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Joe Basil Chevrolet

(1,570 reviews)
Visit Joe Basil Chevrolet
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (716) 775-6598 (716) 775-6598
Used (716) 989-5838 (716) 989-5838
Service (716) 239-4809 (716) 239-4809

Reviews

(1,570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Basil Chevrolet from DealerRater.

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Red equinox

Joe basil on transit in depew , is a great place , serivce is on point, the waiting area is awesome, very comfortable, top of my list for my next car purchased

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! We look forward to selling you your next vehicle!

Inspection

Someone for joe basil called and to reminded me about my inspection I needed this month and sent me a coupon. When I got there today also recommended an oil change and tire rotation. All the work was done in an hour which was nice cause I had my 3 yr old daughter with me, always make me feel welcomed and not a bother.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

Pleased

I was very happy with the service and the timeliness and convenience of not having to make an appointment employee very courteous and knowledgeable the waiting area was clean and comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

Best Yet

This was our best visit yet, with super-fast service. Time suggested to complete the work was an hour.....they did it in 45 minutes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

GREAT DEALS AND SERVICE

A great place to buy or lease a Chevrolet product. The Service Dept. is first class, always keeping the customer satisfied. After doing business with Basil for almost 25 years, I would never go any place else."|"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you kind words Edwin. We strive to provide a great experience for all our customer!

Joe Basil Chevrolet, GREAT deals!!

Thank you Joe Basil Chevrolet and our sales rep Derrik for providing my husband and I an enjoyable purchasing experience. We will continue to do busIness with Derrik for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

Commitment to excellence

Joe Latona worked his *ss off for about 2-3 months to get me into a new vehicle. I believe other dealerships would've sent me away with my credit. I'm big on loyalty and am very appreciative of the commitment that Joe shows his customers. I could not be happier with my brand new 2017 chevy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

New Lease of an Equinox

Basil Dealership was great, they always are good with pricing, and the red tag deals make an offer we couldn't refuse. The Equinox is big inside for a full family, and all of our stuff... Let us have a comprehensive drive, and made sure we were satisfied with each of the steps along the way. Our salesman, Darren, made sure we knew all of the features and how they worked, a true product specialist. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

Excellent service and dependablility

The whole experience at this dealership is above and beyond. From the minute I first stepped in the door to lease my vehicle , to every tomeI have a maintenance appt., the staff if friendly,knowledgeable and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

Pain free Leasing experience

Leased a new vehicle through Joe Basil Chevy. From start to finish, it was a top notch experience. Our salesperson Diane went above and beyond to get us the best deal in the area on our vehicle. I would definitely recommend Basil Chevy to friends in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!