Parsons Opequon Motors

3.0 out of 5 3.0
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM

Parsons Opequon Motors Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2018

Since 1983, Opequon Motors has been providing Martinsburg, Hagerstown and all of the Tri-State drivers with quality new

...

and used Buick, GMC, and Cadillac vehicles. Our commitment to the community and customers has made Opequon Motors your preferred Cadillac, Buick, and GMC auto dealer! Quality vehicle selection and 100% commitment to your satisfaction, all comes with the sale at Opequon Motors. Come to our dealership for reliable & certified Chevrolet vehicles as well.

"We Make It Happen!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 25, 2018

    This dealership is phenomenal! The level of customer service is off the charts. I spent several weeks trying to decide on a vehicle that would best suit... our needs. My husband is a Disabled Veteran so many things had to be considered. Patience and understanding with everyone I spoke to. I would definitely refer this Dealership!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 26, 2018

    Unempathetic to a mistake they made and provided incorrect information. Not a trustworthy dealership.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 15, 2017

    The dealership was clean, staff was friendly and took their time with me, I made a special request and the owner granted my request.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 13, 2017

    This is the forth time I bought from Opequon Motors, the sales was fast and great, the Salemen were friendly and very helpful. They gave me a very reasonable... trade-in value for my vehicle. Would I buy from them again? No question about it.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 26, 2016

    I am very disappointed with the parts department's handling in the making of spare keys for my GM vehicle. They failed to contact me when the blank key... (paid for up front) arrived. I was curtly told "they had the VIN, etc." Upon calling to inquire about the whereabouts of the key, the parts counter person said "they couldn't hear me" then laughed. I told the person I didn't live near by and it was a problem. Upon my arrival at the dealership, the parts person had an attitude, was not helpful and, demonstrated poor customer service in fromt of the general manager - why? I had the vehicle's original keys and the blanks could have been cut without the hassle, my unnecessary return to the dealership and so forth. The most disappointing aspect for me was, the lack of customer service. The quickest way to lose your customers is to demonstrate a bad attitude - nobody needs it. Needs addressed, and an apology.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2016

    We went just to look at cars and ended up buying a car before we left. The manager was very gracious and helpful, everyone we dealt with could not have... been more polite and helpful. Will always recommend Opequon MARTINSBURG to purchase a car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to know that you had such a positive experience while visiting our dealership and would like to thank you for giving us this fantastic fee...dback. We hope to see you stop by again soon. Thanks again, Pat!

  • 5.0 out of 5
    March 23, 2016

    Was a very welcoming dealership. Thank you Theresa and Erica for helping me with the selection of the new truck, the test drive and walking me thru all... its buttons and options, thank you Sherry for your help in getting my old vehicles to the dealership and thank you Jeremy for getting me thru all that darn paperwork quickly and easily and with a wonderful attitude.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to know that you had such a positive experience while visiting our dealership and would like to thank you for giving us this fantastic fee...dback. We hope to see you stop by again soon. Thanks again, Barbara!

  • 5.0 out of 5
    December 31, 2014

    I LOVE LOVE LOVE MY TRUCK!! I got a great deal on a 2014 Sierra, all the prices were below everyone elses and they were so eager to help. The new dealership... is gorgeous and the signing papers process was faster than I have every experienced. WE loved everything.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 14, 2014

    Excellent help and customer service! We were looking for an SUV and found the perfect one. Many to choose from, both used and new. The process was fairly... quick, I just hate buying cars period. This was not too bad!! We love our new Acadia!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 2, 2014

    I brought my 2010 Cobalt in to this shop for a fuel system cleaning per owner's manual and milage. This included-fuel inj. ,fuel induction and throttle... body cleaning. Charged me$239.95. My next oil change, they told me my throttle body needed cleaned. I told them, that's odd because I just had it cleaned 3 month's ago. She ''checked'' my record's and told me that they just cleaned the injector's.I told her that's odd because I was charged for the throttle body being cleaned also.In this 3 month period, my check engine light came on. Brought my car in and they said my under hood fuse block was bad. cost me $556.00. Tonight the check engine light came on and Auto Zone showed the same code's as it did the last time. DO NOT TAKE YOUR CAR TO THIS SHOP!!!!!!!!!!!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews