Reviews
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Courteous prompt stAff who keep you informed about vehicles conditions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Wonderful, reliable, and honest people! I recommend everyone to go go here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Travis Flaherty - General Manager
Great job
nice job by dealership, always helpful and courteous
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate the kind words, David. We look forward to seeing you again in the future! Sincerely, Travis Flaherty - General Manager
dskymart@twc.com
I feel like they give quality service and prices are better than average for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for putting your trust in Tony Brown Chevrolet! We pride ourselves in our service department's ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Travis Flaherty - General Manager
Def problems
Top notch. On a trip and 400 miles into it. Computer showed def problems and started to limit power. Showed up about 9:00am and out and fixed by 1:00pm. Had no appointment.. A . Bethany was great .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Travis Flaherty - General Manager
Oil change and tire rotation.
When tires were rotated the struts dropped causing car to bounce and float. Service manager just kind of blew me off and said they would not fix it you can tell that tony brown is gone because the excellence is just not there any more. No one else has ever touched my car just paid $700 for check up and yesterday had a headlight bulb replaced took about 15 minutes cost me $103 yes I said $103 dollars. Bulb cost$24. Will tell everyone about this terrible experience
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, Travis Flaherty - General Manager
Great experience!
Alicia was fantastic! Made experience easy and safe. Social distancing and disinfecting of vehicle were top priority. Great customer service and sales team and professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Alicia assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Travis Flaherty - General Manager
Cadillac
Had a wonderful experience with salesman Jeremy Jackson. Drove in from Louisville. Found the car I wanted test drove it and ended up purchasing the vehicle I wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Travis Flaherty - General Manager
Thank you for social sales distancing
Travis you have an AMAZING STAFF and just wanted to give you ALL a very much earned deep hearted THANK YOU especially to Travis, Jeremy, Garret,and even ole Chet. You all keep up the good work even through these tough times but we will beat this!! Safe distancing
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Travis Flaherty - General Manager
Great place
Tony Brown's have always treated me fair, good fast service and I would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We cannot thank you enough for your wonderful review of Tony Brown Chevrolet and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Travis Flaherty - General Manager