Reviews

Average Ratings

4.8
17 lifetime reviews.
  • Always Great Service!

    All employees were very friendly and attentive to our needs as we waited to have my car worked on. Because work was not able to be completed that ...


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    All employees were very friendly and attentive to our needs as we waited to have my car worked on. Because work was not able to be completed that day (due to a faulty new part needing reordered), Phil was extremely generous to offer to have a driver pick up my car in Springfield when it needed to return to complete the work and leave a loaner car until it was completed. This was very much appreciated. Extremely happy with the Service I, and my mother, have received at Roger Jennings in Hillsboro.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Friendly and efficient.

    Friendly, professional and efficient. Easy to schedule service. Repairs completed when promised and service was done as requested. I recommend thi...

    Dealer Response

    We cannot thank you enough for your wonderful review of Roger Jennings Inc and for your recommendation! It was a pleasure to assist you and please...


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    Friendly, professional and efficient. Easy to schedule service. Repairs completed when promised and service was done as requested. I recommend this facility for sales and service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We cannot thank you enough for your wonderful review of Roger Jennings Inc and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Roger Jennings Inc Team


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  • They treated big-city dwellers well, too!

    I tracked six cars within 100 miles of my home for more than a year. One-by-one, these cars disappeared as other people bought them. After watchin...

    Dealer Response

    SoiuthpawSTL, my name is Steve Lewey with Roger Jennings. I'd like to take a quick minute to thank you for taking the time to write this review. ...


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    I tracked six cars within 100 miles of my home for more than a year. One-by-one, these cars disappeared as other people bought them. After watching one of the remaining ones linger on the lot for more than a year, I visited the dealership during Labor Day weekend. About 10 days later, I contacted the dealer through Cars.com. Ben Ellis replied. He was polite and answered all of my questions. I visited this past weekend to test-drive the car and talk to Ben. I had not bought a car in more than 10 years. A lot has changed about the process and I'd never bought a car from a small-town dealer. I prepared for all sorts of negatives that never happened - no upselling, no pushing unwanted dealer add-ons, no "what monthly payment are you looking for?" conversations. I went in prepared and knew what I would pay and what I would not. Ben and Roger Jennings couldn't have been easier about all aspects of the process - trade-in, finance and purchase. It was stressless, cordial and simple. Ben assisted me with the OnStar and SiriusXM set-ups, answered my vehicle questions and asked if I had more questions. If I buy a Buick, Chevy or GMC in the future, I'll consider making the jaunt to Roger Jennings to do it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    SoiuthpawSTL, my name is Steve Lewey with Roger Jennings. I'd like to take a quick minute to thank you for taking the time to write this review. It means a lot to our team here to know that you're more than satisfied with your experience here with Ben and the Roger Jennings team. We look forward to hearing about your upcoming enjoyment with your new ride, and to keeping in touch with you. Thank you again, and please take care and drive safe.


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  • New Tahoe

    I traded my beloved 2014 Silverado in for a gorgeous, loaded 2016 Tahoe. Thank you Josh, Kenny, & Kelly for running the dealership the way you do....

    Dealer Response

    Stephanie, my name is Steve Lewey, and on behalf of Kelly, Kenny, and Josh, and the rest of the Roger Jennings team I'd like to thank you! Thank ...


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    I traded my beloved 2014 Silverado in for a gorgeous, loaded 2016 Tahoe. Thank you Josh, Kenny, & Kelly for running the dealership the way you do. We were most likely going to buy a Lincoln until Kenny presented us with the deal of a lifetime. What was I thinking?? Josh *almost* missed out because he thought he needed a vacation. You now have customers for life, which is nothing new, but please stay away from my bank account for a few years. Thanks!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Stephanie, my name is Steve Lewey, and on behalf of Kelly, Kenny, and Josh, and the rest of the Roger Jennings team I'd like to thank you! Thank you for the business, and this amazing review. We all work very hard to make sure every customer leaves happy, and remains happy. If that is ever not the case, please let us know. Otherwise, enjoy your new Tahoe, and please take care and drive safe.


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  • New vehicle

    From the test drive to the completion of the purchase, Josh Bray gave me 100% ensuring that I was completely satisfied with the selection of the v...


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    From the test drive to the completion of the purchase, Josh Bray gave me 100% ensuring that I was completely satisfied with the selection of the vehicle and the financing. Wonderful experience. Without a doubt, I strongly recommend Roger Jennings, Inc

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Nice place

    Friendly, and very helpful. Been there twice and both times was treated with respect. Would go back again. Would recommend to a friend.

    Dealer Response

    Thanks for your perfect review, Judith! We're glad to hear that our team was friendly and helpful! We strive to provide excellent customer service...


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    Friendly, and very helpful. Been there twice and both times was treated with respect. Would go back again. Would recommend to a friend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your perfect review, Judith! We're glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, the Roger Jennings team


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  • 2 new vehicles, 1 awesome dealership!

    We went and bought our 5th and 6th vehicle from Jennings the beginning of the month. They worked their tails off to find us what we wanted in the ...


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    We went and bought our 5th and 6th vehicle from Jennings the beginning of the month. They worked their tails off to find us what we wanted in the price range we wanted. We've always been pleased with the dealership. Had a few problems with the service department with our last vehicle but got it all settled and they have went above and beyond since. So, definitely a 5-star review always!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Silverado!!!!

    This is a great dealership just bought a new 2014 Silverado and I'm loving it!!!!!!


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    This is a great dealership just bought a new 2014 Silverado and I'm loving it!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • New Impala

    They did a great job helping us find the right vehicle for us!! The Salesman did a great job getting our new Impala to us before Thanksgiving!!!!!


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    They did a great job helping us find the right vehicle for us!! The Salesman did a great job getting our new Impala to us before Thanksgiving!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Chevy Malibu LTZ

    The sales staff made buy my new Malibu a really great experience!!!!!! Will recommend them to my friends.


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    The sales staff made buy my new Malibu a really great experience!!!!!! Will recommend them to my friends.

    Does recommend this dealer
    Did make a purchase
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