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Reviews

Average Ratings

4.4
117 lifetime reviews. Includes reviews of Galles Chevrolet from DealerRater.com
  • Wonderful Service, Friendly Staff

    I went in to "just" look, with three choices in mind after spending a lot of research time on line. Anthony Cano helped me target what I really wa...


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    I went in to "just" look, with three choices in mind after spending a lot of research time on line. Anthony Cano helped me target what I really wanted and 3 hours later I drove off the lot in a 2015 GMC Sierra Crew Cab. Staff kept asking if I needed anything and made sure the waiting part was comfortable. Best buying experience I have ever gone through! I will definately use Galles Chevrolet in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Purchase of 2017 Volt
    December 4, 2016

    I am from Arizona. I purchased a 2017 Volt in June. All of this was arranged via emails and telephone calls. Absolutely no hassles and the most ...


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    I am from Arizona. I purchased a 2017 Volt in June. All of this was arranged via emails and telephone calls. Absolutely no hassles and the most efficient process I have ever experienced in purchasing a vehicle (I am 68 years old and have experienced the worst). I particularly thank Jessica for making the purchase so enjoyable and Travis for picking my wife and I up at the airport and assisting us through the completion of the purchase.

    Does recommend this dealer

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  • Emergency
    October 19, 2016

    Very courteous, professional service folks. Without an appointment as I am from out of state they took my truck right in and took care of my issue...


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    Very courteous, professional service folks. Without an appointment as I am from out of state they took my truck right in and took care of my issues. Would have washed it also, but alas, being a dually it was too big. New diesel fuel filter and checked air in tires, etc. on my Silverado 3500 HD.

    Does recommend this dealer
    Came in for service or repair

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  • Tourist ripoff
    September 29, 2016

    On trip, needed oil change. Immediately tried to add on stuff; this is a new vehicle. Wanted $90.34 to change oil; we had the $39.95 GM coupon-he...


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    On trip, needed oil change. Immediately tried to add on stuff; this is a new vehicle. Wanted $90.34 to change oil; we had the $39.95 GM coupon-he said that didn't apply cause ours needed 9 quarts but he took off $20 for tire rotation that was supposed to be free anyway. Called our home dealership who said service should be $55 max for oil change, system check, top off & rotation. When finished knowing I had to leave, they didn't come tell me it was ready; I saw it myself. I specifically told them I did not want the battery kit that was not needed; charged $10. When questioned at pay out, there was an excuse for everything & price did not change. Only positive-they fixed recall we were aware of but hadn't received notice it was available.

    Does not recommend this dealer
    Came in for service or repair

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  • Oil change
    September 13, 2016

    Very helpful, great customer service, went in for oil change and got a lot more. Did not wait long for a shuttle, which also picked us up at a cer...


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    Very helpful, great customer service, went in for oil change and got a lot more. Did not wait long for a shuttle, which also picked us up at a certain location.

    Does recommend this dealer
    Came in for service or repair

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  • Respect kindness and knowleged
    September 7, 2016

    Mr,Scoopmire and Felicia were wonderful gave complete attention and provided the car i wanted and i never felt stressed best sales done they are s...


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    Mr,Scoopmire and Felicia were wonderful gave complete attention and provided the car i wanted and i never felt stressed best sales done they are so great I would love for everyone to meet and buy from them and your company is great to have these fantastic employees,THANK YOU !!They need to be reconized for their good job.

    Does recommend this dealer

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  • Galles Chevrolet Did Right By Me
    August 17, 2016

    Overall I was delighted with my new car buying experience at Galles Chevrolet. My salesman Justin Williamson was very attentive to my needs, a goo...


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    Overall I was delighted with my new car buying experience at Galles Chevrolet. My salesman Justin Williamson was very attentive to my needs, a good listener, and then able to smoothly coordinate things with several other Galles folks as needed to make everything flow smoothly and help me make the best informed decision. After having bought several new cars at dealerships in other states during my lifetime, I am glad that I went to Galles here in Albuquerque for this purchase. To me, they seem to have the best spirit of what I look for in a place to buy a car, and I am happy to spread the good word.

    Does recommend this dealer

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  • Service Department

    Service agent had me wait for over 3 hours for warranty battery exchange, after I asked what was taking so long, I was told I had to wait much lon...


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    Service agent had me wait for over 3 hours for warranty battery exchange, after I asked what was taking so long, I was told I had to wait much longer for a battery to be DELIVERED, not once was I told any of this had I not asked. I was offered a loaner but had to wait for it because they had people ahead of me... Seriously!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service, Fair Deal
    July 6, 2016

    It is not often these days that you find a business that makes a stressful situation almost enjoyable. Christinia, and Victor went beyond the cal...


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    It is not often these days that you find a business that makes a stressful situation almost enjoyable. Christinia, and Victor went beyond the call of duty explaining every single control to my wife. And they did it all with a smile on their faces. Codi made the paper work easy, and it was completed quickly. Over the years I have purchased several cars and trucks, This was by far the best experience with a dealer I have had. By the way, I think we got a good fair price.

    Does recommend this dealer

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  • Great customer service
    July 5, 2016

    Finally decided to get a new car and Christina Lanham was able to help me, she made sure I was helped and continue to check on me as I was waiting...


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    Finally decided to get a new car and Christina Lanham was able to help me, she made sure I was helped and continue to check on me as I was waiting. She refer me to Shawn Senior who helped me get into the vehicle I wanted. He was patience and made sure I was comfortable with my choice, and he was able to find the car I wanted. They both were honest, professional and had great customer service. Thank you.

    Does recommend this dealer

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