Reviews
Write a reviewPogue Chevrolet
Associates were friendly, helpful and efficient. We left with the feeling that they would be available to assist at any time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pogue Chevrolet Buick GMC! We hope to see you soon!
Chevy Spark
I like my car but I need something bigger and I was told after I made 13 payments I could trade it in for something else and I’ve made over 30 payments and still not able to trade it in cause it’s not worth no where near what I still owe on it so I feel I got ripped off!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Pogue Chevrolet Buick GMC. Thank you again for letting our team know how we did! We look forward to helping again in the future. Also, feel free to reach out to us if you need anything or have any questions. Have a wonderful day.
Good service
fast and friendly service didn't have to wait very long
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Andrea Markham
I highly recommend giving Pogue Chevrolet a try when you are shopping for vehicles!!!! I purchased my black 2017 Impala Premier from Pogue Chevrolet a few weeks ago. I had been wanting one of these cars for quite sometime and had been shopping around. I am so glad I chose Pogue Chevrolet!! They worked with me on my trade and helped me get to the purchase price I needed, and I was able to drive my car home that day!!! The staff at Pogue Chevrolet, Lauren Gaines and Michael Brown, were so kind and helpful!! I had an excellent car buying experience and will highly recommend Pogue Chevrolet to everyone!!! Thank you, again!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much Andrea for your excellent review & kind words! We are so happy that you had such a great experience and finally got the vehicle you had been wanting! We look forward to your next visit! Enjoy your new Impala & take care!
Courteous, fast service
They were able to check the car at the time I took it in so I didn't have to leave it and come back later to get it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
truck sales men not doing there job
I WAS not pleased with the showing on how the features of the truck worked and that they did not setup the ON STAR SERVICE BEFORE I left the dealership , BY the way I HIT A deer on the way home the onstar was not working because it was not set up and also when I set it up, it had a problem that I had to fix by calling Onstar myself . So is that enough or do you need more info ?
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jerry for bringing this matter to our attention. We truly apologize that you had such a negative experience, but we will definitely use this as an opportunity to improve! If you are ever willing to give us another chance, please contact us at (270) 977-8508 so we can understand your situation better in order to try and turn your experience around!
excellent
Excellent staff. Got it fixed in less than a day and worked with us for our work schedule. one of the employees gave our son a hot wheel both times we were there!! We have never had any trouble out here. we have purchased 2 vehicles from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
BOB WYATT
THEY WERE GREAT ON THE PHONE,THE INTERNET SO I CAME IN AND THEY WERE GREAT IN PERSON GETTING ME INTO THE CAR I WANTED ALSO AGREED TO MY TERMS. WILL BE A CUSTOMER FOR YEARS TO COME.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Poor Customer Service
I live a considerable distance from the dealership and agreed upon a deal over the phone. After driving over a hundred miles to this dealership they refused to honor the deal they offered on the phone and instead increased the cost of the car originally $1500 higher than the agreed upon price. After discussing and attempting to come to an agreement they never would honor the agreed price and stayed over $700 higher. I feel i was lied to in an attempt to get me onto the lot in order to convince me to pay more money. I did not purchase the car and due to the distrust I can not recommend this dealership to anyone.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Never Go To Pogue Chevrolet
I have purchased a vehicle and had multiple service appts on other vehicles. I had so codes pulled on a Silverado and took them to parts where they would not give me the part numbers because I would not buy them immediately from them. After over 15K in spendings at Pogue, AutoZone was a much better solution. Pogue will sell you something, but dont count on anything past that. Terrible business practice.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
