Apple Chevrolet of Red Lion

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
350 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 12, 2020

    I would give this dealership a negative amount of stars! Last October my wife and I bought a 2013 Chevy equinox. After A few days of ownership, the vehicle... started to give us trouble and we took it back to the dealership. Thankfully it came with a 30 day warranty and the dealership fix us up. The parts for this repair would have been $1300. All was well and we were happy. Roughly 6 months later the car is doing the exact same thing. I go into the dealership to ask if the part would be under warranty. I understand that the car is not under warranty but the part for such an expensive fix normally would be under warranty. Turns out the part is under warranty if I paid for it previously. Because the part was paid for be the car warranty, the parts warranty will not be honored. Basically this dealership wants to fix your car under warranty with bad parts and then when the warranty runs out have you pay for new parts that technically have a warranty but won’t be homered because of the part was “paid for” last time. That’s a scam! Stay away from this dealer!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 26, 2019

    Found an amazing 2020 Trax and got a great trade in with the help of Michael. Thank you for all your help and amazing advice.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • December 5, 2017

    Had a great experience at Apple Chevrolet of Red Lion. Tom D. was a great help when buying my used vehicle, would recommend them to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Dave for writing a review for our dealership we really appreciate it. Tom is a great sales person, we are glad that he was able to give you ...a great experience. Thank you for choosing us. If you need anything please let us know.

  • 1.0 out of 5
    June 12, 2019

    I took my vehicle in to have an oil change and have it cleaned. When I went to pick the vehicle up it had never been cleaned. Brought the vehicle back... another day to have it cleaned and it looked like my two-year-old vacuumed it after paying $45. Supposed to take it back for the third time, and still waiting to see if they’re going to refund me any money At the same time this is happening they had my other vehicle in for a simple oil change and tire rotation. When I got the vehicle back there was a service to monitor light one for the tire. I went back in and spoke with Kevin About the concern. He told me to drive the car and hopefully the code would go away? I don’t know a lot about cars but I know when there is a code there is something wrong. I explain that to him so he had someone look at it and I think they just cleared the code without looking at the problem. A day later the code reappeared while I was driving so I called in again and explain this to Kevin. He told me to bring the car back in and they would have a look at it again. After looking at it he told me it was a sensor that I would have to pay for to get fixed, keep in mind this was not broke when I brought it in. After arguing with me I finally told him to talk to the service manager because they need to cover what they broke. I am guessing the service manager agreed with me because they ended up covering the fix. So for a simple oil change on my one vehicle and a simple oil change and vacuum on my other I have been to the dealership five different days with issues. Once these are resolved I will not go back. Save yourself the anguish

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, Thank you for your feedback. We are sorry to hear about your experience at our dealership. We take these reviews seriously and will reach ou...t to you. We value your business and your feedback. We look forward to speaking with you soon.

  • 1.0 out of 5
    May 9, 2019

    I had my car there a few times, the air conditioning wasn't working properly. And it's still not working. They were rude towards me, I'll never buy another... car from them.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Thomas, Thank you for your feedback. We are sorry to hear about your experience at our dealership. We take these reviews seriously and will re...ach out to you. We value your business and your feedback. We look forward to speaking with you soon.

  • 1.0 out of 5
    September 21, 2018

    Price displayed was not the price of the vehicle. Lied to from the start msrp showed plow was part of deal....but told $10,000 dollar more. Why then show... the plow? https://www.cars.com/vehicledetail/detail/735587053/overview/

    4.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    HI, Gerry, we are very sorry to hear that you were not happy with your experience with us. Our customers are very important to us and we would never i...ntentionally miss lead them in any way. We would like to talk to you to hear more about what happened. If you could please call Steve at 717-244-4036. Thank you for sharing with us and we look forward to hearing from you.

  • 5.0 out of 5
    September 12, 2018

    My experience with Kim and the staff at Red Lion Chevrolet was absolutely the best I've ever had when purchasing a vehicle in a long time. I had no intentions... of even going to a dealership but after a battle with repairs on my used car it was looking like a new (used) vehicle was my only option. I went to Red Lion Chevrolet because it was the closest dealership to my house and was greeted by kim. With only a broken down Pontiac as down payment and not much financial wiggle room Kim worked her magic and got me in a 2016 Malibu, when I had intentions to buy the cheapest car they could get me. Me and my family are extremely happy to be sitting in a beautiful new (to us, anyways) car, and to be in a reliable safe vehicle that we can rely on for years to come.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Alex, we are so happy to hear that Kim was able to take such great care of you and made sure you got a safe reliable vehicle. Thank you again for choo...sing us. If you need anything please let us know.

  • 5.0 out of 5
    September 4, 2018

    Mike Lowery was a excellent salesman worked with me thru some obstacles that we had to go thru . I had some issues with vehicle Mike and service took care... of everything promptly will go back in future if I decide to purchase another vehicle. Excellent service all around.Thanks Apple Chevrolet in Red Lion Pa

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tomy, thank you so much for that wonderful review for Mike and the dealership. We are very lucky to have him on our team and we are glad he was able t...o take such great care of you. Thank you again for choosing us. If you need anything please let us know.

  • 5.0 out of 5
    August 16, 2018

    Just purchased a 2018 hot RS black camaro CPO like new for a great price, kim was my salesperson and steve her manager, very professional dealership,... would definitely recommend , they make the deals. jerry

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jerry, thank you so much for the wonderful review for Kim and the Dealership. We are so happy to hear that Kim and Steve were able to give you the cus...tomer service that you deserve and made sure that you had a great buying experience. Thank you again for choosing us. If you need anything please let us know. Sincerely your Apple Chevrolet of Red Lion Family

  • 5.0 out of 5
    August 15, 2018

    Hong was absolutely amazing to work with! He and the finance team worked to find me the perfect vehicle and the perfect loan. I Would definitely recommend... this dealership!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jess, thank you for the wonderful review for Hong and the dealership. He is a wonderful person and he really enjoys helping his customers find the veh...icle they are looking for. It is great to hear that he was able to make your experience so enjoyable. Thank you again for choosing us. If you need anything please let us know. Sincerely your Apple Chevrolet Of Red Lion Family

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