J & R Chevrolet of Oakley

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 24, 2017

    I was told my repairs for a throw out bearing on the clutch was covered under warranty. I actually stood there and listened to the service guy talk to... the people he bought the part from say that the part and labor were all covered. Then, after it is fixed, I continue to get a bill for over 900$. It took over two months to fix the car, then they tell me I'm responsible for the whole bill. This has been one of the worst costumer experiences I have ever had. I tried to talk to manager, but he is full of excuses instead of trying to please the customer.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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