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The sales staff cannot be trusted. They'll accept an offer on a vehicle and then sell it to another customer out from under you. They advertise a... price of $6999 but then when you sit down at the desk they hit you with their service agreement/warranty that ups the price to $8693. When the "warranty is refused and you don't want to use "their" financing, they find a sucker who's willing to sign on and sell it out from underneath you. This is a place where the sales managers word and a handshake means nothing.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (417) 288-4409 to discuss your concerns, as your satisfaction is of utmost importance to us.
The showroom was a little warm when we went in to search for the right car for us but they quickly turned on the air to make us all comfortable! Shaun... was so patient and helpful during the process. He covered all the features of the car and made sure we knew everything about it! Shaun asked us what features and color we wanted on the XT5 and entered them into the data base and had us the perfect car in minutes. When Jody entered the process, he quickly adopted me as “Mom”! They were very fair and open to my wishes! They definitely gave us a NO Pressure experience. This was the best car buying experience I have ever had. Thank you “Sons”
Our staff is committed to providing each of our clients with the best automotive experience! We are glad you enjoyed working with Shaun and our team. ...If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I bought my first car here and was very pleased with the excellent service! Alex was very helpful and patient through the whole process. I would definitely... recommend this dealership to anyone looking for great cars from great people!
Good service. Clean waiting room. Friendly folks. Always helpful. Would recommend to anyone
Herschel, it's our commitment to ensure quality customer care by providing comfortable facilities as well as friendly and professional service to our ...guests. We appreciate your recommendation, and we look forward to your next visit!
Great experience for oil change. Everyone was super nice and helpful.
Linda, we're glad to hear we delivered such a great oil change experience. If there's anything further we can do for you, we are happy to help!
Ask for Alex when you go in! We found a great BMW at this dealership, priced way under blue book. We did the whole car deal over the phone and drove 300... miles round trip- it was worth every mile- thanks for the great pricing and great service Alex!
Great experience, walked in told them what I was looking for and what features, took me right to what I wanted, worked great with me on Financing work... great with me on trades and pricing, over all WELL done job in my book Alexader Johnson Sales Rep was really impressive on Knowledge and customer service. Thank you
The friendly service of staff and Mr Stuart,he answer my questions and was not pushy,and did a great job of help me and my wife to sell us the right vehicle.Thank... You..
Very professional people! We were Stewart's first sale here. He was very helpful in explaining on the features of my 2014 GMC Terrain. I would recommend... visiting this Dealership when looking for new or used. We are very pleased with our experience! Thanks Stewart!
Very friendly and professional Went above and beyond to get me exactly what I wanted. Thanks Alex.!!!!!!