Ultimate Buick GMC

3.0 out of 5 (3.0) 95 reviews

Dealer on Cars.com since November 2008

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 8:30 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:30 PM
Tue 9:00 AM - 8:30 PM
Wed 9:00 AM - 8:30 PM
Thu 9:00 AM - 8:30 PM
Fri 9:00 AM - 8:30 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed

Reviews

3.0 out of 5 3.0
95 lifetime reviews.
  • January 30, 2016

    Best experience I've had in my years of car purchases. I've never liked the process until now. Thank you Ultimate Buick GMC. Every aspect of the proce...ss has changed my perspective. My sales representative, Layla, the General manager and finance were all awesome. Everyone cared about my experience and walked me through with respect, concern, and integrity. Thank you!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the warm recommendation of Layla and the rest of the team here at Ultimate Buick GMC! It is our goal for all our staff to provide a... positive customer experience and we're glad you are satisfied. We sincerely thank you for your business and hope to continue serving you for many years to come!


  • 1.0 out of 5
    January 23, 2017

    Unfortunately it took several attempts to buy a vehicle from this location. The first time, the sales associate was creepy so we left. The second time... we were able to purchase the vehicle. They didn't have a desk for us to sit at so we kept being moved and felt very uncomfortable. We bought the car with the promise that they would install navigation. We have taken it in three times and it still hasn't been installed. Communication has been the biggest issue. They don't call back and they will continuously transfer to other departments. I will never buy another vehicle from here again.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out to us. Your opinion plays an integral part in our customer service. We strive to maintain excellent business relations at U...ltimate Buick GMC. Please call our Service Manager, Robert Harman, at (866) 488-2073 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.


  • 5.0 out of 5
    June 9, 2016

    This is the best dealer I have ever been too! I always stress out so much while shopping for cars. I am in sales, so I know how things work. This make...s it even harder for me to be in a high pressure sales environment. My husband and I went to Buick expecting to be stressed out. But let me say, our experience was AMAZING!!!! They were able to do things other dealers couldn't do, as far as a trade in is concerned. Got me into the car I wanted. Broke down all the numbers for us, and showed us the break down. Explained it all in detail. Needless to say, I drove away in an amazing vehicle, at an excellent price. And within a week my husband went back and got himself a vehicle as well! Jerry is the GM there and let me tell you, I will recommend him to anyone I run into looking for a car! We also did business with Layla and John! What amazing people. What an amazing experience! I will never ever purchase anywhere else!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Karen Beltethon, for reaching out to us. Your opinion plays an integral part in our customer service. You really made our day today.


Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.

Read all Service & Repair reviews

Service Pricing

    Cabin Filter Replacement

    $59 and up*

    Brake Inspection

    Complimentary

    Multi-Point Inspection

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since November 2008

At Ultimate, our goals is to provide you with BEST customer service and BEST Financing options, we provide credit to all credit scenarios, Bad credit, repossession, Bankruptcy, divorce, slow pay or any other credit challenges life might have brought your way. We are here to provide you a new or used vehicle at the lowest interest rate.

"Expect The Best, And Get It!"
Ultimate Buick GMC
5150 Jefferson Davis Hwy Fredericksburg, VA 22408
New (888) 715-4370
Used (877) 468-4153
Service (877) 460-9742
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.