Allan A. Hornbeck Chevrolet, Inc. Hours
Allan Hornbeck Chevrolet is your trusted Scranton and Carbondale Chevrolet source in Forest City, PA and the reason why our loyal customers keep coming back. From the time you enter our showroom till the time you service with us, you can expect to be treated like family, each and every visit. Wilkes-Barre Chevrolet customers, we offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service.
We take pride in helping you find the one that's right for you. Whether you're looking for a new or used car, our sales team can help with its no-pressure philosophy.
"We are the Oldest Chevrolet Dealer In Pennsylvania"
Fast service response from dealers, on how to trade in an find my next winter car. I thought was impossible until I contacted them via email.
In spite of my "1 star" review I have to give a huge shout out to Shannon (didn't catch her last name) and Bridget Rivera! They both deserve... 5 stars as they were not only accommodating they both went above and beyond from a otherwise truly terrible vehicle buying experience. The website listed a 2017 Tahoe with 11,453 miles for a list price of 39.550.00.(It will not allow me to upload a picture of the screenshot I took of it for the review) What a great deal right?! Bridget immediately jumped right into the paperwork. A few minutes later "AL Hornbeck" told Bridget he would like to complete this sale and I was promptly moved to his desk (I felt extremely bad for Bridget as I'm sure she receives commissions off of sales). "AL" proceeded to tell me (and loudly) that the price listed online was a mistake (the day before it was listed for $ 44,550 BUT had been dropped overnight on THEIR website) and he would not budge on the price of $44,550. I asked if he would at least meet me somewhere in the middle since it WAS advertised (false advertising?) for significantly less and they claim on their website that Customer Satisfaction is #1! Again "AL" rudely refused and at that point left the showroom and never returned. I was feeling a bit uncomfortable about the entire scene that he made when Bridget came over and took over. Bottom line, I bought the Tahoe (for more than the listed great price but a price I agreed on. Oh and about 1,000 more miles were on it than were originally listed). Bridget professionally completed the paperwork and had me on my way. I most likely will NOT return to Horneck Chevrolet as long as AL is a salesman there, his behavior was not only rude but unprofessional. Also if you see a vehicle online you would like to purchase I would call and confirm price and mileage before making your trip. Hornbeck Chevrolet Car Dealership
Purchased a used car and it was the most satisfactory experience I have ever had with a dealership. Excellent customer service, they answered any questions... and the financing was easy and quick. Thank you I love my new Chevy!!
This review is based on my experience in running a search for a cheap used car through cars.com for less than $3000 with less than 80,000 miles & Allen... A. Hornbeck Chevrolet was listed as having a car I was interested in on their lot & I called them to inquire about the condition of the car. The person I spoke to was courteous & professional & answered all of my questions honestly & realistically. Also & unexpectedly, they convinced me that it was probably a better & wiser idea to spend the money on a brand new car with zero miles on it -putting down the $3000 & making low monthly payments rather throw the $3000 away on a "money pit" old & used car with anyone's guess as to its treatment or mistreatment or history except for the former owner. There are several cars on their site that I would love to own; however, I am leaning toward the new Challenger, I was thrilled when Chevy brought the Challenger back! & they really did the car justice. It's a beautiful car, a work of art. A deep red w/ black leather interior would be nice. Needless to say, I would highly recommend Allen A. Hornbeck Chevrolet if you're looking for a great car at a fair price.