Jansen Chevrolet Co., Inc.

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
26 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    April 27, 2020

    Great customer service in the service department. Covid-19 social distancing in effect. Instructions were clearly marked instructing how to proceed. Fast... service. Always a good experience at Jansen. Even better, a $20 coupon on service for being an essential employee.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    March 24, 2020

    The service department employees did everything to fix my truck. Unfortunately, Chevrolet is willing to allow a low quality product to go out the door.... It is unacceptable for a brand new truck to have a vibration like this truck has. It is absolutely frustrating to drive down the road and feel the buzz in the steering wheel like I do. I wish I wouldn't have purchased this truck. Chevrolet should stand behind their product and fix this truck.

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 15, 2020

    This place is amazing! The people are awesome! The service department is second to none. Their slogan, "Come as a customer, leave as a friend." is the... perfect slogan for them.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 2, 2019

    Love this place. My parents have been coming here for over 20 yrs. Now my husband and I are doing all our car needs here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 4, 2019

    Top notch customer service that went above and beyond to get the vehicle I wanted. Never pressured me or pushed me to purchase. My salesman, Mike Howard,... is highly recommended and treats you like family. Additionally, his sales manager, Shane Street, called me to make sure I got the vehicle I wanted with all accessories. We are Jansen Chevrolet customers for life.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 25, 2019

    excellent service. Eric and the guys in the service department provided professional service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2018

    John Howard’s knowledge is exceptional his YouTube videos are tonthe point and most informative I would definitely putchase a vehicle from this dealership... I look forward in purchasing my next equinox at jendons

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 10, 2018

    Started with a conversation online, ended with a new car! People were informative and made the process easy. Great warranty programs too, so feel better... buying a used car...

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2013

    Bought my last 2 car's in the last 3 years from Mike Howard. I feel he was honest, fair, and went out of his way both time's in finding me the rigth car.... ... Go to Jansen Chevrolet in Germantown, and Ask for Mike Howard ....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2013

    I recently bought a 2008 Saturn Outllook from Mike Howard at jansen chevrolet and i am very pleased with how everything went.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews