Courtesy Auto & Truck Center, Inc.

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Reviews

Average Ratings

5.0
Average based on 25 reviews
  • Courtesy ford dealership

    Last week my wife and I purchased a new f-150 to replace our 2010 f-150. It took us several months to decide on what upgrades we would like and t...

    Dealer Response

    We're glad to hear that we were able to get you into a great vehicle, Kenneth! Safe travels!


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    Last week my wife and I purchased a new f-150 to replace our 2010 f-150. It took us several months to decide on what upgrades we would like and the size engine, gear ratio that would meet our needs. We occasionally pull a 28ft camper, we also plow a large driveway for ourselves and our son. the unit we choose was 5.0L , 3.55 lock axle, lariat. We have not had a chance to hook up the camper or plow, but we took a little road trip this weekend and was pleasantly surprised when our mileage was between 18 and 19.5 . We paid a little more than an other dealership quote, but we came back to courtesy ford because of the service.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We're glad to hear that we were able to get you into a great vehicle, Kenneth! Safe travels!


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  • Shop here.

    I wasn't actually able to make a purchase here. However, Tyler was absolutely courteous and professional during my interactions. Extremely promp...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Tommy. We try to provide all of our guests w...


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    I wasn't actually able to make a purchase here. However, Tyler was absolutely courteous and professional during my interactions. Extremely prompt and understanding. Answered every question I had immediately and fully. I'm actually sad I couldn't find a vehicle to buy from them.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Tommy. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, Tommy!


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  • Great Service

    I had my new F150 serviced this week at Courtesy Auto and the staff was great. I had a few questions about different features of the pickup and th...


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    I had my new F150 serviced this week at Courtesy Auto and the staff was great. I had a few questions about different features of the pickup and the staff was very helpful in answering all of my questions. Thanks to all of the staff at Courtesy Ford!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service and clean facalicty

    The guys and gals are always so friendly and make you feel very comfortable while you wait to get serviced.


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    The guys and gals are always so friendly and make you feel very comfortable while you wait to get serviced.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful understanding customer service

    I was very apprehensive about buying a "new" used car! And I had a trade-in that I needed to trade down and was kind of afraid to ask. Tyler put...

    Dealer Response

    Thank you for your positive review, Rose. We always strive to provide excellent service with a professional and caring staff here at our location....


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    I was very apprehensive about buying a "new" used car! And I had a trade-in that I needed to trade down and was kind of afraid to ask. Tyler put me at ease immediately! I had originally picked out an older used car online but he recommended me a better car with less mileage and it turned out to be a better value for me. I settled for a Certified Used Ford Fiesta. The trade in value was reasonable enough for me to be able to afford lower payments. The staff was very helpful. I especially was impressed with Tyler showing me the entire shop and introducing me to the rest of the service department, so that when I go there to get oil changes I won't be a stranger! I was in and out of there in a little over one hour! I didn't have to spend my entire day waiting and worrying. Some people told me not to go to Courtesy Ford in Thorp but I am glad I followed my gut instinct and went there. I was very impressed with the help I received and the fact that I was treated like a real customer, not just a dumb woman. Especially from Tyler who was so very helpful, kind and understanding. So glad I went local!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for your positive review, Rose. We always strive to provide excellent service with a professional and caring staff here at our location. If you need more help, our team is available to talk -- safe travels!


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  • Great service

    small town friendly, no pressure sales. Great staff to work with from start to finish.


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    small town friendly, no pressure sales. Great staff to work with from start to finish.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Commendable experience

    I actually was only taking my car in for an oil change. We just happened to see a Ford Ranger on the lot, which is like finding a four leaf clover...

    Dealer Response

    Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything.


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    I actually was only taking my car in for an oil change. We just happened to see a Ford Ranger on the lot, which is like finding a four leaf clover,rare. The previous owner kept it in very good shape. The window sticker showed all of the things Coutesy Auto checked on prior to sale. Up front and honest. This is our second vehicle we have bought from Courtesy Auto. We have always been treated fairly. The staff there are very friendly. We will continue to take our business there. Thanks Courtesy Auto.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything.


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  • Great Service

    It all went well, they did a great job and did it in a convenient time!

    Dealer Response

    We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. We appre...


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    It all went well, they did a great job and did it in a convenient time!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. We appreciate your review of our team, and the staff here at Courtesy Auto and Truck Center look forward to further serving you in the future!


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  • Courtesy Truck and Auto

    I bought a 2016 Fusion for my wife for her birthday. Austin and Heather did an excellent job getting everything ready very quickly and at a price ...

    Dealer Response

    Thank you for your kind words and review, Cory. Again, we appreciate your recommendation of Courtesy Auto and Truck Center and we hope to be of se...


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    I bought a 2016 Fusion for my wife for her birthday. Austin and Heather did an excellent job getting everything ready very quickly and at a price that worked for me. This is the third purchase from Courtesy for us in the last 5 years and they always come through for our needs. The welcoming, friendly service and family atmosphere at Courtesy will keep us coming back. Thank you all for making our vehicle needs a reality. Cory Drost

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and review, Cory. Again, we appreciate your recommendation of Courtesy Auto and Truck Center and we hope to be of service again in the future.


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  • Great service

    The best,staff very helpful & freindly,went out of their way to help matchup a topper for the 2001 F150. I would buy from them again

    Dealer Response

    David, thank you for sharing your recent experience at Courtesy Auto & Truck Center. Don't hesitate to call us if you ever need anything. Be safe ...


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    The best,staff very helpful & freindly,went out of their way to help matchup a topper for the 2001 F150. I would buy from them again

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, thank you for sharing your recent experience at Courtesy Auto & Truck Center. Don't hesitate to call us if you ever need anything. Be safe on the road, and enjoy your new F150!


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