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Wallace Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My best car buying experience!!!

Wallace Cadillac of Stuart provided the best experience when it came to buying a new vehicle, Graig Johnson was very professional, courteous and patience through out the process while my wife and I figured out the characteristic of the vehicle we wanted; and he was goal oriented to have it delivered to his dealer once he found it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

Everything was excellent Service was prompt, service adviser was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Consumer - Owner

Service, service advisor, Marshall Chaffee and all of the staff I have been associated with at Wallace have been very professional and courteous .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wallace Cadillac rocks! Great service!

Mike is great, Marshall too! The facility is clean and the service impeccable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

Always excellent service. I am always greeted by name and the car reviewed very quickly after arrival. The work done is clean and handled expertly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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r e karaffa

great service team, clean facilities, and easily accessable for my needs! Love having the Wallace team service my vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Leased CTS subscriber

Its always a favorable experience to bring in my car for service. The Service Advisor, Marshall, does a truly exceptional job to make sure things go as planned. I have recommended Wallace Cadillac to close friends and tell them of the fine, attentive service I receive. Jack Penachio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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service on XTS Cadillac

Was just a normal service on our Cadillac XTS; waited in the waiting room; didn't take too long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchase 2016 SRX

The salesman Grieg Johnson was an excellent salesman, actually selling two people at the same time. This caused a long sales time from the time I entered the dealership to the time I left. Ted your finance man did an excellent job. All business, and very likeable. As yet I need a course in symbols and what they do. The difference between what stays, what I buy extra and what is available. This is all very confusing.. I'll be calling for an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Leased a 2016 SRX

Once we got our original sales person back everything went smoothly & at the end of the day overall was good, just wish the payments were lower.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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