Reviews

Average Ratings

4.9
326 lifetime reviews. Includes reviews of Valley Imports from DealerRater.com
  • Great experience buying first family car!

    We had the most amazing experience through Valley Imports. From start to finish, they made the experience fun, educational, and easy. Erik took in...

    Dealer Response

    Thank-you for choosing Valley Imports and for the kind words. Enjoy your new car and we look forward to serving you in the future!


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    We had the most amazing experience through Valley Imports. From start to finish, they made the experience fun, educational, and easy. Erik took into consideration our family size, budgets, and needs, and got us into a VW Jetta that we are SO in love with. I can't wait to work with them again in the future for our next vehicle! Read more at https://www.cars.com/dealers/18026/valley-imports/#hU38gYuOK5xfL5ST.99

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank-you for choosing Valley Imports and for the kind words. Enjoy your new car and we look forward to serving you in the future!


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  • POSITIVE EXPREIENCE

    HAD A GREAT EXPERIENCE TEST DRIVING. WAS NOT PRESSURED TO BUY THE CAR ON THE SPOT WHICH MADE ME EXTREMELY HAPPY AS I WAS VERY CONCERNED ABOUT THAT.

    Dealer Response

    Thank you for coming in and test driving with us Kristi, we want the experience to be a good one buying a vehicle is a huge purchase, and we under...


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    HAD A GREAT EXPERIENCE TEST DRIVING. WAS NOT PRESSURED TO BUY THE CAR ON THE SPOT WHICH MADE ME EXTREMELY HAPPY AS I WAS VERY CONCERNED ABOUT THAT.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for coming in and test driving with us Kristi, we want the experience to be a good one buying a vehicle is a huge purchase, and we understand that!! Happy to hear that you had a wonderful experience with us! Thank you for the kind words and review!


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  • Best dealership

    This was the best used car buying experience I've every had. Erik and Matt are extremely knowledgeable and friendly. They went above and beyond to...

    Dealer Response

    Shane, what a great review! We are so pleased to hear how well your car shopping experience was with us here at Valley Imports and with Erik! Goin...


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    This was the best used car buying experience I've every had. Erik and Matt are extremely knowledgeable and friendly. They went above and beyond to help me. They even picked me up from the hotel. You can trust this dealer. Thank you!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Shane, what a great review! We are so pleased to hear how well your car shopping experience was with us here at Valley Imports and with Erik! Going above and beyond for our customers is our #1! Hope you are enjoying your new car and if you happen to come across any questions please give Erik or our management staff a call! Enjoy!


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  • Great staff all around
    August 11, 2017

    I recently purchased a used Porsche Cayenne. Couldnt ask for more. Very freindly and knowledgeable employees. Everything went extremely smooth....

    Valley Imports

    Thank you for the wonderful review and 5 Stars. We are so happy we could help you find the right vehicle and everything went smooth. We love to ma...


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    I recently purchased a used Porsche Cayenne. Couldnt ask for more. Very freindly and knowledgeable employees. Everything went extremely smooth. I will definitely return and hope to work with the same people next time. THANKS SO MUCH!!

    Does recommend this dealer
    Valley Imports

    Thank you for the wonderful review and 5 Stars. We are so happy we could help you find the right vehicle and everything went smooth. We love to make the car buying process as easy and fun as we can! If you come across any questions please contact your sales consultant or our management staff for help. Congratulations on your Porsche Cayenne, enjoy!


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  • Great Buying Experience
    August 4, 2017

    I needed something big enough to transport 4 grandchildren, but small enough that it would be comfortable to drive. Erik Swenson was well-informed...

    Valley Imports

    Thank you for the 5 Star review Deeda! We are so happy to hear you found the perfect car for you and your grandchildren! The Mitsubishi Outlander ...


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    I needed something big enough to transport 4 grandchildren, but small enough that it would be comfortable to drive. Erik Swenson was well-informed and very pleasant to work with. The Mitsubishi Outlander I purchased suits me perfectly.

    Does recommend this dealer
    Valley Imports

    Thank you for the 5 Star review Deeda! We are so happy to hear you found the perfect car for you and your grandchildren! The Mitsubishi Outlander is a wonderful vehicle we hope that you are loving it and if you come across any questions at all please don't hesitate to give Erik or our management staff a call to help you out! Enjoy!!


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  • Good work
    July 27, 2017

    I was mad at the service I received but after I spoke with a manager she was able to work with me to make me happy which I was very happy when she...

    Valley Imports

    Thank you for taking the time to express your concerns with the repairs of your vehicle. We understand how frustrating it can be to have electric...


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    I was mad at the service I received but after I spoke with a manager she was able to work with me to make me happy which I was very happy when she called back trying to make me happy has a customer. I'm happy with the customer service from the manager.

    Does recommend this dealer
    Came in for service or repair
    Valley Imports

    Thank you for taking the time to express your concerns with the repairs of your vehicle. We understand how frustrating it can be to have electrical issues with your car, it is a battle we work with customers on a daily basis. We perform an inspection on a majority of the cars visual mechanical components, such as brakes, fluids and tires. Unfortunately, there is no way of seeing or knowing when a sealed component that cannot be visually seen will fail. We look forward to helping you in the future with any of your vehicle needs.


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  • Buying Experience
    July 19, 2017

    I recently purchased a SL 550 from Erik Swenson. From my initial contact with him to delivery the experience was flawless, and unlike any other bu...

    Valley Imports

    Thank you for taking the time to give us a fantastic review! Erik and Kaia do a great job and always seem to go the extra mile for their customers...


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    I recently purchased a SL 550 from Erik Swenson. From my initial contact with him to delivery the experience was flawless, and unlike any other buying experience I've had in the past. Erik and Kaia (Financial person) worked with me and we're immediately responsive to any questions I had. Not only was this experience honest and trustworthy from the onset, it was pleasant as well. If you want an honest and easy buying experience, contact Erik VR John

    Does recommend this dealer
    Valley Imports

    Thank you for taking the time to give us a fantastic review! Erik and Kaia do a great job and always seem to go the extra mile for their customers. We believe in quality customer service before, during and after the sale. Many times we forget what a true sales consultant goes through to create a "WOW" experience for their customer. If you continue to have questions regarding your purchase, feel free to contact Erik or our management staff for help and please keep us in mind for any of your service needs! Hope you are enjoying your new vehicle! Have a wonderful weekend!


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  • Great experience
    July 15, 2017

    I shopped for my car on there website. I am not usually a person to order things online much less a car but I would recommend valley Imports to an...

    Valley Imports

    Christopher, Congratulations on your new vehicle again and Thank You for your great review. We are so happy to hear that you had a great experienc...


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    I shopped for my car on there website. I am not usually a person to order things online much less a car but I would recommend valley Imports to anyone. They delivered the car to me in bismarck and put a full tank of gas in arrival. My sales rep Eric was very helpful and went above and beyond to help me even weeks after the sale with questions and solutions. My car was even better then the pictures and is in perfect running order. Once again great experience ....Valley Imports will definatly be my choice for my next upgrade.

    Does recommend this dealer
    Valley Imports

    Christopher, Congratulations on your new vehicle again and Thank You for your great review. We are so happy to hear that you had a great experience with our online services at Valley Imports and with Erik, we love to hear how above and beyond our sales consultants do for their customers! If you come across anymore questions at all please always feel free to call Erik or our Management staff for help! Enjoy your new Vehicle.


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  • Car Shopping Made Fun
    July 7, 2017

    My wife and I went looking for a car today. We worked with salesman Erik Swenson. Erik was top notch! We test drove a Jetta, a Passat, and a Vo...

    Valley Imports

    First of all we would like to Thank you for taking the time to write us a great review and how wonderful things went with Erik and our Team here a...


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    My wife and I went looking for a car today. We worked with salesman Erik Swenson. Erik was top notch! We test drove a Jetta, a Passat, and a Volkswagen CC. After testing the cars and posing multiple questions to Erik we found just what we were looking for. Car buying can be stressful, but Erik was so patient and knowledgeable that we walked away feeling really good about our decision. Tonight we are driving a beautiful Volkswagen CC and just love it. Thanks again to Erik and the entire staff at Valley Imports. My wife and I were very impressed by the overall culture of the dealership. Great people to work with.

    Does recommend this dealer
    Valley Imports

    First of all we would like to Thank you for taking the time to write us a great review and how wonderful things went with Erik and our Team here at Valley Imports! Our Customers are always our first priority and we want your experience here to be stress free for sure! Buying a car should be enjoyable and fun and it sounds like Erik made it an easy one for you! Please if you have any questions that come up feel free to contact Erik or our management staff for help! We look forward to seeing you again! Enjoy!


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  • Excellent customer service.
    June 30, 2017

    My experience was nothing short of terrific. Eric Swenson was outstanding with his knowledge and helpfulness. He knew my time was valuable so he...


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    My experience was nothing short of terrific. Eric Swenson was outstanding with his knowledge and helpfulness. He knew my time was valuable so he expedited the whole sales process to accommodate my schedule. Follow up to the sale was outstanding! Matt Walz did an excellent job as well.

    Does recommend this dealer

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