North Bay Cadillac Buick GMC

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Reviews

Average Ratings

4.8
610 lifetime reviews. Includes reviews of North Bay Cadillac Buick GMC from DealerRater.com
  • Very pleased with North Bay Cadillac

    I have leased 2 cars from North Bay Cadillac and I was very pleased with my experience both times. I will definitely continue doing business there...

    Dealer Response

    Thank you for leaving us this great review, Edabean. We are very happy to hear that we could provide you with a second car buying experience that ...


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    I have leased 2 cars from North Bay Cadillac and I was very pleased with my experience both times. I will definitely continue doing business there in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review, Edabean. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best regards, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC


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  • Outstanding, above and beyond treatment!
    May 9, 2017

    My certified 2016 ATS is a super classy, gorgeous car; but the main reason I traveled five and a half hours to trade in my Corvette is because of ...

    North Bay Cadillac Buick GMC

    Cindy, thank you for the outstanding feedback and for traveling five and a half hours to see Petar. We are sincerely pleased to know that his effo...


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    My certified 2016 ATS is a super classy, gorgeous car; but the main reason I traveled five and a half hours to trade in my Corvette is because of the exceptional treatment I was given by Petar from the very first call. He was extremely professional, courteous, and attentive to my unique situation. I appreciate everything he did for me during the entire process; which was way easier than I had anticipated. He even called to make sure I had a safe trip back home to Rochester! Highly recommended and I will do business with North Bay again in the future! Thank you, Petar, for a smooth and friendly transaction!

    Does recommend this dealer
    North Bay Cadillac Buick GMC

    Cindy, thank you for the outstanding feedback and for traveling five and a half hours to see Petar. We are sincerely pleased to know that his efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Feel free to visit us if you have any further needs. Best, Anthony Ciuffo , General Manager , North Bay Cadillac Buick GMC


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  • Outstanding Salesmen!
    April 26, 2017

    We recently purchased a 2014 CTS Coupe from Chris, Petar and Frank. They worked with us on the price and couldn't be more helpful. Felt no pressu...

    North Bay Cadillac Buick GMC

    Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that Chris, Petar and F...


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    We recently purchased a 2014 CTS Coupe from Chris, Petar and Frank. They worked with us on the price and couldn't be more helpful. Felt no pressure thanks to the laid back and friendly atmosphere. Frank even delivered the car to our house in New Jersey! He explained the vehicle options in great detail. We would definitely buy another car from this group and would refer them to others. All around great guys! Anthony and Terry Patriaco

    Does recommend this dealer
    North Bay Cadillac Buick GMC

    Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that Chris, Petar and Frank were able to show you what we strive to deliver. We hope you enjoy your 2014 CTS Coupe and please let us know when we may help you again! Best, Anthony Ciuffo , General Manager , North Bay Cadillac Buick GMC


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  • To Me My 2016 ATS: Outstanding Service and Customer Care
    April 25, 2017

    Chris, Petar, Frankie and John. The gentleman are exemplary in customer service. They even called me the day after I took delivery of my certifi...

    North Bay Cadillac Buick GMC

    Congratulations on your 2016 ATS! We couldn't be happier that you enjoyed your experience here at our dealership and that our staff was there to p...


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    Chris, Petar, Frankie and John. The gentleman are exemplary in customer service. They even called me the day after I took delivery of my certified 2016 ATS and wanted to know if all was ok.

    Does recommend this dealer
    North Bay Cadillac Buick GMC

    Congratulations on your 2016 ATS! We couldn't be happier that you enjoyed your experience here at our dealership and that our staff was there to provide you with such exceptional service. Don't hesitate to reach out if you have other automotive needs. Best, Anthony Ciuffo , General Manager , North Bay Cadillac Buick GMC


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  • My experience at north bay Cadillac
    April 20, 2017

    I am very happy with my experience with petar Scott frank and the team at north bay l would highly recommend there service for honest salesmanship...

    North Bay Cadillac Buick GMC

    Anthony, thank you and congratulations on your CTS! We take pride in our customer service and do whatever we can to have our customers leave happy...


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    I am very happy with my experience with petar Scott frank and the team at north bay l would highly recommend there service for honest salesmanship ps love the cts

    Does recommend this dealer
    North Bay Cadillac Buick GMC

    Anthony, thank you and congratulations on your CTS! We take pride in our customer service and do whatever we can to have our customers leave happy. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Anthony Ciuffo , General Manager , North Bay Cadillac Buick GMC


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  • Great service

    Excellent service.. great crew.. convenience facility.. Evrything perfect.. I never seen before like this dealer... very good I want to tell my f...

    Dealer Response

    Thank you for sharing your experience with us, Min! We are pleased to hear that you are satisfied with the service you received from our staff, as...


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    Excellent service.. great crew.. convenience facility.. Evrything perfect.. I never seen before like this dealer... very good I want to tell my family and friends. When you want to buy or lease cadillac only north bay cadillac..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us, Min! We are pleased to hear that you are satisfied with the service you received from our staff, as well as our facilities. If there is anything more that we can do please come back and see us again. Best, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC


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  • Great service

    The people and the service area has made this a very nice experience But I don't like writing essays Thank You

    Dealer Response

    Thank you so much for the kind words, Peter! I am glad to know that you were pleased with your visit. Please come back and see us if you need anyt...


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    The people and the service area has made this a very nice experience But I don't like writing essays Thank You

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for the kind words, Peter! I am glad to know that you were pleased with your visit. Please come back and see us if you need anything else, be it service or sales. Best, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC


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  • great showroom, sales person,Bill, was well inform

    Staff was wonderful and helpful , especially, my salesperson, Bill. Showroom was bright and clean. Process went quickly and no problems to report

    Dealer Response

    Thank you for the glowing review, John! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was...


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    Staff was wonderful and helpful , especially, my salesperson, Bill. Showroom was bright and clean. Process went quickly and no problems to report

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the glowing review, John! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received from Bill and our staff. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC


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  • Verano Victory!
    April 11, 2017

    Petaar Ardeljan and Frank Vellucci are prime examples of customer service. My prior Vehicle was totaled in a accident and from the moment I walke...

    North Bay Cadillac Buick GMC

    Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle pu...


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    Petaar Ardeljan and Frank Vellucci are prime examples of customer service. My prior Vehicle was totaled in a accident and from the moment I walked in their dealership they worked with me on the budget I presented to them, and the time I needed for my insurance and prior finance company to settle. I never felt pressured or rushed to run my credit.. honestly thats a major reason why I came back and sealed the deal.

    Does recommend this dealer
    North Bay Cadillac Buick GMC

    Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Petar and Frank was so positive. We always do our best to make sure all of our customers leave our dealership completely satisfied and I'm glad this was the case for you. We look forward to seeing you again. Best regards, Anthony Ciuffo , General Manager , North Bay Cadillac Buick GMC


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  • Great service

    The facility is extremely clean and comfy. The staff are help, courteous and eager to assist. They were able to get us a loaner vehicle large enou...

    Dealer Response

    Thank you for the kind words, Yorel! We are committed to providing top quality service and we're ecstatic to hear that your experience reflected t...


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    The facility is extremely clean and comfy. The staff are help, courteous and eager to assist. They were able to get us a loaner vehicle large enough for accommodate a family of 5 w/out any problems. Both experiences at this service center were top notch. I highly recommend North Bay Dealership and Service Center

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the kind words, Yorel! We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At North Bay Cadillac Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC


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