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Great customer service in the service department. Covid-19 social distancing in effect. Instructions were clearly marked instructing how to proceed. Fast... service. Always a good experience at Jansen. Even better, a $20 coupon on service for being an essential employee.
The service department employees did everything to fix my truck. Unfortunately, Chevrolet is willing to allow a low quality product to go out the door.... It is unacceptable for a brand new truck to have a vibration like this truck has. It is absolutely frustrating to drive down the road and feel the buzz in the steering wheel like I do. I wish I wouldn't have purchased this truck. Chevrolet should stand behind their product and fix this truck.
This place is amazing! The people are awesome! The service department is second to none. Their slogan, "Come as a customer, leave as a friend." is the... perfect slogan for them.
Love this place. My parents have been coming here for over 20 yrs. Now my husband and I are doing all our car needs here.
Top notch customer service that went above and beyond to get the vehicle I wanted. Never pressured me or pushed me to purchase. My salesman, Mike Howard,... is highly recommended and treats you like family. Additionally, his sales manager, Shane Street, called me to make sure I got the vehicle I wanted with all accessories. We are Jansen Chevrolet customers for life.
excellent service. Eric and the guys in the service department provided professional service.
John Howard’s knowledge is exceptional his YouTube videos are tonthe point and most informative I would definitely putchase a vehicle from this dealership... I look forward in purchasing my next equinox at jendons
Started with a conversation online, ended with a new car! People were informative and made the process easy. Great warranty programs too, so feel better... buying a used car...
Bought my last 2 car's in the last 3 years from Mike Howard. I feel he was honest, fair, and went out of his way both time's in finding me the rigth car.... ... Go to Jansen Chevrolet in Germantown, and Ask for Mike Howard ....
I recently bought a 2008 Saturn Outllook from Mike Howard at jansen chevrolet and i am very pleased with how everything went.