Reviews
I work with Ginger and MIchael in express service
I work with Ginger and MIchael in express service regularly. My vehicle is older, and has needed a fair amount of work to deal with various issues. I wish that my vehicle was lower maintenance, but trucks live hard lives up here. Giner and Michael are always effective, efficient and cheerful in their roles.
I work with Ginger and MIchael in express service
I work with Ginger and MIchael in express service regularly. My vehicle is older, and has needed a fair amount of work to deal with various issues. I wish that my vehicle was lower maintenance, but trucks live hard lives up here. Giner and Michael are always effective, efficient and cheerful in their roles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great & friendly people that will give you pristine
Great & friendly people that will give you pristine customer service and their upmost respect and more.
Great & friendly people that will give you pristine
Great & friendly people that will give you pristine customer service and their upmost respect and more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I needed a new car and they got me a great deal on a GMC
I needed a new car and they got me a great deal on a GMC Terrain. I was in and out in 2hrs, and was able to pick up the car the next day after it was winterized. Everything was ready for me at noon, I can say I'm referring my family and friends to GMC of Fairbanks.
I needed a new car and they got me a great deal on a GMC
I needed a new car and they got me a great deal on a GMC Terrain. I was in and out in 2hrs, and was able to pick up the car the next day after it was winterized. Everything was ready for me at noon, I can say I'm referring my family and friends to GMC of Fairbanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ed was/is amazing.
Ed was/is amazing. I told him what I was looking for and, once again he produced. Even though I had my own financing, everything went smooth. I would 100% recommend Ed to anyone looking to purchase a vehicle.
Ed was/is amazing.
Ed was/is amazing. I told him what I was looking for and, once again he produced. Even though I had my own financing, everything went smooth. I would 100% recommend Ed to anyone looking to purchase a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lithia Fairbanks is always responsive and treats us like
Lithia Fairbanks is always responsive and treats us like a “friend”. Shana is an outstanding employee!
Lithia Fairbanks is always responsive and treats us like
Lithia Fairbanks is always responsive and treats us like a “friend”. Shana is an outstanding employee!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Isaac was super informative, patient and went above and
Isaac was super informative, patient and went above and beyond to help me get the right truck for my family and I! Super thankful for his help
Isaac was super informative, patient and went above and
Isaac was super informative, patient and went above and beyond to help me get the right truck for my family and I! Super thankful for his help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
During the car buying process from information
During the car buying process from information collection, financing and follow up care, the Fairbanks Lithia sales and service people are wonderful. Service technicians perform great work. Service writers communicate clearly and provide options I take my Ford Truck to the Chevy dealership for repairs because Lithia can service/repair my truck within 2 weeks or less compared to the local Ford dealership.
During the car buying process from information
During the car buying process from information collection, financing and follow up care, the Fairbanks Lithia sales and service people are wonderful. Service technicians perform great work. Service writers communicate clearly and provide options I take my Ford Truck to the Chevy dealership for repairs because Lithia can service/repair my truck within 2 weeks or less compared to the local Ford dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We purchased a 2020 Chevy 1500 when we got here around
We purchased a 2020 Chevy 1500 when we got here around Nov 1, 2023. Not even 5,000 miles later a lifter goes out on it. When the truck was sold to us it was already past dealer warranty to cover this. So we are stuck paying this repair out of our pocket with no concern what so ever from the dealership, I can not even get any one to answer the phone to talk to there. I have always trusted Chevy, but not any more with this financial hole they have put me in. Thank Chevy
We purchased a 2020 Chevy 1500 when we got here around
We purchased a 2020 Chevy 1500 when we got here around Nov 1, 2023. Not even 5,000 miles later a lifter goes out on it. When the truck was sold to us it was already past dealer warranty to cover this. So we are stuck paying this repair out of our pocket with no concern what so ever from the dealership, I can not even get any one to answer the phone to talk to there. I have always trusted Chevy, but not any more with this financial hole they have put me in. Thank Chevy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
Over the years I've gone to multiple dealerships here in
Over the years I've gone to multiple dealerships here in Fairbanks, however I find myself continuously coming back to Lithia. The customer service is genuine and they show that they care for their customers! I needed to trade in my vehicle with the understanding that I would be upside down and probably had to get a much older vehicle. Instead they were able to put me not only in a newer vehicle but they gave me full warranty, plus gap insurance more than I had ever expected to get. Between the service team and the finance team there's no wonder why I keep coming back to Lithia, they have the biggest hearts and they know how to work those numbers to get you in or out of a wonderful vehicle!
Over the years I've gone to multiple dealerships here in
Over the years I've gone to multiple dealerships here in Fairbanks, however I find myself continuously coming back to Lithia. The customer service is genuine and they show that they care for their customers! I needed to trade in my vehicle with the understanding that I would be upside down and probably had to get a much older vehicle. Instead they were able to put me not only in a newer vehicle but they gave me full warranty, plus gap insurance more than I had ever expected to get. Between the service team and the finance team there's no wonder why I keep coming back to Lithia, they have the biggest hearts and they know how to work those numbers to get you in or out of a wonderful vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What and awesome experience with Jeff Hull, needing your
What and awesome experience with Jeff Hull, needing your new ride come check them out
What and awesome experience with Jeff Hull, needing your
What and awesome experience with Jeff Hull, needing your new ride come check them out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car