Bob Jass Chevrolet, Inc.

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Reviews

Average Ratings

4.9
Average based on 62 reviews.
  • Oil filter change and checked on other issues

    I was lied to by a dealership in St Charles. I will never go back and I do tell people about my experience with them. So I truly appreciate you...


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    I was lied to by a dealership in St Charles. I will never go back and I do tell people about my experience with them. So I truly appreciate your honesty with the service of my car. You are not close to where I live, but it's worth the drive. Thank you!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service! Great people!

    Everyone was very pleasant! Made for a great experience! I would definitely return for another vehicle purchase! Everyone is always there to help ...


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    Everyone was very pleasant! Made for a great experience! I would definitely return for another vehicle purchase! Everyone is always there to help in any way that they can!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome Service appointment

    Awesome service. Very helpful, and explained everything. I was very satisfied with the way the service desk helped me decide which service to perf...


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    Awesome service. Very helpful, and explained everything. I was very satisfied with the way the service desk helped me decide which service to perform first, and what I can wait until later.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good service as always.

    Good as always. Will be back when I need another oil change. Glad to know I will need additional service at that time.

    Dealer Response

    Thank you for the review, Peggy. We will continue the good service that you have been used to. See you again soon! Ryan Easter General Manager rya...


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    Good as always. Will be back when I need another oil change. Glad to know I will need additional service at that time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, Peggy. We will continue the good service that you have been used to. See you again soon! Ryan Easter General Manager ryane@bobjass.com


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  • New truck from Bob Jass Chevy

    The entire staff at Bob Jass is professional and really great to deal with. Bob Jass Chevrolet sets a high standard for dealerships!


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    The entire staff at Bob Jass is professional and really great to deal with. Bob Jass Chevrolet sets a high standard for dealerships!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchase new car

    I've been visiting Bob Jass for service since 2002. Always top notch service. Always so kind & courteous. I'd never go to any other dealership. Th...

    Dealer Response

    Congratulations on your purchase, Frank! Our team works hard at maintaining top notch service and they will be ecstatic to hear of your comments. ...


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    I've been visiting Bob Jass for service since 2002. Always top notch service. Always so kind & courteous. I'd never go to any other dealership. This is my first purchase at Bob Jass, but it won't be my last!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your purchase, Frank! Our team works hard at maintaining top notch service and they will be ecstatic to hear of your comments. Thank you and we always look forward to working with you! Ryan Easter General Manager ryane@bobjass.com


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  • great service

    timely service work done in a timely manner facilities are clean and well taken care of good communication on problems and how they will be resolved

    Dealer Response

    We appreciate your feedback, Ruthene! It is our commitment to ensure quality customer care by providing comfortable and clean facilities as well a...


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    timely service work done in a timely manner facilities are clean and well taken care of good communication on problems and how they will be resolved

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback, Ruthene! It is our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Ryan Easter General Manager ryane@bobjass.com


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  • Friendly Staff, Comfortable Wait

    My experience at Bob Jass for a routine oil change was great! I was greeted by friendly and courtesy staff and waited in the comfortable waiting ...

    Dealer Response

    Thank you for sharing your experience with us, Brook! If there is anything else that we can do for you, please feel free to contact us or stop in ...


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    My experience at Bob Jass for a routine oil change was great! I was greeted by friendly and courtesy staff and waited in the comfortable waiting area. Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us, Brook! If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Ryan Easter General Manager ryane@bobjass.com


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  • no hassle purchase

    new truck purchase was quick and fair. James Srail was great to deal with, found what I wanted and got it there and it was ready when promised.

    Dealer Response

    Hi and thank you for the nice review! We are pleased to hear James did a great job in assisting you in your purchase. If there is anything else we...


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    new truck purchase was quick and fair. James Srail was great to deal with, found what I wanted and got it there and it was ready when promised.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi and thank you for the nice review! We are pleased to hear James did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to let us know. Take care! Ryan Easter General Manager ryane@bobjass.com


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  • Great service

    Bob & the service team were very helpful and got me in and out quickly. The waiting room was also very comfortable.

    Dealer Response

    Thank you for providing us with feedback, Derek! We're glad to hear that Bob and the rest of the service team were able to provide you with excell...


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    Bob & the service team were very helpful and got me in and out quickly. The waiting room was also very comfortable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for providing us with feedback, Derek! We're glad to hear that Bob and the rest of the service team were able to provide you with excellent service. Thank you again and we hope to see you again! Ryan Easter General Manager ryane@bobjass.com


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