New 888-903-2304
Used 888-903-1792 Email Dealer
Service 888-903-2311

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Sales Closed
Service Closed
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 7:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
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Reviews

4.0
Average based on 8 reviews
  • Great people.

    We went just to look at cars and ended up buying a car before we left. The manager was very gracious and helpful, everyone we dealt with could not...

    Dealer Response

    We're happy to know that you had such a positive experience while visiting our dealership and would like to thank you for giving us this fantastic...


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    We went just to look at cars and ended up buying a car before we left. The manager was very gracious and helpful, everyone we dealt with could not have been more polite and helpful. Will always recommend Opequon MARTINSBURG to purchase a car.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to know that you had such a positive experience while visiting our dealership and would like to thank you for giving us this fantastic feedback. We hope to see you stop by again soon. Thanks again, Pat!


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  • Parts Department - Lacking

    I am very disappointed with the parts department's handling in the making of spare keys for my GM vehicle. They failed to contact me when the blan...


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    I am very disappointed with the parts department's handling in the making of spare keys for my GM vehicle. They failed to contact me when the blank key (paid for up front) arrived. I was curtly told "they had the VIN, etc." Upon calling to inquire about the whereabouts of the key, the parts counter person said "they couldn't hear me" then laughed. I told the person I didn't live near by and it was a problem. Upon my arrival at the dealership, the parts person had an attitude, was not helpful and, demonstrated poor customer service in fromt of the general manager - why? I had the vehicle's original keys and the blanks could have been cut without the hassle, my unnecessary return to the dealership and so forth. The most disappointing aspect for me was, the lack of customer service. The quickest way to lose your customers is to demonstrate a bad attitude - nobody needs it. Needs addressed, and an apology.

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Dealership

    Was a very welcoming dealership. Thank you Theresa and Erica for helping me with the selection of the new truck, the test drive and walking me thr...

    Dealer Response

    We're happy to know that you had such a positive experience while visiting our dealership and would like to thank you for giving us this fantastic...


    Show Full Review

    Was a very welcoming dealership. Thank you Theresa and Erica for helping me with the selection of the new truck, the test drive and walking me thru all its buttons and options, thank you Sherry for your help in getting my old vehicles to the dealership and thank you Jeremy for getting me thru all that darn paperwork quickly and easily and with a wonderful attitude.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to know that you had such a positive experience while visiting our dealership and would like to thank you for giving us this fantastic feedback. We hope to see you stop by again soon. Thanks again, Barbara!


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2016

Since 1983, Opequon Motors has been providing Martinsburg, Hagerstown and all of the Tri-State drivers with quality new and used Buick, GMC, and Cadillac vehicles. Our commitment to the community and customers has made Opequon Motors your preferred Cadillac, Buick, and GMC auto dealer! Quality vehicle selection and 100% commitment to your satisfaction, all comes with the sale at Opequon Motors. Come to our dealership for reliable & certified Chevrolet vehicles as well.

"We Make It Happen!"