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Reviews

4.2
10 lifetime reviews.
  • Outstanding service and clean facility

    The dealership was clean, staff was friendly and took their time with me, I made a special request and the owner granted my request.


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    The dealership was clean, staff was friendly and took their time with me, I made a special request and the owner granted my request.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Retired FireFighter

    This is the forth time I bought from Opequon Motors, the sales was fast and great, the Salemen were friendly and very helpful. They gave me a ver...


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    This is the forth time I bought from Opequon Motors, the sales was fast and great, the Salemen were friendly and very helpful. They gave me a very reasonable trade-in value for my vehicle. Would I buy from them again? No question about it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Parts Department - Lacking

    I am very disappointed with the parts department's handling in the making of spare keys for my GM vehicle. They failed to contact me when the blan...


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    I am very disappointed with the parts department's handling in the making of spare keys for my GM vehicle. They failed to contact me when the blank key (paid for up front) arrived. I was curtly told "they had the VIN, etc." Upon calling to inquire about the whereabouts of the key, the parts counter person said "they couldn't hear me" then laughed. I told the person I didn't live near by and it was a problem. Upon my arrival at the dealership, the parts person had an attitude, was not helpful and, demonstrated poor customer service in fromt of the general manager - why? I had the vehicle's original keys and the blanks could have been cut without the hassle, my unnecessary return to the dealership and so forth. The most disappointing aspect for me was, the lack of customer service. The quickest way to lose your customers is to demonstrate a bad attitude - nobody needs it. Needs addressed, and an apology.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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