Bay Chevrolet, Inc.

Reviews

4.0 out of 5 4.0
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    August 21, 2018

    Went in for an oil change. That went well in and out in no time. The only problem I had was I bought a pair of wiper blades at Bay Chevrolet. I paid $52... for the blades and they wanted to charge me $48 to install them. I couldn't believe it. I will take my business elsewhere.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 9, 2018

    I drive 53 miles to Bay Chevorlet dealership to get my Eqinox serviced because I feel I’m well taken care of both vehicle and myself personally.... They worked with me in getting all the discounts offered by Chevy. The service department is very clean and the personnel that work there are courteous.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2018

    I was very satisfied from beginning to finish. My salesman, Gene Dillard was exceptional! He worked hard at getting the deal done. The others I came in... contact with during the buying experience were helpful as well. I was given a tutorial of the onstar operational system and the functions of my vehicle by another individual (I forgot his name!) But he was very thorough and informative! The finance manager was very professional and got us in and out with the signing process. Overall, I am extremely satisfied with my buying experience at Bay Chevrolet!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2018

    Bay Chevrolet is the best. We always get excellent service. We had car maintenance. We buy all our cars from Bay Chevrolet.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 16, 2017

    I have used Bay Chevrolet service department for approximately ten years. I have always been treated professionally and all of my questions have always... been addressed and answered. The dealership has never sold me anything I did not need even when I thought I did! I leave my car with them knowing they are going to take good care of it.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 3, 2017

    My wife took our car to BAY Chevrolet after a vehicle accident. Car dropped on on 3/13/2017. Needed passenger fender repaired, new passenger door attached... and those affected painted and blended. Where to begin...through many two times, and three times a week vehicle checks, we have now had the car taken elsewhere today 05/03/2017. "So my wife had asked them was it as good as it would get"...this was on a WED. She stated "would come in the following MONDAY to check work once again on vehicle and if not satisfactory again was pulling our car" from Bay Chevrolet in Mobile, Al...this gave them an additional three days to tightened it up and do it right. The manager in the collision shop called her back after speaking to her manager and wait for it..left a voicemail.. "Mrs Scull this is (employee name) I spoke to my manager and she said its as good as its going to get come get your car." DON"T USE THIS BODY SHOP. Do better to purchase your own how to fix your wrecked vehicle book

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    November 25, 2015

    We have worked hard at improving our credit. It took 24 hoirs for us to hear anything even though i called to check on things. Finally i recieved a tex... message basically denying our application. Asking for a huge down payment. I understand if there is nothin to do... Fine but at least have the decency to call and not text. I will be putting this review anywhere i can. They are unprofessional and cold!!!! I have the texts saved for anyone who wants proof!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 26, 2015

    We are so happy with our 2015 Malibu it's everything we wanted in a new car and more! The salesman Jordan Smith at Bay Chevrolet was so helpful and knew... every answer to all our questions about all the cars we looked at and went above and beyond to make sure that we got the best car and deal for our budget. He was very friendly as were everyone else at the dealership, we felt very comfortable and never pressured with our car buying experience at Bay Chevrolet . We will be back in the furture for any of our car needs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2014

    I bought my very first brand new car from Bay Chevrolet. The buying process was great-no pressure no hassle. I can be a car salesman worst nightmare but... at Bay, there was no need for that. The whole process was smooth and I had a great time buying my car. I always have my service done at Bay. The Service Writers are very professional and courteous. They let you know when you need a service via email and any safety/service recalls are handled as quickly as possible. They are very forthcoming with information and I have never been surprised when I went to pay. When I decided to upgrade to a bigger vehicle, I had the same wonderful buying experience. I would recommend Bay Chevrolet to anyone in the market for a new or used vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    December 13, 2012

    Very helpful and cooperative. Took my information on what I was looking for and promised to call me if they get one.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?