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Reviews

Average Ratings

4.9
305 lifetime reviews. Includes reviews of Valley Imports from DealerRater.com
  • Great service envn on the minor things!

    I have a 2007 VW New Beetle that my 17 year old daughter drives. The aux cord outlet that had become lost behind the dash due to a clip breaking t...


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    I have a 2007 VW New Beetle that my 17 year old daughter drives. The aux cord outlet that had become lost behind the dash due to a clip breaking thus my daughter wasn't able to run her Iphone music through it. We went to Valley and Michelle in Service did a tremendous job having one of the techs look at it on the spot and came up with a workable solution in under 45 min for gratis. Cheers to the staff at Valley for their excellent and friendly work.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Tana is Amazing!
    March 24, 2017

    I bought a used Volkswagen from Tana. She kept exactly what I needed in mind and recommended the perfect car for me! She was fun and well informed...


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    I bought a used Volkswagen from Tana. She kept exactly what I needed in mind and recommended the perfect car for me! She was fun and well informed and definitely put me at ease through the whole process. The whole team at Valley was excellent, truly. I love my car. I'm so happy I went with Valley Imports!

    Does recommend this dealer

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  • Fun, exciting, comfortable experience
    March 23, 2017

    Working with Erik made buying a car so fun and easy. I was able to laugh and be comfortable from the first phone call to the very end! Not once di...


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    Working with Erik made buying a car so fun and easy. I was able to laugh and be comfortable from the first phone call to the very end! Not once did I feel pressured into anything. He talked through everything with me and gave me time to think. And I absolutely loved that once I bought the car he walked me through every single feature and button! I was comfortable knowing my new car. Matt walked me through the finances and helped me to really understand what was going one. It was a great experience, nothing bad to say! And I am in love with my decision!

    Does recommend this dealer

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  • Great!
    March 23, 2017

    We worked with Erik on purchasing a new car. He was professional, courteous and prompt in all correspondence. A great overall buying experience!...

    Valley Imports

    This is such a great review, thank you for the 5 stars, and for choosing to travel here from the twins cities, to work with Erik. That is so great...


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    We worked with Erik on purchasing a new car. He was professional, courteous and prompt in all correspondence. A great overall buying experience! We flew up from the twin cities and Erik made everything go so smoothly!

    Does recommend this dealer
    Valley Imports

    This is such a great review, thank you for the 5 stars, and for choosing to travel here from the twins cities, to work with Erik. That is so great! Also we are very happy to hear how great your experience was with Erik and everyone here at Valley Imports. Making the car buying experience easy and fun anytime someone walks in the door is exactly what we strive for and it sounds like we did just that! Again, congratulations on your new vehicle, we hope you are enjoying it so far! If you have any questions that come up don't hesitate to call and ask Erik or our Management staff for help!


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  • Cool, fun !
    March 8, 2017

    Bought a new vehicle at Valley Imports. Thank you Erik. You made the experience fun ! Looking forward to coming back for future buys and service.


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    Bought a new vehicle at Valley Imports. Thank you Erik. You made the experience fun ! Looking forward to coming back for future buys and service.

    Does recommend this dealer

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  • Outstanding Experience
    February 23, 2017

    By far the best experience I have had in purchasing a vehicle. They were very personable and not pushy like I have had with other salesman. It was...

    Valley Imports

    We are so happy to hear that you had a great experience with us here at Valley Imports and with Erik, Kaia and Kristen! We love to make sure that ...


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    By far the best experience I have had in purchasing a vehicle. They were very personable and not pushy like I have had with other salesman. It was a very non-stressful buy!

    Does recommend this dealer
    Valley Imports

    We are so happy to hear that you had a great experience with us here at Valley Imports and with Erik, Kaia and Kristen! We love to make sure that the buying process is a fun thing to do and not a stressful pain, so we are happy to hear that it was just that and more for you! Enjoy your new vehicle! Also if you come across any questions you may have don't hesitate to give Erik or us a call!


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  • Exceptional interpersonal experience
    February 11, 2017

    Bought a 2017 Audi A4 today. Marshal and Matt were very helpful and made my family and I feel very welcome. Great experience! Great job!


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    Bought a 2017 Audi A4 today. Marshal and Matt were very helpful and made my family and I feel very welcome. Great experience! Great job!

    Does recommend this dealer

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  • Superior customer service
    February 10, 2017

    I have leased multiple vehicles from Erik Swenson and have consistently received superior customer service. I plan on continuing my relationship w...

    Valley Imports

    Thank you for such a wonderful review about Erik and Valley Imports, Patrick! We are so happy to hear how great all of your experiences have been ...


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    I have leased multiple vehicles from Erik Swenson and have consistently received superior customer service. I plan on continuing my relationship with Erik Swenson for many years to come and highly recommend Erik Swenson (Valley Imports) to anyone looking to purchase a new or used vehicle. Pat Hanneman

    Does recommend this dealer
    Valley Imports

    Thank you for such a wonderful review about Erik and Valley Imports, Patrick! We are so happy to hear how great all of your experiences have been with us and we always look forward to see you! Have a wonderful day and enjoy your Vehicle!


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  • Crooked salesman
    January 17, 2017

    I bought my 2016 Audi Q5 from Valley Imports last year. Still in excellent condition with low miles, I decided to trade my vehicle and that's whe...

    Valley Imports

    After corresponding privately with the reviewer, Valley Imports takes responsibility for this failed experience. We have taken steps to ensure th...


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    I bought my 2016 Audi Q5 from Valley Imports last year. Still in excellent condition with low miles, I decided to trade my vehicle and that's when I met with Greg from Valley Imports. He valued my Q5 at a considerably lower option Q5, which just so happened to cost significantly less than what the popular 'Kelley Blue Book' and 'NADA' valued the vehicle at. When this was brought to his attention, he dismissed them as not being "current". Yet, they have a sign on their door "NADA member". Crooked salesman sure rings true with this dealership. I brought my Audi to a different dealership, who offered me $9,000 over what Valley Imports did. They were also right on par with Kelley Blue Book & NADA. I was so pleased that I ended up purchasing a brand new vehicle from them! I will tell anyone and everyone how awful I was treated by Valley Imports.

    Does not recommend this dealer
    Valley Imports

    After corresponding privately with the reviewer, Valley Imports takes responsibility for this failed experience. We have taken steps to ensure that a situation like this should not happen again and we apologize. Jeff Richmond General Manager Valley Imports


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  • Valley Import Fargo
    October 6, 2016

    It was again a great and also a very pleasant service at Valley Import Fargo!! Ashley was very professional and I'm always happy that she is takin...

    Valley Imports

    Alex, Thank you so much for the 5 Star review for service. We are so happy to hear how well you were treated by Ashley she does a great job at mak...


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    It was again a great and also a very pleasant service at Valley Import Fargo!! Ashley was very professional and I'm always happy that she is taking care of everything!! Awesome job Ashley and thanks again :) best regards, Alex (Austria)

    Does recommend this dealer
    Came in for service or repair
    Valley Imports

    Alex, Thank you so much for the 5 Star review for service. We are so happy to hear how well you were treated by Ashley she does a great job at making our customers fill welcome and happy!


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