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Chevrolet GMC of Fairbanks

(752 reviews)
Visit Chevrolet GMC of Fairbanks
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–6:00pm Closed
2020 state dealer award
View 9 awards
2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award
2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (877) 839-5049 (877) 839-5049
Used (877) 839-5426 (877) 839-5426
Service (877) 843-2615 (877) 843-2615

Inventory

See all 486 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
At Chevrolet GMC Of Fairbanks, located off AK-3/Robert Mitchell Expressway in Fairbanks, Alaska, you'll find a great selection of new and used cars, trucks and SUVs to buy or lease. Whether you're researching for used, certified pre-owned, or new vehicles, we'll help you choose a car that fits your budget from our vast inventory. Visit us today or browse vehicles online and see why our customers travel from nearby North Pole and Fort Wainwright to shop our new and used cars. Our hospitable environment welcomes drivers of all walks of life, and our sales department is here to help you seven days a week.

Service center

Phone number (877) 843-2615

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(752 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevrolet GMC of Fairbanks from DealerRater.

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I work with Ginger and MIchael in express service

I work with Ginger and MIchael in express service regularly. My vehicle is older, and has needed a fair amount of work to deal with various issues. I wish that my vehicle was lower maintenance, but trucks live hard lives up here. Giner and Michael are always effective, efficient and cheerful in their roles.

I work with Ginger and MIchael in express service

I work with Ginger and MIchael in express service regularly. My vehicle is older, and has needed a fair amount of work to deal with various issues. I wish that my vehicle was lower maintenance, but trucks live hard lives up here. Giner and Michael are always effective, efficient and cheerful in their roles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Great & friendly people that will give you pristine

Great & friendly people that will give you pristine customer service and their upmost respect and more.

Great & friendly people that will give you pristine

Great & friendly people that will give you pristine customer service and their upmost respect and more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I needed a new car and they got me a great deal on a GMC

I needed a new car and they got me a great deal on a GMC Terrain. I was in and out in 2hrs, and was able to pick up the car the next day after it was winterized. Everything was ready for me at noon, I can say I'm referring my family and friends to GMC of Fairbanks.

I needed a new car and they got me a great deal on a GMC

I needed a new car and they got me a great deal on a GMC Terrain. I was in and out in 2hrs, and was able to pick up the car the next day after it was winterized. Everything was ready for me at noon, I can say I'm referring my family and friends to GMC of Fairbanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ed was/is amazing.

Ed was/is amazing. I told him what I was looking for and, once again he produced. Even though I had my own financing, everything went smooth. I would 100% recommend Ed to anyone looking to purchase a vehicle.

Ed was/is amazing.

Ed was/is amazing. I told him what I was looking for and, once again he produced. Even though I had my own financing, everything went smooth. I would 100% recommend Ed to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Lithia Fairbanks is always responsive and treats us like

Lithia Fairbanks is always responsive and treats us like a “friend”. Shana is an outstanding employee!

Lithia Fairbanks is always responsive and treats us like

Lithia Fairbanks is always responsive and treats us like a “friend”. Shana is an outstanding employee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Isaac was super informative, patient and went above and

Isaac was super informative, patient and went above and beyond to help me get the right truck for my family and I! Super thankful for his help

Isaac was super informative, patient and went above and

Isaac was super informative, patient and went above and beyond to help me get the right truck for my family and I! Super thankful for his help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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During the car buying process from information

During the car buying process from information collection, financing and follow up care, the Fairbanks Lithia sales and service people are wonderful. Service technicians perform great work. Service writers communicate clearly and provide options I take my Ford Truck to the Chevy dealership for repairs because Lithia can service/repair my truck within 2 weeks or less compared to the local Ford dealership.

During the car buying process from information

During the car buying process from information collection, financing and follow up care, the Fairbanks Lithia sales and service people are wonderful. Service technicians perform great work. Service writers communicate clearly and provide options I take my Ford Truck to the Chevy dealership for repairs because Lithia can service/repair my truck within 2 weeks or less compared to the local Ford dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We purchased a 2020 Chevy 1500 when we got here around

We purchased a 2020 Chevy 1500 when we got here around Nov 1, 2023. Not even 5,000 miles later a lifter goes out on it. When the truck was sold to us it was already past dealer warranty to cover this. So we are stuck paying this repair out of our pocket with no concern what so ever from the dealership, I can not even get any one to answer the phone to talk to there. I have always trusted Chevy, but not any more with this financial hole they have put me in. Thank Chevy

We purchased a 2020 Chevy 1500 when we got here around

We purchased a 2020 Chevy 1500 when we got here around Nov 1, 2023. Not even 5,000 miles later a lifter goes out on it. When the truck was sold to us it was already past dealer warranty to cover this. So we are stuck paying this repair out of our pocket with no concern what so ever from the dealership, I can not even get any one to answer the phone to talk to there. I have always trusted Chevy, but not any more with this financial hole they have put me in. Thank Chevy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
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Over the years I've gone to multiple dealerships here in

Over the years I've gone to multiple dealerships here in Fairbanks, however I find myself continuously coming back to Lithia. The customer service is genuine and they show that they care for their customers! I needed to trade in my vehicle with the understanding that I would be upside down and probably had to get a much older vehicle. Instead they were able to put me not only in a newer vehicle but they gave me full warranty, plus gap insurance more than I had ever expected to get. Between the service team and the finance team there's no wonder why I keep coming back to Lithia, they have the biggest hearts and they know how to work those numbers to get you in or out of a wonderful vehicle!

Over the years I've gone to multiple dealerships here in

Over the years I've gone to multiple dealerships here in Fairbanks, however I find myself continuously coming back to Lithia. The customer service is genuine and they show that they care for their customers! I needed to trade in my vehicle with the understanding that I would be upside down and probably had to get a much older vehicle. Instead they were able to put me not only in a newer vehicle but they gave me full warranty, plus gap insurance more than I had ever expected to get. Between the service team and the finance team there's no wonder why I keep coming back to Lithia, they have the biggest hearts and they know how to work those numbers to get you in or out of a wonderful vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What and awesome experience with Jeff Hull, needing your

What and awesome experience with Jeff Hull, needing your new ride come check them out

What and awesome experience with Jeff Hull, needing your

What and awesome experience with Jeff Hull, needing your new ride come check them out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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