Read reviews that mention:
George Nahas Chevrolet has had my daughters 2014 Chevy Cruz in their service department for 9 straight weeks! I have never experienced such poor customer... service in my life. It took 5 weeks for them to come to the conclusion that the car needed a new engine. Now for the past 4 weeks we have been waiting for the engine parts to come in. Apparently, the parts are on backorder??? When I asked when did they expect to receive the parts they said, we have no idea. When I asked at what point do you go to plan B, they stated there was no plan B. The only option was for us to keep waiting. I then asked, How long do you expect us to be without a car? They have offered no courtesy car, no rental car, no rental compensation. NOTHING!!! They said there was nothing they could do. How a car dealership cannot get parts or cannot come up with another option is beyond me....I guess George Nahas could care less that a family is without a car for 9 weeks and no idea of when we will get it back. This whole experience has been a cause of much distress and turmoil within our family, and it is still not over......
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If yo...u are willing, please reach out to Nancy Davis at 407-412-8222 so we can work towards a resolution. Thank you for bringing this to our attention. We hope to hear from you.
This is an excellent dealership. They are very good at what they do. The employees are very friendly and knowledgeable
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at George Nahas Chevrolet! If you ever need anything els...e from us, please feel free to give us a call or stop by. Have an awesome day!
This was my first time buying a vehicle from a dealership and I have to say I had an amazing experience! My sales consultant was Chaz McCord, he was very... honest and polite and extremely helpful with this whole process I drove off in the 2017 Chevy equinox the next day after coming by to look at it!!! I will most defiantly recommend George Nahas Chevrolet to all of my friends and family!!!
Congratulations on your new car Casie! We're happy you found our staff to be so supportive during your experience here at George Nahas Chevrolet. Plea...se don't hesitate to reach out if there's anything additional we can do for you. We sincerely value your business and look forward to your next visit!
I purchased a 2018 Traverse in June of 2018 it only has 7,000 miles and it has been in the shop 3 times for a transmission issue. My final visit I was... informed that GM told the dealership there was no fix for my problem at this time. So I am now force to have to file a Lemon Law complaint.
Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to ...discuss your situation to try and regain your confidence back in our dealership. Please contact us at (352) 504-4538 to discuss your concerns, as your satisfaction is of utmost importance to us.
While shopping for new SUV the sales manager went to appraise my trade It's 10yrs old 115600 miles. Forgot to tell him about rear window has pin in it.... He some how broke the pin and window slide into door. His reply was it was my fault and that I was trying to hide it from him. When I asked for it to be as it was when I came on the lot he basically said that it wasn't his problem. He didn't offer to lift the window or even tape a plastic bag over the opening. When I said that answered any question about doing business with his company he warned me "not to threaten him and it would take more than someone like me to hurt him. He has a 5 star rating." Later at home saw the car he was trying to sell me on his website for $2000 less. He's right loosing my one sale won't hurt him but just saying to others, buyers beware
Sorry this happen if You would have told Us the rear window was broke We would have not rolled it down. You ask Us to do an appraisal on your car and... part of this process is to check options on the car to make sure they work. The 2000.00 less price on line includes incentives that You dont qualify for if You would read the break down on our web site you would see what each incentive is.
Very friendly and helpful. Chaz McCord is a great salesman. I would highly recommend this dealership and this salesman to anyone who wants quality service.
Already have recommended to a friend who also bought and was very happy with his experience at George Nahas Chevrolet. My experience was good; Anthony... Stultz is a knowledgeable salesperson who is concerned about his customers and their needs.
We are happy you had a great purchasing experience with Anthony. Thanks for the recommendation and have an amazing day!
I can not say enough great things about this dealership and its staff. The whole buying process was curteous, polite and the way car buying should be.... No pressure straight forward and a pleasant experience. From my first initial internet emails answered quickly by Halston Schaffer and then the great treatment from salesman Chaz McCord I can not say thanks for such an easy and painless transaction. My past dealer experiences were no where near this genuine. Thanks again and will definetly be telling everyone looking for a vehicle to stop here first.
Thanks for coming to us when it came time for your new car! We enjoyed getting to help and look forward to being there for anything you might need in... the future!
Blown away by our experience at this dealership! It’s closer for me to visit the Ocala Chevrolet but this dealership is 100% worth the drive. The entire... experience from start to finish was easy and not stressful in the slightest. We are so grateful for Halston who held our hand through the whole process and Carmelo who has been at our beck and call since purchasing the vehicle answering all our questions. We will Definteky be back to purchase our future vehicles!
Thanks so much for giving us the opportunity to help your family with your new vehicle! It was our pleasure working with you to get you exactly what ...you were looking for!
My chevy aveo is there now. My husband brought the car there to be fixed. It was $200.00 just for diagnostics. Car is a 2007 with 2200 miles that I bought... from them in March. I googled what was wrong. Said a part in the door lock needed to be changed. Chevy said the fuel box needs to be changed. After they change the fuel box problem is still there and quest what...needed the door lock part. Over $1000.00 and I only put 300 miles on the car since March. Asked to speak to a manager and got the run a around.
Sharon we're sorry that you had this experience with us but we are glad we were able to get it all worked out for you in the end.