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Reviews

Average Ratings

5.0
20 lifetime reviews.
  • Exceptional in every way!!!

    Everything about our experience was exceptional and flawless. They went above and beyond to accommodate us. David Akers is truly one of a kind! I ...

    Dealer Response

    You guys were great to work with, thank you for your wonderful comments. Enjoy your drive!!


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    Everything about our experience was exceptional and flawless. They went above and beyond to accommodate us. David Akers is truly one of a kind! I recommend Big M Certified Pre-Owned to everyone! You will not be disappointed!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    You guys were great to work with, thank you for your wonderful comments. Enjoy your drive!!


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  • Great Dealership

    Great experience and knowledgeable staff! Competitively priced vehicles. From the sales team, Finance Department, and the service team I highly re...

    Dealer Response

    Diana, thank you for the perfect review! I am happy that our staff was knowledgeable during your service visit. We appreciate your recommendation ...


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    Great experience and knowledgeable staff! Competitively priced vehicles. From the sales team, Finance Department, and the service team I highly recommended this dealership. I love the forever warranty package that they offer and it is really worth it!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Diana, thank you for the perfect review! I am happy that our staff was knowledgeable during your service visit. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best Regards, Justin Collins, Sales Manager | 270-351-4454, justin@gobigm.com


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  • Very pleased with our purchasing experience!

    Huge shout out with compliments to sales rep Tiffany Frizzell and sales manager Justin! They stepped up their game and delivered us a great deal ...

    Dealer Response

    Thank you for the great feedback! I am glad that Tiffany and Justin made your purchased experience very positive.If you need anything else at all,...


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    Huge shout out with compliments to sales rep Tiffany Frizzell and sales manager Justin! They stepped up their game and delivered us a great deal on a used Rav4. We appreciate your good service. Laurie and Al

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great feedback! I am glad that Tiffany and Justin made your purchased experience very positive.If you need anything else at all, please come back to see us. Best Regards, Justin Collins, Sales Manager | 270-351-4454, justin@gobigm.com


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  • Great car buying experience!

    My husband and I met with Emily Bohannon and had a great car buying experience. She was very straight forward and answered any questions or concer...

    Dealer Response

    Brandy, thank you so much for this review! We are happy to hear that Emily was very straight forward and answered your questions during your purch...


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    My husband and I met with Emily Bohannon and had a great car buying experience. She was very straight forward and answered any questions or concerns we had as they came up. Wrapping up, we met with Dennis Daniels, who was as equally great as Emily. They made sure we understood what our options were and took the anxiety out of (what we assumed) would be a rough experience. They both deserve huge raises! Thanks so much guys!!! Will definitely be back and recommend to anyone looking for an excellent car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Brandy, thank you so much for this review! We are happy to hear that Emily was very straight forward and answered your questions during your purchased visit. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best Regards, Justin Collins, Sales Manager | 270-351-4454, justin@gobigm.com


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  • Big M Chevrolet, Radcliffe, KY

    Met with Emily Bohannon, sales consultant, who was very helpful in the process of buying a used car which included navigation and other features w...

    Dealer Response

    Thank you for the great review! I am happy to hear that Emily and Justin were very helpful during your purchased visit. If there is anything else ...


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    Met with Emily Bohannon, sales consultant, who was very helpful in the process of buying a used car which included navigation and other features which she explained how to use. Also appreciate Justin Collins, Sales Manager, who assisted in making the purchase and gave me a box of Girl Scout cookies.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review! I am happy to hear that Emily and Justin were very helpful during your purchased visit. If there is anything else we can do for you just give us a call! Best Regards, Justin Collins, Sales Manager | 270-351-4454, justin@gobigm.com


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  • great service

    Great experience repair done to standard and In a timely manner.

    Dealer Response

    The team at Big M on Dixie want to thank you for the kind words and 5-star review, Mike! We hope to see you again soon! Best, Justin Collins, Sal...


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    Great experience repair done to standard and In a timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    The team at Big M on Dixie want to thank you for the kind words and 5-star review, Mike! We hope to see you again soon! Best, Justin Collins, Sales Manager | 270-351-4454, justin@gobigm.com


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  • great salsa woman

    Been speaking with Tiffany Owen's about a future purchase. she is very knowledgeable and helpful. I will do my future purchase from her and sen...

    Dealer Response

    Thank you for sharing your experience with us, Tiffany! Our team works incredibly hard to exemplify the Big M Chevrolet's commitment to customer c...


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    Been speaking with Tiffany Owen's about a future purchase. she is very knowledgeable and helpful. I will do my future purchase from her and send more people her way. Great facilities and people all around!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for sharing your experience with us, Tiffany! Our team works incredibly hard to exemplify the Big M Chevrolet's commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Justin Collins, Sales Manager | 270-505-4830, justin@gobigm.com


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  • Excellent Service & Customer Service

    This is for the Elizabethtown location. We went in to just test drive a few vehicles and somehow came out with test driving one home. Dealing with...


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    This is for the Elizabethtown location. We went in to just test drive a few vehicles and somehow came out with test driving one home. Dealing with Susan, Stuart and David Akers were great. They are fun to work with and make buying a car painless. You come out feeling you have become apart of the family. I would recommend anyone in the area to try out and see what they can do for you and buying a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Sales men and women

    This review is for the Elizabethtown store,Jason and David are great salesmen,very satisfied on how was treated in the process of buying a 2013 Ch...

    Dealer Response

    Thank you Allen for the kind words, you and your wife were super people to work with. Enjoy the drive!


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    This review is for the Elizabethtown store,Jason and David are great salesmen,very satisfied on how was treated in the process of buying a 2013 Chevy Silverado Pickup.Never any pressure into the sale ,always very nice would recommend this dealership to anyone looking to buy a car or truck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Allen for the kind words, you and your wife were super people to work with. Enjoy the drive!


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  • Great People + No Pressure = Fun Experience

    I had a great experience when purchasing my first vehicle from Big M a few years ago that I decided to give their certified pre-owned lot a try in...

    Dealer Response

    Thank you for your kind words and also your trust in us. We strive everyday for all of our guest to have a pleasure experience. Wishing you many m...


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    I had a great experience when purchasing my first vehicle from Big M a few years ago that I decided to give their certified pre-owned lot a try in Elizabethtown. I met with Stacey and between her enthusiasm and no-pressure personality, it made the car buying experience fantastic. I simply told Stacey what I wanted, what I was looking for and what I could do then they did their best to meet my terms. She even let me test drive a vehicle up to their Radcliff lot to see and test their inventory there. Stacey spent at least 4 hours with me before we even talked prices or paperwork. She wanted to be sure that I tested the vehicles that I would be happy with regardless if she made a sale. Here is where Big M really shined, after I purchased my truck there was a couple of issues that popped up and between the call to Big M and returning to the dealership they had already committed me to fix it on paper and they followed through. I really loved the atmosphere at Big M, they are a great group of people who love what they do and the environment they work in. Thank you Big M for a great experience. See you in a few years for my next vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and also your trust in us. We strive everyday for all of our guest to have a pleasure experience. Wishing you many miles of safe, happy driving.


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