Greiner Motor Company of Douglas

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6 lifetime reviews.

  • Best Service Great Price Could not ask for more.

    After looking at vehicles all over the net I found one on Greiner motors website in Douglas Wyoming. I sent an Inquiry and had a call back within ...


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    After looking at vehicles all over the net I found one on Greiner motors website in Douglas Wyoming. I sent an Inquiry and had a call back within 2 hours. They beat every price I found within a reasonable distance of our home. Casey Lengkeek was able to find us exactly what we were looking for and went above and beyond to make sure it all went smoothly for us and got us a great price. Bill Sterling was able to get us better interest then our local bank. We could not be happier with our purchase or with the way things went. I would recommend them to anyone shopping for a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 2500 Ram

    I purchased a new 2500 Ram, and have had no luck getting my tire pressure sensors fixed. having to wait for 2 weeks for a warranty service seems s...

    Dealer Response

    We certainly apologize for the length of time needed to make the repair. Most of today's vehicles have more than 20 computers in them and therefo...


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    I purchased a new 2500 Ram, and have had no luck getting my tire pressure sensors fixed. having to wait for 2 weeks for a warranty service seems slow. I would not recommend buying a vehicle from Greiners. Their attitude towards their customers is not friendly. Buy a Toyaota!!

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We certainly apologize for the length of time needed to make the repair. Most of today's vehicles have more than 20 computers in them and therefore not as easy to repair as in the past. Even with hours of technician training and thousands of dollars in manufactures special tools there are times when a diagnosis can be difficult and frustrating for both the customer and the technician/dealership. There are other avenues that dealerships have when we run into these situations like manufacture technical assistance, service representatives and field service engineers. There are also bulletins and service manuals with trouble shooting guides. All but one of these options have been exhausted except getting the field service engineer involved. The manufacture is the only one that can request an engineer get involved. We apologize for the delay in getting it resolved but will continue to work through it as quickly as possible until it is resolved. Great customer service is what we strive for and will continue to do while working through this frustrating situation. Kindest Regards, Mr. Philip A. Schmidt, CEO & General Manager and Mark Sortino, Director of Fixed Ops/Parts & Service.


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  • 50 days so far on a warranty repair

    Brought my truck in on 11/15/14 for warranty repair. Today is 1/4/15 still have no truck. Should have taken truck to high school auto class for re...


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    Brought my truck in on 11/15/14 for warranty repair. Today is 1/4/15 still have no truck. Should have taken truck to high school auto class for repairs. If you want to buy a car or truck from them that is your problem. DO NOT GO TO THE SERVICE DEPARTMENT!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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