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Reviews

Average Ratings

4.0
120 lifetime reviews. Includes reviews of Galles Chevrolet from DealerRater.com
  • Wonderful Service, Friendly Staff

    I went in to "just" look, with three choices in mind after spending a lot of research time on line. Anthony Cano helped me target what I really wa...


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    I went in to "just" look, with three choices in mind after spending a lot of research time on line. Anthony Cano helped me target what I really wanted and 3 hours later I drove off the lot in a 2015 GMC Sierra Crew Cab. Staff kept asking if I needed anything and made sure the waiting part was comfortable. Best buying experience I have ever gone through! I will definately use Galles Chevrolet in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Ms. Mary

    I received friendly, compassionate, efficient and competent service. I was in need of emergency repairs as a traveler and my service advisor, Mic...


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    I received friendly, compassionate, efficient and competent service. I was in need of emergency repairs as a traveler and my service advisor, Michael Alvarado, and my mechanic, went above and beyond to help me get quickly and safely back on the road.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Careless and sub par service.
    February 22, 2017

    I've taken my 2014 Silverado in twice for routine service. The first time the service techs lost my custom wheel lug nut key and left off screws f...


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    I've taken my 2014 Silverado in twice for routine service. The first time the service techs lost my custom wheel lug nut key and left off screws form my air cleaner. They also ordered parts for my passenger side door and the drivers seat bracket. I never received a call the parts had come in. I called the parts department and they had no record of the parts being ordered, looked up the service record and reordered them. Still no call after three months. The second time the previous parts were reordered and installed along with items on the current service advisories. However, I also wanted them to rotate the tires and align. They could neither because they can not work on 35" tires. I also advised them to look at a rubbing noise in the steering column. They obviously didn't because it 's still there. I was also told to please complete a quality survey that they would send out via email: It never came and I know why.

    Does not recommend this dealer
    Came in for service or repair

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  • Shoddy and careless work
    January 16, 2017

    Had an oil change on my 2006Saturn Vue. Very expensive $84.00! Not going to do that again. Also, my right window wiper needed repair. Th...


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    Had an oil change on my 2006Saturn Vue. Very expensive $84.00! Not going to do that again. Also, my right window wiper needed repair. They checked it, but when I got my car back home my husband notice two bolts were missing on the cover. They did not put the bolts back on; its a good thing it didn't fall off on the way home ; I called the service advisor and all he said was " sorry about that." " Oh come by and we'll take care of it" - I live 50 miles out of town! Do the job right the first time! Will not go there anytime soon.

    Does not recommend this dealer
    Came in for service or repair

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  • Purchase of 2017 Volt
    December 4, 2016

    I am from Arizona. I purchased a 2017 Volt in June. All of this was arranged via emails and telephone calls. Absolutely no hassles and the most ...


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    I am from Arizona. I purchased a 2017 Volt in June. All of this was arranged via emails and telephone calls. Absolutely no hassles and the most efficient process I have ever experienced in purchasing a vehicle (I am 68 years old and have experienced the worst). I particularly thank Jessica for making the purchase so enjoyable and Travis for picking my wife and I up at the airport and assisting us through the completion of the purchase.

    Does recommend this dealer

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  • Emergency
    October 19, 2016

    Very courteous, professional service folks. Without an appointment as I am from out of state they took my truck right in and took care of my issue...


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    Very courteous, professional service folks. Without an appointment as I am from out of state they took my truck right in and took care of my issues. Would have washed it also, but alas, being a dually it was too big. New diesel fuel filter and checked air in tires, etc. on my Silverado 3500 HD.

    Does recommend this dealer
    Came in for service or repair

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  • Tourist ripoff
    September 29, 2016

    On trip, needed oil change. Immediately tried to add on stuff; this is a new vehicle. Wanted $90.34 to change oil; we had the $39.95 GM coupon-he...


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    On trip, needed oil change. Immediately tried to add on stuff; this is a new vehicle. Wanted $90.34 to change oil; we had the $39.95 GM coupon-he said that didn't apply cause ours needed 9 quarts but he took off $20 for tire rotation that was supposed to be free anyway. Called our home dealership who said service should be $55 max for oil change, system check, top off & rotation. When finished knowing I had to leave, they didn't come tell me it was ready; I saw it myself. I specifically told them I did not want the battery kit that was not needed; charged $10. When questioned at pay out, there was an excuse for everything & price did not change. Only positive-they fixed recall we were aware of but hadn't received notice it was available.

    Does not recommend this dealer
    Came in for service or repair

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  • Oil change
    September 13, 2016

    Very helpful, great customer service, went in for oil change and got a lot more. Did not wait long for a shuttle, which also picked us up at a cer...


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    Very helpful, great customer service, went in for oil change and got a lot more. Did not wait long for a shuttle, which also picked us up at a certain location.

    Does recommend this dealer
    Came in for service or repair

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  • Respect kindness and knowleged
    September 7, 2016

    Mr,Scoopmire and Felicia were wonderful gave complete attention and provided the car i wanted and i never felt stressed best sales done they are s...


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    Mr,Scoopmire and Felicia were wonderful gave complete attention and provided the car i wanted and i never felt stressed best sales done they are so great I would love for everyone to meet and buy from them and your company is great to have these fantastic employees,THANK YOU !!They need to be reconized for their good job.

    Does recommend this dealer

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  • Galles Chevrolet Did Right By Me
    August 17, 2016

    Overall I was delighted with my new car buying experience at Galles Chevrolet. My salesman Justin Williamson was very attentive to my needs, a goo...


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    Overall I was delighted with my new car buying experience at Galles Chevrolet. My salesman Justin Williamson was very attentive to my needs, a good listener, and then able to smoothly coordinate things with several other Galles folks as needed to make everything flow smoothly and help me make the best informed decision. After having bought several new cars at dealerships in other states during my lifetime, I am glad that I went to Galles here in Albuquerque for this purchase. To me, they seem to have the best spirit of what I look for in a place to buy a car, and I am happy to spread the good word.

    Does recommend this dealer

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