for the great review.

  • 4.0 out of 5
    December 16, 2017

    The salesman was very nice and accommodating. We were, however, his first out-of-state buyers and he was not familiar with the legalities and necessary... paperwork needed to title our new vehicle in our home state. Unfortunately, we weren’t either. We all are very knowledgeable now about the process. It did take almost two weeks to get the paperwork from the dealership though. It would have been nice to have known the evening we bought the Terrain that the certificate of origin would be delayed that long. But our salesman kept in contact with us while we waited.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Mo Buyer, thank you; we appreciate your feedback! We apologize for the delay with the paperwork and we do appreciate your patience and assistanc...e to get it resolved. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • February 8, 2018

    We dealt with Georgia! She made our buying process easy and fun! Go see her!! The premises was very clean and the whole staff was very helpful and nice!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Lindsey Eickelman, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give... us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    November 26, 2017

    Always friendly and helpful! Repairs and body work have been fast and very well done! Purchased beautiful used car from Auffenberg of Carbondale, and... am very happy with my purchase! I highly recommend for any and all of your vehicle needs!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Car Lover, thank you so much for the positive review! We want you to feel like our friends or better family. Thank you again for the great review!

  • 5.0 out of 5
    November 15, 2017

    Thank You Auffenberg Team. It is always a pleasant experience and A+ Service. Auffenberg always has a way of making me feel like I’m the most important... customer that they have.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Dale, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free t...o give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    October 24, 2017

    Nancy in sales department is just awesome. She will do all she can to make sure her costumers are satisfied and walk out happy. I recently got a great... lease deal.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mreza Jalaeian, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have... an awesome day!

  • 5.0 out of 5
    October 2, 2017

    They took plenty of time with us as we compared several vehicles. Allowed us to test drive both. Still when we considered all options, they treated us... with respect and did not get pushy. Overall, it was a good experience. Then our salesman Bill went over all the new features of the new vehicle, which was very helpful. They looked for all possible rebates & incentives to help us out. No complaints!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Fine & Dandy, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

  • 5.0 out of 5
    September 28, 2017

    I had my vehicle towed past 4 other dealerships to get to Auffenberg. They had me going in no time and really treated me right. Trust your vehicle... to Auffenberg and you will not be disappointed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ryan Rudloff, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

  • 4.0 out of 5
    September 5, 2017

    The process was a little timely, but overall received excellent results. The sales rep, Kyle was most helpful. Thanks, I love my GMC Terrain. Would... be very pleased to recommend my friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Gail, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awe...some day!

  • 5.0 out of 5
    May 17, 2017

    Diagnostics in the Service Dept. of Auffenberg Cadillac in Carbondale, IL. is top notch. There is no 'let's try this and see if it fixes the problem.'... It's always, identify the problem and fix it right the first time!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mrtwobit, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

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