Smith Motors Inc. Of Lowell

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Reviews

Average Ratings

4.8
56 lifetime reviews.
  • malibu

    The service department was very helpful and assisted me with the service questions


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    The service department was very helpful and assisted me with the service questions

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Very Happy

    Smith Chevy has always been a pleasant experience. Sean and Matt go above and beyond to work with you.


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    Smith Chevy has always been a pleasant experience. Sean and Matt go above and beyond to work with you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service on my Impala

    Very good service on my Impala. Reasonable time for routine maintance.


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    Very good service on my Impala. Reasonable time for routine maintance.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Pleased with the quickness

    Overall the processes was fast and easy. I came in knowing what I wanted and how much I could pay. I was pleased they had what I wanted and I stay...


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    Overall the processes was fast and easy. I came in knowing what I wanted and how much I could pay. I was pleased they had what I wanted and I stayed within my budget! I was driving home in my new Equinox in less then an hour and a half!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service at Smith Chevy

    Great service=with heads up communication skills.Oil change and tire rotation was done in two hours and and had phone notification immediately aft...


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    Great service=with heads up communication skills.Oil change and tire rotation was done in two hours and and had phone notification immediately afterward.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Cruz 2017

    I was in need of a new car. I went to the dealer in Saturday and was very pleased with the employees. On Monday they had located exactly what I wa...


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    I was in need of a new car. I went to the dealer in Saturday and was very pleased with the employees. On Monday they had located exactly what I wanted and dealer traded for my vehicle. I had picked up my brand new car Monday evening. Excellent quality and service during the whole process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car dealer

    I've bought two brand-new cars in five months from this dealership for my family that should say it all about their service and how they deal with...


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    I've bought two brand-new cars in five months from this dealership for my family that should say it all about their service and how they deal with their customers five star rating

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Review

    Wifi in the service waiting area would have been nice


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    Wifi in the service waiting area would have been nice

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • New car purchase

    Excellent service from the entire team. I highly recommend this dealership to anyone looking for a new vehicle.


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    Excellent service from the entire team. I highly recommend this dealership to anyone looking for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My Smith Chevrolet experience

    On April 17 I made an appointment to have my leased Chevy Cruze serviced, mentioning the possibility of leasing a new Malibu. After a couple of ...


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    On April 17 I made an appointment to have my leased Chevy Cruze serviced, mentioning the possibility of leasing a new Malibu. After a couple of hours I received a phone call from a familiar voice. After exchanging greetings, Ken Bluett offered to assist me on my "Window Shopping." I related my choices of make, model, color, etc Ken will call in a short time on possible vehicles available.His return call gave me three possibilities he thought would fit my choices. I made a choice,; OK Ken, put a "Sold" sign on vehicle. Ken related my new Malibu would be ready next day at 1:00pm. We met. and he assisted me on test drive, vehicle orientation, and paper work. Why was this transaction unique' first, deal was made OVER THE PHONE, second Ken came in on his DAY OFF to assist me. This truly an example of Dealer/customer relationship; trust loyalty, integrity, etc. You name it and Smith chevy, Ken Bluett and I have it. Thanka (again) Ken

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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