Quirk Chevrolet & Cadillac Of Bangor

Reviews

4.6 out of 5 4.6
163 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 15, 2018

    I brought my 2003 Corvette in for repairs and they never fixed it but charged me over $1400 for repairs. My car is still broken despite their master mechanic... working on it! They padded my bill with an additional $1000 to change an oil pan gasket that was only wet. This could have waited. I was never informed of how serious this problem was. My garage floor was dry and had no signs of an oil leak. Quirk had my car for a total of SIX weeks. My trophy car sustained three chips in the right door which they repaired, this was unnecessary damage. It took over 10 months to get these issues looked at and they are still not resolved to my satisfaction. Quirk gave me $600 as an apology check. I will never buy a Chevrolet again and certainly not from Quirk's!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Dr. Rod Chelberg, thank you for bri...nging this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

  • 5.0 out of 5
    December 15, 2017

    Great dealership. Very helpful and friendly people. Would certainly recommend

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2017

    All my interactions with the Quirk staff were very positive. Sales Associate Chris Coyle was Outstanding and answered all of my questions. The entire... process was straightforward, with no runarounds, and was easily the best new car purchase I have completed. Thank you to the Quirk team!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 6, 2017

    While I purchased my vehicle elsewhere, I have found that your dealership/service shop is my first choice. They provide excellent service and I appreciate... it. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 2, 2017

    Showed up at 2 PM for my 3 PM appointment and they immediately brought my truck in and I was back home by 3.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 25, 2017

    Our experience at the dealership in Bangor was excellent. We got wonderful service! Jim showed us several vehicles and listened to what we wanted in... the vehicle. He found just what we wanted and then worked with us to get the best deal. He was helpful in so many ways and assured us of the great service we can expect while owning the new Equinox too. We will definitely find him to buy our next car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 14, 2017

    I recently took my Silverado in for it's first oil change. They were very busy and the service writer had the work done by the quick oil change area of... the department. I was in and out in 20 minutes and had the tires rotated as well. Great experience!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 29, 2017

    The service is always very friendly and accommodating, and this service experience was no different. I went for an oil change and they were quick, friendly... and appreciative of our business. I plan to continue to take my vehicles there when I need work done in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 24, 2017

    Quirk is the best dealership I ever dealt with. I stopped in with no appointment and explained the problem with my truck. I expected to be given an appointment... to come back but the manager took it right in and had the problem taken care of right then!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 3.0 out of 5
    August 24, 2017

    I have been generally satisfied with Quirk but this time I was told the repair would take about an hour and a half to two hours and it ended up taking... three and a half hours instead. The reason I was given was the the service person was inexperienced with completing the recall that was needed so it took extra time. They could have compensated me for the extra long wait somehow like giving me a free oil change or at least washing my car. I didn't even get an explanation because the service writer couldn't find me out in their waiting area. It was kind of disappointing.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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