Ocean Crest Chevrolet Buick GMC Cadillac

3.5 out of 5 3.5
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM

Ocean Crest Chevrolet Buick GMC Cadillac Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2015

We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.

...



Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.

We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.

"Where you don't have to buy a Cadillac to be treated like a Cadillac customer."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.5 out of 5 3.5
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 19, 2019

    Great dealership. Always prompt, courteous and services done in a timely manner. Nice clean waiting area, where I can have a coffee and read a book while... waiting.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 20, 2019

    Enjoying our 2019 Chevy Truck, we were looking for an older model and purchased brand new, Chris the Owner and Jodie, Aubrey and Desiree were a great help,... From beginning to end everything went well, the experience was inviting and sincere. I will send all of my friends and family there and I will be getting our new truck serviced there, I met Misty the Service manager and she explained how easy it is for them to make me appointments and service my new truck, This is what small communities need, Great staff and very accommodating for me and my family. Robert Green Thank you for a great experience

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 11, 2015

    This is our third used car we have purchased from ocean crest and the staff goes above and beyond with no pressure browsing to let u have the fullest experience... with feeling like part of the family ... A special thank you to Nick Reinoso for going the extra mile running vehicles back n forth to my house when deciding and to Jim and Amber for helping me surprise my husband ... You are definitely a family business and make us feel like part of the family .... Also to the service department for getting my daughter in and out and enduring the safety of her and our grand babies the following day when her brakes were gone .... Much love n thumbs up to our Ocean Crest family I can't thank you enough !!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2019

    I appreciate being able to make a service appointment quickly. The service was completed on time and explained well. Additional service required was needed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2019

    Rear view camera has failed twice and Cadillac has resisted replacing the camera (or whatever is wrong) . Im on my third repair.

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charles, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you;... we are more than happy to help.

  • 1.0 out of 5
    February 10, 2019

    Grand potential for misreprentation and exaggeration regarding their 'checked-out used vehicles'. I purchased a 2002 Ford Focus SE in late January 2019... from this dealership. The auto was intended as a commute car, of 41 miles R/T 2× per week. Was informed that this auto had 165K and would should't be any problem. Purchased the auto after a brief short test drive and sales assurance from their service department all was in order. Unfortunately, I had not driven this vehicle more than 50 miles from the the dealership that the assurance was becoming undone. After a thorough diagnostic from a highly regarded auto repair, near me, it was determined that the vehicle was in need of approximately $1,700.00 of necessary repairs, most of which should have been resolved ato the dealership before acknowledgIing 'its' roadworthness.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear that you are not pleased with your vehicle purchase. The vehicle cleared the safety inspection that was completed. If you would l...ike to discuss your concerns further, please feel free to contact me at 503-861-3366.

  • 1.0 out of 5
    February 4, 2019

    I believe I was cheated and deliberately intimidated Tuesday, January 29, 2019vat the Ocean Crest Chevy Buick GMC Cadillac dealership in advance of presenting... me with a fraudulent bill.  I brought the car in for a scheduled appointment at 3 PM to determine why my high beams didn't work and signed an agreement for it.  My engine warning light came on steady on the drive there.  It was $115 minimum, and after I checked the oil and reattached the fuel cap, I reluctantly asked that the mechanic determine why the check engine light was illuminated steadily.  It took thirty minutes to take the car to the service bay.  The car was brought back fifteen minutes before closing, but someone had obviously spent time washing it.  So it had been away from me for a total of one hour and fifteen minutes.  I was given no status updates during that entire period.   Right after it was first taken away, I walked around to but not into the service bay to inquire if the light was still on when it was driven in.  Afterward, I walked around the entire building, looked at a few cars on the lot, stretched and then sat down reading Motor Trend magazine in the customer lounge.  I looked up when someone called my name.  It was the Warrenton police.  I spoke to one officer and, as always happens, one stood just behind my shoulder.  They were there because staff summoned them believing I was intoxicated.  I immediately asked for a breathalyzer test, and being refused that, a field sobriety test.  No, I hadn't been drinking, and I told them so.  They were both satisfied that I didn't smell like alcohol, wouldn't disclose which employee called them and departed. Warrenton Police Incident Report #2019-0686 Officer Mossman "Possible intoxicated male.  Dealership employee concerned about him driving safely.  Vehicle Silver 2007 Saturn Ion.  All parties contacted.  Subject not impaired"   I went upstairs to talk to the owner of the dealership and waited some time for him to come out of his meeting with the general manager and others.  About this time my car was brought around washed, but the driver told me nothing about its condition.  I told the owner everything.  I had been there nearly two hours, hadn't caused a scene and was reading quietly when I was confronted.  I told him I was definitely appalled and was worried about what the bill would be.   We went down to the service department together.  The bill was $220, the technician servicing the vehicle wasn't there, but we got some assistance from the chief technician who viewed the bill.  Supposedly, additional diagnostic tests are required, including a compression test and possibly a fuel injector test.  Parts would be additional.  The owner provided a token discount of $30 dollars.  Since the police had already been summoned once, I was concerned that if I did not pay the bill, then the car would not be released to me and I would have been unable to get home.  When I drove off, I noticed for the first time that the high beams hadn't been fixed either.  I immediately went back to the dealership, but the owner had departed.  I wrote him a note asking him to call me to discuss the bill further the next day.  He failed to do so. I originally brought this vehicle there to lubricate a squeaky clutch and brake pedals right after I bought the car in November.  After agreeing to a half hour charge of $55, the chief technician informed me that they couldn't be lubricated.  The clutch pedal would be expensive to replace, but there was no brake pedal replacement.  I reluctantly paid the bill wondering why it would take him a half hour to make the determination that lubrication couldn't be successfully applied.  Sound familiar?  In retrospect, it was the same gouging, and I'd like to dispute that charge also. As it stands, there's no telling how high the next bill might be and whether this dealership wants to fix anything at all.  Do yourself a favor and take your business elsewhere.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    We have made a multitude of attempts to resolve this issue. We are not providing any further comments.

  • 1.0 out of 5
    October 16, 2018

    Would not honor warranty, didn’t even try to help with it Rude and unhelpful I recommend you find a better dealer who cares for ALL GM customers I have... been to other dealers and never had treatment like this. They do not deserve your business!!!

    1.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Unhappy From Canada, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciat...e the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (503) 994-0277 when you have an opportunity, and we will be more than happy to discuss your concern.

  • 5.0 out of 5
    September 30, 2018

    Thank you Ocean Crest for such a great car buying experience! We visited other dealerships in the state looking for our perfect car only to be confronted... with common tricks and schemes. The sales rep. at Ocean Crest (David) was very much on our side, patiently answering all of our questions and presented himself as a very straightforward, knowledgeable and honest person. The price Ocean Crest was asking for the vehicle we purchased was very fair and the sales manager was amazing and down to earth, going the extra mile to ensure all of our needs were met. We were really taken care of. The atmosphere, professionalism, kindness and quality of service made us feel like Ocean Crest was buying our car with us. Without a doubt we will buy our next car from Ocean Crest and highly recommend anyone to buying their next car from Ocean Crest also.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 7, 2015

    Ocean Crest Chevrolet made the car buying process easy and fun. I enjoyed working with the sales team through the entire process. I recommend anyone reading... this to come down and give those guys a try. I know the next time I have to purchase a new car I will comeback to Ocean Crest!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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