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Used 877-468-4153 Email Dealer
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Reviews

Average Ratings

4.8
Average based on 94 reviews.
  • Awesome Experience

    Best experience I've had in my years of car purchases. I've never liked the process until now. Thank you Ultimate Buick GMC. Every aspect of the p...

    Dealer Response

    Thanks so much for the warm recommendation of Layla and the rest of the team here at Ultimate Buick GMC! It is our goal for all our staff to provi...


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    Best experience I've had in my years of car purchases. I've never liked the process until now. Thank you Ultimate Buick GMC. Every aspect of the process has changed my perspective. My sales representative, Layla, the General manager and finance were all awesome. Everyone cared about my experience and walked me through with respect, concern, and integrity. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for the warm recommendation of Layla and the rest of the team here at Ultimate Buick GMC! It is our goal for all our staff to provide a positive customer experience and we're glad you are satisfied. We sincerely thank you for your business and hope to continue serving you for many years to come!


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  • BEST DEALER EVER

    This is the best dealer I have ever been too! I always stress out so much while shopping for cars. I am in sales, so I know how things work. This ...

    Dealer Response

    Thank you, Karen Beltethon, for reaching out to us. Your opinion plays an integral part in our customer service. You really made our day today.


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    This is the best dealer I have ever been too! I always stress out so much while shopping for cars. I am in sales, so I know how things work. This makes it even harder for me to be in a high pressure sales environment. My husband and I went to Buick expecting to be stressed out. But let me say, our experience was AMAZING!!!! They were able to do things other dealers couldn't do, as far as a trade in is concerned. Got me into the car I wanted. Broke down all the numbers for us, and showed us the break down. Explained it all in detail. Needless to say, I drove away in an amazing vehicle, at an excellent price. And within a week my husband went back and got himself a vehicle as well! Jerry is the GM there and let me tell you, I will recommend him to anyone I run into looking for a car! We also did business with Layla and John! What amazing people. What an amazing experience! I will never ever purchase anywhere else!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Karen Beltethon, for reaching out to us. Your opinion plays an integral part in our customer service. You really made our day today.


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  • Friendly personnel, good service and facility.

    This was my first time at this location having my Buick LaCrosse serviced. I recently moved here from down South and was quite pleased with the pe...


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    This was my first time at this location having my Buick LaCrosse serviced. I recently moved here from down South and was quite pleased with the personnel and the work that they did as far as I can tell, not being a mechanic nor technician myself. And they were quite timely with regard to doing the work in accordance with my pre-established appointment. Thanks Team!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First class dealership!

    The service staff is excellent!!! My service technician Ian is the best I have had the pleasure I of working with ever. The team at ultimate reall...


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    The service staff is excellent!!! My service technician Ian is the best I have had the pleasure I of working with ever. The team at ultimate really cares for their customers. I am always extremely happy with the courtesy and professionalism I receive at every visit. I will not get my GMC serviced at any other dealership period.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • recall repair

    Having had trouble with another local dealer, I had not had the recall taken care of on my car. After being contacted by Onstar, I said I would tr...


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    Having had trouble with another local dealer, I had not had the recall taken care of on my car. After being contacted by Onstar, I said I would try this dealership and I was very satisfied. I was treated with respect. I will definitely try this dealership if I have any trouble with my car!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    It was awesome. Bryan is so polite and accommodating


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    It was awesome. Bryan is so polite and accommodating

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent customer service

    I've had excellent customer service with the service dept every time I've been there.

    Dealer Response

    We are thrilled to hear of your positive experience with our dealership, Kelli. We strive to provide our customers with excellent service in a pro...


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    I've had excellent customer service with the service dept every time I've been there.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are thrilled to hear of your positive experience with our dealership, Kelli. We strive to provide our customers with excellent service in a professional and helpful setting. Feel free to stop by if you need any assistance in the future!


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  • Great service

    It sure is nice to get fast friendly service. When you make an appointment there they get you right in and get it done. This the third service I'v...


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    It sure is nice to get fast friendly service. When you make an appointment there they get you right in and get it done. This the third service I've had there on my new pickup and so far they have all been pleasurable .Thanks

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ronald E Gionta

    Brian Frye provided excellent customer service from initial telephone appointment set up to greeting upon my arrival to my departure. His level o...


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    Brian Frye provided excellent customer service from initial telephone appointment set up to greeting upon my arrival to my departure. His level of communication during the time my cay was in the bay was excellent. He exhibited a true caring attitude. The mechanics that worked on my car were excellent and innovative in targeting two issues and repairing them. I am very pleased with the overall service. Please pass on my sincerest appreciation for the service provided. Also the customer check out ladies were very pleasant and professional. The total experience in servicing my Buick Lacrosse has exceeded my expectations. Ronald E. Gionta

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • You Get what you ask for

    I always get excellent service every time I bring the car in for service. No waiting and the car is returned to me clean as a whistle.


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    I always get excellent service every time I bring the car in for service. No waiting and the car is returned to me clean as a whistle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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