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Northern Neck Chevrolet, Inc.

(53 reviews)
Visit Northern Neck Chevrolet, Inc.
Sales hours: 9:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–6:30pm 8:00am–5:00pm
Tuesday 9:00am–6:30pm 8:00am–5:00pm
Wednesday 9:00am–6:30pm 8:00am–5:00pm
Thursday 9:00am–6:30pm 8:00am–5:00pm
Friday 9:00am–6:30pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (866) 630-0856 (866) 630-0856
Used (888) 707-7523 (888) 707-7523
Service (888) 439-8959 (888) 439-8959

Reviews

(53 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northern Neck Chevrolet, Inc. from DealerRater.

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Working my way through the in out the deal was made easy

Working my way through the in out the deal was made easy by Chuck Hayden and his fun Commentary.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Timely and excellent work by the service staff.

Timely and excellent work by the service staff. Staff friendly and knowledgeable. Many thank for the service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate it and hope to see you again soon. :) BTW, Susan sends her regards.

Great place to get service done.

Great place to get service done. Susan got me done early, so I had no wait time when I picked up the vehicle

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your stellar review! Susan sends her regards, and we hope to see you again soon!

Always pleasant, informative and helpful.

Always pleasant, informative and helpful. The staff is top notch. Thank you for all you do.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review. We will give Alex your regards and hope to see you again soon.

EverythING was great.

EverythING was great. Happy Birthday, Chuck. Susan was very professional.AAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAA AAAAAAAAAAAAAA AAAAAAAAAAAAA AAAAAAAAAAA

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Chuck and Susan send their heartfelt gratitude for the birthday wishes and for the stellar review. We hope to see you again soon!

Great service from the friendliest team!

Great service from the friendliest team! They are prompt and professional. Happy to have such good service so close to home.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the stellar rating, your kind words, and for taking the time to share your experience with us. We appreciate your feedback and will share it with Bradley and the team.

Excellent service and very timely.

Excellent service and very timely. Always love working with the Great staff here. Will be back!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for your fantastic review! We are so glad to hear you had a great and timely experience with our team. We can't wait to have you back! Chuck sends his warm regards.

Excellent service excellent salesman .

Excellent service excellent salesman .Chuck is very easy to work with and very thorough in his work.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for the kind words and great review! We're thrilled you had such a great experience with us, and we'll be sure to pass your compliments along to Chuck, Brad, Alex, and Angie. :)

Dealership was great to work with the car was ordered and

Dealership was great to work with the car was ordered and came in perfect as ordered.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for the positive review. We hope you enjoy your new ride!!!

Alex is amazing.

Alex is amazing. Great young man that really cares. Only thing that we had an issue with was the finance department. Didn’t seem to care or have the urgency to make the deal complete but overall very happy with the experience.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your feedback. We are thrilled to hear you had such a great experience with Alex, and we'll be sure to pass along your kind words. He truly is a great young man and a valued member of our team. We are, however, very sorry to hear that your experience with our finance department did not meet your expectations. This is certainly not the standard of service we strive for, and we sincerely apologize for the lack of urgency you felt. We take this feedback very seriously and will be addressing this with our team. We would appreciate the opportunity to make this right. Please contact me directly at (800) 883-8901 so we can discuss this further and ensure your next experience is a five-star one.